Overview

Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5Overall Rating 4.51/5rating 4.51

2162 Reviews

ReScore Reviews™ (52)

ReScore
Overall Rating 4.2500038/5Overall Rating 4.2500038/5Overall Rating 4.2500038/5Overall Rating 4.2500038/5rating 4.2500038
Original
Overall Rating 2.23077/5Overall Rating 2.23077/5rating 2.23077rating 2.23077rating 2.23077
91% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


Verified Customer
Jacksonville, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2019 Category: Service
Ms. Gray
Representative that assisted me was very friendly, helpful and professional.

DH
Donald H.
Callahan, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/02/2019 Category: Service
Service
Always eager to please

RL
Randy L.
Jacksonville, FL
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Great customer service!
Excellent service every visit !

JB
John B.
Jacksonville, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2019 Category: Service
Fine
Professional personnel

Verified Customer
Jacksonville, FL
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
Robert J
Thank you again Robert! Although it’s a far drive from where I live I don’t mind coming here. Great customer service every time.

DH
Dawn H.
Jacksonville, FL
2013 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019 Category: Service
Service
Another wonderful service call!

MH
Mae H.
Jacksonville, FL
2012 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/30/2019 Category: Service
Disappointed
Disappointed

HJ
Hales J.
Jacksonville, FL
2013 Hyundai Elantra Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2019 Category: Service
Service was great!
Rob was very knowledgeable and polite. My oil change was fast and I was out the door pretty quick. The cashier and other service reps were professional and helpful.

KS
Keith S.
Jacksonville, FL
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2019 Category: Service
The friendliness of the staff... Also the massage chairs
I know Hyundai dealership is a great place to purchase a vehicle from... Also family and friends have also purchased from Hyundai dealership.

TW
Tanya W.
Jacksonville, FL
2018 Hyundai Kona
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/27/2019 Category: Service
Needs improvement
Overall wait was ridiculous

Verified Customer
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2019 Category: Service
Customer
Service department gentleman was very professional in assisting me with purchasing a tire for my car. He listened as I explain what was going on with my car , with a smiling face.

Verified Customer
Jacksonville, FL
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2019 Category: Service
Update
Need to update waiting area for service.

PA
Pablo A.
Jacksonville, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019
The staff are so helpful and friendly
Will definitely be back

PA
Pablo A.
Jacksonville, FL
2012 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
The warm and friendly atmosphere..excellent service !
I will definitely be coming back..
Very happy 😆 customer
Thank you for what u do.

DR
Donald R.
Jacksonville, FL
2018 Hyundai Tucson
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/24/2019 Category: Service
customer lounge neeeds improvements
see previous comments

PP
Phadra P.
Jacksonville, FL
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2019 Category: Service
Nn/a
Excellent

Verified Customer
Jacksonville, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
04/23/2019 Category: Service
Check Engine Light
I have been in now twice due to the check engine light keeps coming on. Now need to take more time off from work to get them to look at the car again. This is a NEW car. I should not be dealing with these issues.

JJ
Jason J.
Jacksonville, FL
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019 Category: Service
Nice courteous people
Not pushy, lets you determine what you want.

AH
Ashley H.
Jacksonville, FL
2018 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/22/2019 Category: Service
Oil change
See prior comment

DF
Dianne F.
Jacksonville, FL
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/21/2019 Category: Service
Oil change
Good