ReScore Reviews™ (2)
Not pleased that you do not take American Express. I know the reasons, though honestly I think it's imperative that a business makes it as easy as possible for customers to pay. This policy does not. For the minimal extra cost, I'd think your misc,. supplies fee of 10% should be able to cover that for those who choose to use AmEx. Additionally, when calling to inform of cost of a repair, it would be helpful to mention any diagnostic fees as well. Totally understandable charge, just made the bill $120 higher than expected when I arrived to pay. Overall, really like your work and doing business with you! Would love you to address that AmEx thing though. Thank you!!
Thank you for your business and your input. I have contacted our mechant account representative and should be able to accept American Express credit cards within the next few days. I am sorry for the inconvenience this caused you, but hope to continue serving your auto needs in the future.