Westside Hyundai

3 trips and still having issues, will find another dealership.

Service is excellent. Only issue is with the extremely long wait for service to be completed.

Mr. Sherman Cooper is a GREAT Service Advisor!!!!!!!!!! :-) :-) :-)

The people that work there are so nice and the service was excellent.

Keep up the good work customer service and timely service thank you see you on my next service.

Had to return 3 times to get part replaced (under warranty)

I like the location of the cardealership and the staff has it's quality.

warranty work was done fast and professionally.

Car detailing could have been better.

I had a few bad experiences lately after absolutely loving Westside Hyundai. I was adamant about not ever going back there, but thanks to Sherman, I’d give it another try. Definitely requesting Sherman when I can. HE IS ABSOLUTELY AWESOMEEEEE! Deserves a raise for the customer service he gave me!!!

Came in for a routine oil change and tire rotation but coincidentally my key wouldn't come out of the ignition. Rob was great in helping me understand what caused it and I didn't have to drop a load of $ to get it fixed.

No Problem with the folks in service, they are doing there best. Fixed and upgraded issues quickly.

Westside does it right!!

The service department was very helpful in both fixing my car and in addressing my concerns. Thanks.

Yes.

Very very good service 👍

The service personal were the best

Rob was friendly. After more than two hours I was told my car was having issues and was in need of gas. I had just put on Gas before arriving to make sure I had enough until I could get to my regular gas station. After the gas issue I was told the car was having issues with the computer not communicating. Mind you I think this was the issue from the beginning and no gasoline issue. They took me to enterprise to get a rental. Awful experience. Only a compact with overpowering smell of cherry scent. They said I had to pay 50 dollars and they mentioned I would be keeping the car for almost a week. No explanation from the dealer. Just lies saying it would only take til Monday and it was Friday. I told the enterprise lady I did not have 50 to put as deposit. Called Rob and told him this situation was not my fault and he said my car was going to be ready after all. There was an issue about who would bring me back. Enterprise took me back. Upon picking up no paperwork given. My car got scratched by the gas lid and my chair is soiled. Called Rob Saturday about my concerns with the lack of paperwork, the scratch and the soiled seat but even when he said he would call me back it never happened. Now my car has a scratch in the gas area and my chair is soiled. Please give me a call. Thank you.

Thank you for the excellent service provided to me on April 24th. Rob and Richard professionalism and ability to get to the bottom of the situation to resolve my car issue quickly exceeded my expectations.

Quick and courteous!