ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago
Emily W. on 05/08/2017
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Emily said she was pleased with the outcome of the service done by this business.
Vehicle: Honda Civic
Category: Service
Service Date: 05/05/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Rachel A. on 05/08/2017
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Rachel said this business did a good job and they were quick.
Vehicle: GMC Terrain
Category: Service
Service Date: 04/27/2017
Review Created: 05/08/2017
This review was collected via phone interview by Customer Research Inc.
Mary S. on 04/24/2017
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Spoke with Stelle. She said this business has always been good to her and her vehicles.
Vehicle: Lexus ES 330
Category: Service
Service Date: 04/21/2017
Review Created: 04/24/2017
This review was collected via phone interview by Customer Research Inc.
Bill R. on 04/22/2017
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"Black licorice"
Keurig. Coffee and black licorice. Need flat screen TV for Ben.
Vehicle: Honda CR-V
Service Date: 04/21/2017
Review Created: 04/22/2017 04:45 AM
Allie H. on 04/22/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
Allie said they didn't fix the problem. She said she hopes she does not have to pay when she brings the vehicle back so they can complete the work.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/20/2017
Review Created: 04/22/2017
This review was collected via phone interview by Customer Research Inc.
Ben B. at Wrench Auto Service responded on 04/26/2017

Hi Allie,

Thank you for lettting me know about the problem and your willingness to allow us to check out the car again and fix the problem. Please let me know if you have any further problems with your car.

Thank you for your business.
Ben

Robin G. on 04/21/2017
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"Fixed tire quickly"
We had a flat on our minivan. Wrench got us in right away, determined that the old tire couldn't be fixed, and got an exact replacement in one day. There were very friendly and explained exactly why our tire couldn't be repaired.
Vehicle: Toyota Sienna
Service Date: 04/19/2017
Review Created: 04/21/2017 06:57 AM
Dave P. on 04/21/2017
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Dave said this business did what they said they would do. They are great guys and they do great work.
Vehicle: Ford Pickup
Category: Service
Service Date: 03/29/2017
Review Created: 04/21/2017
This review was collected via phone interview by Customer Research Inc.
John A. on 04/19/2017
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John said this business fixed his vehicle up, and did not give him any trouble. They were good about it.
Vehicle: Subaru Legacy
Category: Service
Service Date: 03/30/2017
Review Created: 04/19/2017
This review was collected via phone interview by Customer Research Inc.
Kris L. on 04/18/2017
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Kris said this facility is great. They are very informative, helpful and they do their best.
Vehicle: Mazda 626
Category: Service
Service Date: 04/12/2017
Review Created: 04/18/2017
This review was collected via phone interview by Customer Research Inc.
Jon H. on 04/15/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jon said they did what they said they would do and the charge was fairly good.
Vehicle: Chevrolet Cobalt
Category: Service
Service Date: 04/13/2017
Review Created: 04/15/2017
This review was collected via phone interview by Customer Research Inc.
Andrew W. on 04/08/2017
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"Awesome as usual"
These guys are the best. Always good work and they never will do any fixes you don't need.
Vehicle: Ford Fusion
Service Date: 04/07/2017
Review Created: 04/08/2017 07:24 AM
Lisa D. on 04/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Same Day Service"
I was able to get a same-day service for my vehicle, when experiencing vehicle trouble.
Vehicle: GMC Acadia
Service Date: 03/31/2017
Review Created: 04/02/2017 05:30 AM
Brad C. on 04/01/2017
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"Great service"
Had much of the suspension system replaced. Reid did a great job helping me evaluate my options.
Vehicle: Dodge Dakota
Service Date: 03/30/2017
Review Created: 04/01/2017 02:52 PM
John E. on 03/31/2017
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"Best Car Repair in Madison/Middleton"
I always take my cars and family members cars to Wrench. They are honest, professional and someone I can count on when cars need repairing or service. They are by far the best guys you need to know. They have always taken great care for me for at least the last 7 or 8 years I have been going to them. They fix what is needed and always check and let you know about upcoming service due. I wish more people were like Ben and Reed. They are my go to guys when it comes to cars. They have never disappointed me and I trust them with their word. They are as good as Gold. Thanks Wrench for taking such good care of my cars and I would recommend them to you if you haven't had the pleasure of having your car in their shop. They are First Class, Fair, Honest and Best of all Component. Qualities hard to find these days.
Vehicle: Ford Fusion
Service Date: 03/29/2017
Review Created: 03/31/2017 08:55 AM
Samantha W. on 03/31/2017
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Samantha said the business explained everything to her. They do not try to take advantage of her.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 03/02/2017
Review Created: 03/31/2017
This review was collected via phone interview by Customer Research Inc.
Ross T. on 03/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Ross said this business provided him with good service at a good price.
Vehicle: Ford Fusion
Category: Service
Service Date: 03/23/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
Nicholas D. on 03/27/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Nicholas said he would recommend this business for service.
Vehicle: Honda Accord
Category: Service
Service Date: 01/30/2017
Review Created: 03/27/2017
This review was collected via phone interview by Customer Research Inc.
Fritz S. on 03/18/2017
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Fritz said the business is very good, and they provide quality work.
Vehicle: Chevrolet Silverado
Category: Service
Service Date: 03/16/2017
Review Created: 03/18/2017
This review was collected via phone interview by Customer Research Inc.
Charles D. on 02/25/2017
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Charles said this business takes care of him.
Vehicle: Ford Taurus
Category: Service
Service Date: 02/21/2017
Review Created: 02/25/2017
This review was collected via phone interview by Customer Research Inc.
David P. on 02/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
David said they completed the work he asked them to do, at a reasonable cost.
Vehicle: Dodge Pickup
Category: Service
Service Date: 02/21/2017
Review Created: 02/23/2017
This review was collected via phone interview by Customer Research Inc.
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