ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 1 day ago
Debi F. on 05/20/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Toyota repair"
No more oil smell! Thank you for your thorough service.
Vehicle: Toyota Camry Solara
Service Date: 05/04/2012
Review Created: 05/20/2012 09:04 AM
Mark W. on 05/19/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said they picked up his vehicle from work and dropped it back off.
Category: Service
Service Date: 05/08/2012
Review Created: 05/19/2012
This review was collected via phone interview by Customer Research Inc.
John C. on 05/16/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"2002 MDX Service"
As usual, Ben & Reid were honest about what the priorities should be regarding suggested car repairs.
Vehicle: Acura MDX
Service Date: 05/04/2012
Review Created: 05/16/2012 06:14 PM
Jerry M. on 05/07/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jerry said they were professional, the work was done great, and they were able to get the work done the next morning at 8:00 am within the promised 2 hours after he came in Friday afternoon. He mentioned they are expensive, since he can do the work himself for a fraction of the price. He had a conversation with the manager and found he was knowledgeable.
Category: Service
Service Date: 04/27/2012
Review Created: 05/07/2012
This review was collected via phone interview by Customer Research Inc.
Michael T. on 04/24/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied"
Definately comes recommended fo sure.
Vehicle: Ford Escape
Service Date: 04/23/2012
Review Created: 04/24/2012 09:14 PM
John C. on 04/24/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Only One We Would Use"
Ben Beere and the fellows at Wrench have been our only auto repair for two family vehicles for more than 5 years. Trust them, the courtesy extended and the price of business. If we win a lotto, we still go to Wrench, perhaps with newer, different autos, but we go to Wrench.
Vehicle: Acura 2.2CL
Service Date: 04/16/2012
Review Created: 04/24/2012 02:58 PM
Greg C. on 04/23/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil Change"
Cutomer service was awesome! I came in for an oil change because I heard about it from a birthday coupon I got in the mail. Otherwise I didn't even know you were there. The only reason I didn't give it a perfect 5 stars is the hours are kind of hard to work around because I work too. It's hard to give up my car M-F 8-5 when I need it then to get to/from work. The only other negative is that you don't offer a package where we can have free tire rotation like we get at Tires Plus. But the service was great and the people were great! I just wanted to let you know those couple things that would deter us from choosing you every oil change.
Vehicle: Saturn Ion 2
Service Date: 04/20/2012
Review Created: 04/23/2012 06:11 AM
David T. on 04/23/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
David said this business does a good job. They do things on time and provide good service.
Category: Service
Service Date: 04/04/2012
Review Created: 04/23/2012
This review was collected via phone interview by Customer Research Inc.
Mark H. on 04/23/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said they are the best he has worked with.
Category: Service
Service Date: 04/05/2012
Review Created: 04/23/2012
This review was collected via phone interview by Customer Research Inc.
Tracey L. on 04/19/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Chevy HHR - repairs"
Good Honest Service
Vehicle: Chevrolet HHR
Service Date: 04/17/2012
Review Created: 04/19/2012 07:28 AM
Ann O. on 04/19/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Joe. She said she likes the service. She would absolutely recommend this business to others.
Category: Service
Service Date: 04/12/2012
Review Created: 04/19/2012
This review was collected via phone interview by Customer Research Inc.
Abbie N. on 04/18/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Abbie said her experience has been good so far.
Category: Service
Service Date: 04/13/2012
Review Created: 04/18/2012
This review was collected via phone interview by Customer Research Inc.
Rodney B. on 04/12/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rodney said the service was good.
Category: Service
Service Date: 04/05/2012
Review Created: 04/12/2012
This review was collected via phone interview by Customer Research Inc.
Debra K. on 04/11/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Wrench Auto"
They were able to get me in for a routine oil change on the same day I called.
Vehicle: Nissan Maxima
Service Date: 04/09/2012
Review Created: 04/11/2012 05:18 AM
Steven P. on 04/11/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Steven said this business is nice, friendly, quick, and knowledgeable.
Category: Service
Service Date: 03/30/2012
Review Created: 04/11/2012
This review was collected via phone interview by Customer Research Inc.
Brian G. on 04/05/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Ben provided useful information regarding tire pressure when I picked up the car
Vehicle: Plymouth Grand Voyager
Service Date: 04/03/2012
Review Created: 04/05/2012 06:48 AM
Tom H. on 04/04/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great service"
Your place was great, I called for a second opinion on my car and you saw me immediately, explained the problems to me and why they needed fixing. Coffee would have been nice.

th
Vehicle: Chevrolet Impala
Service Date: 04/02/2012
Review Created: 04/04/2012 12:39 PM
Ryan D. on 03/30/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Perfect Experience"
Totall charges came in less that quoted which is completely NOT my usual experience with auto service centers. Extremely friendly & knowledgeable staff. Was actually contacted when repairs were complete unlike every other place, including dealerships. Will be using Wrench Auto for any/all repairs & maintenance.
Vehicle: Volkswagen Jetta
Service Date: 03/26/2012
Review Created: 03/30/2012 08:20 AM
Mark K. on 03/28/2012
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said he thinks this place of business does great work.
Category: Service
Service Date: 03/12/2012
Review Created: 03/28/2012
This review was collected via phone interview by Customer Research Inc.
Amanda G. on 03/24/2012
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Spoke with Norman. He said the business was friendly, fast, and efficient.
Category: Service
Service Date: 03/14/2012
Review Created: 03/24/2012
This review was collected via phone interview by Customer Research Inc.
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