Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

980 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 21 hours ago

Reviews


LG
Luis G.
Madison, WI
Chevrolet S-10
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018
Great work, real professionalism, awesome costumer service.
Great service all around, been doing business with them for the last 4 years and never had a complaint or a bad experience.

DH
Dan H.
Belleville, WI
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018
Top Notch Customer Service
Wrench Auto Service has been great to work with. I had taken my vehicle to two local dealerships to fix an ongoing issue for a total of 8 visits with no luck. After calling Ben, Wrench diagnosed and fixed the problem within a few hours. The prices are competitive and the customer sercive is fantastic.

DC
Debbie C.
Madison, WI
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Debbie said the business did a great job. It got her in right away, and the staff was very friendly.
This review was collected via phone interview by Customer Research Inc.

AM
Adrianne M.
Middleton, WI
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2018 Category: Service
Adrianne said the team was great and easy to work with.
This review was collected via phone interview by Customer Research Inc.

JD
Jean D.
Madison, WI
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018 Category: Service
Jean said the staff got her vehicle in and out in one day.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Middleton, WI
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2018 Category: Service
Mike said they do a good job.
This review was collected via phone interview by Customer Research Inc.

FC
Freddy C.
Middleton, WI
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/02/2018 Category: Service
Freddy said the business was very trustworthy and he was happy with the work. They did great work on the vehicle.
This review was collected via phone interview by Customer Research Inc.

KB
Ken B.
Waunakee, WI
Acura RSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2018 Category: Service
Ken said the business fixes only what he asks and what needs to be fixed. He stated they are friendly and he gets along with them.
This review was collected via phone interview by Customer Research Inc.

ZQ
Zhenyi Q.
Madison, WI
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2018
The work was done well and fast
They helped change my alternator in just one day.

CB
Carol B.
Middleton, WI
Chevrolet Captiva Sport Fleet
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/22/2018
Awesome Service
I had an issue with my car - and even though I didn't have an appointment - they were able to fit me in - and have my car ready for me in less than 24 hours later - which was very important to me since I was leaving that day I picked it up to go out of town.

I have taken several cars (mine, step kids, husbands) over there during past several years, and have never had a bad experience.

I highly recommend these guys.

TM
Tricia M.
Middleton, WI
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2018
Easy to get appt and very friendly
Easy to get appt and very friendly.

SV
Stacey V.
Middleton, WI
Subaru Legacy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/29/2017 Category: Service
Stacey said the service from the business was ready earlier than expected.
This review was collected via phone interview by Customer Research Inc.

JH
Jackie H.
Verona, WI
Jeep Patriot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017
people and service
Always get you in when you need service a very friendly place and good work. I always feel safe when I drive away as they not only change the oil but check your car over and let you know if something else needs fixing.

MD
Mike D.
Middleton, WI
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/23/2017 Category: Service
Mike said this business was okay. He specifically asked them to let him look under his vehicle when they did his oil change. They forgot to let him view it.
This review was collected via phone interview by Customer Research Inc.

RS
Rhonda S.
Middleton, WI
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Spoke with Shawn. He said they run a clean business, at a fair price. They do a good job. He has already recommended them,
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Milwaukee, WI
Ford Econoline Wagon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
John said his experience has been good, so far. He would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KR
Karen R.
Middleton, WI
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2017
Service and value. Promptness.
Excellent, friendly and quick service. Will be returning more often.

JW
Joe W.
Sun Prairie, WI
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017 Category: Service
Joe said he had an insurance claim and this business worked with him and the adjuster. They made good recommendations that kept him safe. Ben was very helpful.
This review was collected via phone interview by Customer Research Inc.

DM
Devin M.
Madison, WI
Mercury Mariner
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017 Category: Service
Devin said the business is friendly and helpful, however he didn't like the price.
This review was collected via phone interview by Customer Research Inc.

BM
Ben M.
Lodi, WI
Ram 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2017 Category: Service
Ben said the staff was very professional, accommodating, and nice. They were able to get everything done in a timely manner.
This review was collected via phone interview by Customer Research Inc.