ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 9 days ago
Kristi O. on 12/04/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service, but the $40 price tag for 'labor' to read the error code on my check engine light was rather surprising."
Good service, but the $40 price tag for 'labor' to read the error code on my check engine light was rather surprising. ___________________________________________________________________________________________________________________________________
Vehicle: Pontiac Vibe
Service Date: 11/20/2017
Review Created: 12/04/2017 01:29 PM
Jay M E. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Jay's oil change"
When I brought my car in for an oil change, the staff was ready to do the service as I arrived. The service was performed in a timely and courteous manner.
I will return for any more service that is needed.
Vehicle: Ford Ranger
Service Date: 11/29/2017
Review Created: 11/30/2017 07:47 AM
Johnny M. on 11/30/2017
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Johnny said he has visited this business for years and they always do a great job.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 11/27/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Cody L. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cody said the business provided timely service, and they communicated well. They were good and honest.
Vehicle: Subaru Legacy
Category: Service
Service Date: 11/21/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
Mike S. on 11/20/2017
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Mike said this business provided great service. The staff had a great approach.
Vehicle: Subaru Outback
Category: Service
Service Date: 11/13/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
R Q. on 11/16/2017
Verified badge inactive Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Reid has been taking care of my daughters car(s) for the last several years. I don't live in the Madison area so when my daughter moved there we lucked out and she starting taking her vehicle here for oil changes and other maintenance issues. Reid does a super great job, always explains everything in a manner you can understand, good prices, they have gone out of their way to get her ( she has owned 3 different cars) car in to fix it on several occasions. I would highly recommend wrench it Auto to anyone in that area. Nice guys always helpful, go out of their way for the customer- you just don't find that at many businesses anymore now a days!
Service Date: 11/14/2017
Review Created: 11/16/2017 02:41 AM
Brad F. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Brad said he was happy with the business, and the service was timely.
Vehicle: Saturn VUE
Category: Service
Service Date: 10/17/2017
Review Created: 11/14/2017
This review was collected via phone interview by Customer Research Inc.
Al K. on 11/13/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Al said the service on his tires was good but the vehicle rides too hard.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 11/06/2017
Review Created: 11/13/2017
This review was collected via phone interview by Customer Research Inc.
Gale S. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Gale said this business took care of him and did the work when he needed it done.
Vehicle: Oldsmobile Cutlass
Category: Service
Service Date: 11/08/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Travis L. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Travis said the mechanics are really great. He can drop his vehicle off while he's at work and they get it done by the time he needs to pick it up.
Vehicle: Toyota Camry
Category: Service
Service Date: 11/03/2017
Review Created: 11/11/2017
This review was collected via phone interview by Customer Research Inc.
Eve M. on 10/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"No complaints."
Efficient. Trustworthy. Explanatory. I have been taking my car to Wrench for a number of years with complete satisfaction.
Vehicle: Kia Spectra
Service Date: 10/26/2017
Review Created: 10/27/2017 05:53 AM
Sarah H. on 10/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Sarah said the service was really good. The employees went over her estimate really well.
Vehicle: Toyota Prius
Category: Service
Service Date: 10/20/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Amy Y. on 10/23/2017
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Amy said Ben was very knowledgeable, straight forward and matter of fact. She appreciated not being lectured regarding vehicle maintenance.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 10/18/2017
Review Created: 10/23/2017
This review was collected via phone interview by Customer Research Inc.
Daniel N. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"High customer focus!"
Ben and Reid are incredibly accommodating to my schedule and the service is fast but thorough...
Vehicle: Nissan Pathfinder
Service Date: 10/20/2017
Review Created: 10/21/2017 05:38 AM
Tim M. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!"
Ben and Reid always put service first. I appreciate how well they communicate and reach out to provide updates while they have your car in for service or repair. I've referred friends and would recommend Wrench to anyone who is looking for high quality mechanics with a great customer service approach.
Vehicle: MINI Cooper Hardtop
Service Date: 10/18/2017
Review Created: 10/19/2017 09:29 AM
Mark H. on 10/18/2017
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"Nice Work!"
But that is common place. Thanks!
Vehicle: Honda Odyssey
Service Date: 10/17/2017
Review Created: 10/18/2017 08:11 PM
Marc M. on 10/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marc said they were prompt and they took care of his issue right away. They were pleasant to work with.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 10/06/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
David S. on 10/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Competent and customer orien"
Came in with a problem and no appointment. Wrench personnel took care of it in competent and personal manner.
Vehicle: Lexus ES 350
Service Date: 10/11/2017
Review Created: 10/13/2017 07:19 AM
Richard S. on 09/25/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Richard said the service was good but the cost was a little high.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 09/15/2017
Review Created: 09/25/2017
This review was collected via phone interview by Customer Research Inc.
Thomas M. on 09/20/2017
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"great service "
Got me in and out quickly with no surprises!
Vehicle: GMC Sierra 2500HD
Service Date: 09/19/2017
Review Created: 09/20/2017 04:47 AM
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