ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 18 hours ago
Tyler G. on 04/26/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Tyler said they were great. They found nothing wrong with the vehicle and released it to him with no charge. He was very pleased.
Vehicle: Ford Taurus
Category: Service
Service Date: 03/28/2018
Review Created: 04/26/2018
This review was collected via phone interview by Customer Research Inc.
Verified Customer on 04/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Accommodating and Timely"
I was happy with their ability to allow me to drop my car off for the day and squeeze me in there busy schedule to do a diagnostic. They were able to get everything everything completed on time.
Vehicle: Honda Odyssey
Service Date: 04/24/2018
Review Created: 04/25/2018 04:51 AM
Mary B. on 04/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mary said the staff did a good job.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 04/20/2018
Review Created: 04/21/2018
This review was collected via phone interview by Customer Research Inc.
Brian M. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brian said the staff did a good job, they were informative, efficient, and provided good service.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 03/22/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
George H. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
George said everybody was so enthusiastic about getting to the bottom of the problem with the 4 wheel drive. It took the staff members about an hour. They told him what it would cost. It was a very helpful interview. An employee did some things on the computer to get his vehicle going again. It is drive-able today. He has already highly recommended the place. It was a really polite way of doing business.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 04/19/2018
Review Created: 04/20/2018
This review was collected via phone interview by Customer Research Inc.
Eric V. on 04/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Eric said the staff did what he needed to have done on his vehicle. The service was fast and the staff gave him a discount on it.
Vehicle: Mazda Mazda3
Category: Service
Service Date: 04/11/2018
Review Created: 04/12/2018
This review was collected via phone interview by Customer Research Inc.
Kris M. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks for the explanations!!"
Appreciate that Ben fully explained what was needed in my car and gave me the option of what needed to be done right away and what could wait until the next service!
Vehicle: Acura MDX
Service Date: 03/16/2018
Review Created: 04/06/2018 12:09 PM
Brad B. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brad said the service was very friendly. It got his problem taken care of in a quick and effective way.
Vehicle: Ford Escape
Category: Service
Service Date: 04/04/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Brad F. on 04/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brad said he was satisfied with the work and the price.
Vehicle: Saturn VUE
Category: Service
Service Date: 03/19/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
John H. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Tnue up/oil change"
Appointment was timely made - next day after checking. Problem with battery was duly noted and slow leak in left front tire was repaired, oil and filter changed, and car ready by noon of appointment day.
Vehicle: Dodge Grand Caravan
Service Date: 03/27/2018
Review Created: 04/04/2018 07:44 PM
Greg R. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy bumper to bumper service"
I have been a customer of Wrench Auto for almost 10 years. I keep going back because, simply put, I trust them. Their friendly and knowledgeable staff will walk me through what they did or what they recommend needs to be done. I am not a gear-head, so i appreciate their ability to talk to me in a way that i understand. The pricing is competitive, it is not the cheapest in town, but the quality of work and honesty more that makes up for it. Wrench Auto was recommended to me many years ago and they have continued to EARN my business ever since.
Vehicle: Nissan Rogue
Service Date: 03/15/2018
Review Created: 04/04/2018 01:10 PM
Eve M. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy"
I received the usual fast, reliable, and courteous service I have received for many years at Wrench Auto. So thankful to have such a good place close to me.
Vehicle: Kia Spectra
Service Date: 03/27/2018
Review Created: 04/04/2018 12:37 PM
David S. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
My battery went dead. I thought I’d have to wait at least a day to get a new one. Not so. I called Ben and he made an appointment for that afternoon. Great customer service
Vehicle: Lexus ES 350
Service Date: 03/20/2018
Review Created: 04/04/2018 07:10 AM
Valued Customer on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love the Service!"
Love the guys at wrench and the service they provide. Always willing to accommodate our needs. Give them a try if you are looking for a new mechanic. You won't be disappointed.
Vehicle: Toyota 4Runner
Service Date: 04/02/2018
Review Created: 04/04/2018 06:43 AM
Jeff B. on 03/20/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Jeff said he would recommend this business for service.
Vehicle: Honda Ridgeline
Category: Service
Service Date: 03/08/2018
Review Created: 03/20/2018
This review was collected via phone interview by Customer Research Inc.
Dennis H. on 03/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dennis said the service is a good value.
Vehicle: Honda CR-V
Category: Service
Service Date: 02/16/2018
Review Created: 03/17/2018
This review was collected via phone interview by Customer Research Inc.
Kyle S. on 03/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Kyle said the staff provided good service that was done fast. He had no complaints.
Vehicle: Mercury Sable
Category: Service
Service Date: 02/23/2018
Review Created: 03/17/2018
This review was collected via phone interview by Customer Research Inc.
Sharon H. on 03/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sharon said she was very satisfied.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 02/28/2018
Review Created: 03/16/2018
This review was collected via phone interview by Customer Research Inc.
Peter L. on 03/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Peter said that the business provided good service, everyone was nice and they were professional.
Vehicle: Volkswagen R32
Category: Service
Service Date: 03/12/2018
Review Created: 03/15/2018
This review was collected via phone interview by Customer Research Inc.
Corey W. on 03/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Corey said the employees were honest about everything and easy to work with.
Vehicle: Chevrolet Traverse
Category: Service
Service Date: 02/28/2018
Review Created: 03/12/2018
This review was collected via phone interview by Customer Research Inc.
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