Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86
4.9

( 1121 Reviews )

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Middleton, WI
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2019
Service
Having just moved here this past summer I was in need of a car repair. I prefer to shop local so got several quotes from local shops. Wrench was the closest and most competitive so I scheduled my appointment. Very professional and friendly staff; did just what they said they would do. The warranty included with the service was above and beyond what I expected. The only thing keeping me from giving a 5-star review was they got the wrong part so had to wait for an extra day. Would definitely return for future service.

FE
Frank E.
Middleton, WI
Toyota Highlander
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2019
Speedy service
I appreciate Wrench Auto working on my car the day I brought it in

LW
Lyman W.
Middleton, WI
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2019
Prompt Action
My simple battery failure was not time critical, and Wrench knew that. But they worked me into the schedule almost instantaneously. Full tech analysis and oddball model of replacement battery were done very quickly. Can only characterize the communications as “flawless” and timely.

KH
Keegan H.
Madison, WI
Ford Edge
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/05/2018 Category: Service
Keegan said the service was not perfect but pretty good.
This review was collected via phone interview by Customer Research Inc.

KS
Katlyn S.
Middleton, WI
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/22/2018 Category: Service
Katlyn said the service was good.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Wisconsin
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/24/2018 Category: Service
Scott said his experience was good.
This review was collected via phone interview by Customer Research Inc.

RM
Ryan M.
Madison, WI
Nissan Maxima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2018 Category: Service
Ryan said the employees did good work.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Middleton, WI
Honda Ridgeline
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/20/2018 Category: Service
Jeff said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Middleton, WI
Chevrolet Impala
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/23/2017 Category: Service
Mike said this business was okay. He specifically asked them to let him look under his vehicle when they did his oil change. They forgot to let him view it.
This review was collected via phone interview by Customer Research Inc.

DM
Devin M.
Madison, WI
Mercury Mariner
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2017 Category: Service
Devin said the business is friendly and helpful, however he didn't like the price.
This review was collected via phone interview by Customer Research Inc.

KO
Kristi O.
Verona, WI
Pontiac Vibe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/04/2017
Good service, but the $40 price tag for 'labor' to read the error code on my check engine light was rather surprising.
Good service, but the $40 price tag for 'labor' to read the error code on my check engine light was rather surprising. ___________________________________________________________________________________________________________________________________

RS
Richard S.
Verona, WI
Toyota Tacoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/25/2017 Category: Service
Richard said the service was good but the cost was a little high.
This review was collected via phone interview by Customer Research Inc.

JF
Jesse F.
Madison, WI
Acura RSX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2017 Category: Service
Jesse said this business did a fine job.
This review was collected via phone interview by Customer Research Inc.

MK
Michael K.
Middleton, WI
Nissan Versa
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2017 Category: Service
Michael said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

MT
Mike T.
Madison, WI
Jeep Grand Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2017 Category: Service
Mike said the service was good at the business.
This review was collected via phone interview by Customer Research Inc.

ND
Nicholas D.
Waunakee, WI
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/27/2017 Category: Service
Nicholas said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Middleton, WI
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2017 Category: Service
David said they completed the work he asked them to do, at a reasonable cost.
This review was collected via phone interview by Customer Research Inc.

BM
Brian M.
Middleton, WI
Dodge Grand Caravan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/18/2017 Category: Service
Brian said the service at the business was fine, but he paid a lot of money and their quote was high.
This review was collected via phone interview by Customer Research Inc.

ND
Nicholas D.
Waunakee, WI
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/03/2017 Category: Service
Nicholas said he has always liked the service this business provides. However, he found that whenever he asks for the price they only tell him after the repairs, so he has no clue how much the work they have already done costs. As a result of this he ends up paying more than he expects to.
This review was collected via phone interview by Customer Research Inc.

DC
David C.
De Forest, WI
Saturn SL2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/10/2016 Category: Service
David said this business was expensive.
This review was collected via phone interview by Customer Research Inc.