Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1011 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago

Reviews


CF
Colleen F.
Verona, WI
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018
Brake Change Out
The staff there always do a great job for me on anything I’ve needed repaired or replaced. They do it as timely as they can too!
The manager Ben is also great. He engages with his customers when we are stuck for a little while. He wants to make sure everyone is happy and content. It’s also very neat and clean, and a waiting room you actually don’t mind being in.

PA
Paul A.
Wisconsin
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Paul said the business took care the problem quickly and truthfully.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Middleton, WI
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Mike said the business provides quick and efficient vehicle service.
This review was collected via phone interview by Customer Research Inc.

SH
Sharon H.
Madison, WI
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Sharon said the business took care of everything and she had no problems after.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
River Falls, WI
Ford E-350 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
David said everything went fine and every time he spoke with Ben he answered his questions. His vehicle was fixed.
This review was collected via phone interview by Customer Research Inc.

CB
Cory B.
Madison, WI
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Cory said this business did a good job .
This review was collected via phone interview by Customer Research Inc.

ES
Eric S.
Middleton, WI
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018 Category: Service
Eric said the staff did everything he asked them to do.
This review was collected via phone interview by Customer Research Inc.

SM
Sara M.
Madison, WI
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
Problem Solved
I know nothing about cars, so I appreciate that Wrench explains things clearly and provides options and accurate estimates.

DH
Dennis H.
Middleton, WI
Toyota RAV4
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/08/2018 Category: Service
Dennis said every time he goes to the facility, they quote him at a higher price than another facility does. He stated when they go back and tell them the other place's price was lower, they adjust their price lower.
This review was collected via phone interview by Customer Research Inc.

LD
Lisa D.
Middleton, WI
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/27/2018
Professional Service
I appreciate the thorough explanation of work done on my vehicle.

TG
Tyler G.
Middleton, WI
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Tyler said they were great. They found nothing wrong with the vehicle and released it to him with no charge. He was very pleased.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Middleton, WI
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Accommodating and Timely
I was happy with their ability to allow me to drop my car off for the day and squeeze me in there busy schedule to do a diagnostic. They were able to get everything everything completed on time.

MB
Mary B.
Mazomanie, WI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2018 Category: Service
Mary said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Middleton, WI
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
Brian said the staff did a good job, they were informative, efficient, and provided good service.
This review was collected via phone interview by Customer Research Inc.

GH
George H.
Viroqua, WI
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2018 Category: Service
George said everybody was so enthusiastic about getting to the bottom of the problem with the 4 wheel drive. It took the staff members about an hour. They told him what it would cost. It was a very helpful interview. An employee did some things on the computer to get his vehicle going again. It is drive-able today. He has already highly recommended the place. It was a really polite way of doing business.
This review was collected via phone interview by Customer Research Inc.

EV
Eric V.
Middleton, WI
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Eric said the staff did what he needed to have done on his vehicle. The service was fast and the staff gave him a discount on it.
This review was collected via phone interview by Customer Research Inc.

KM
Kris M.
Verona, WI
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018
Thanks for the explanations!!
Appreciate that Ben fully explained what was needed in my car and gave me the option of what needed to be done right away and what could wait until the next service!

BB
Brad B.
Madison, WI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Brad said the service was very friendly. It got his problem taken care of in a quick and effective way.
This review was collected via phone interview by Customer Research Inc.

BF
Brad F.
Madison, WI
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Brad said he was satisfied with the work and the price.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Middleton, WI
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Tnue up/oil change
Appointment was timely made - next day after checking. Problem with battery was duly noted and slow leak in left front tire was repaired, oil and filter changed, and car ready by noon of appointment day.