Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

981 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 2 days ago

Reviews


TJ
Tara J.
Madison, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2011
Best auto repair/maintenance in Madison area
Wrench is clean, precise and affordable. Their staff is friendly, courteous and informative. They go out of their way to illustrate what is going on with you vehicle and all options you have to improve/repair/maintain it within your budget. Can't speak highly enough about Wrench! They are the best!

CJ
Chuck J.
Verona, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2011
Excellent Service
I was late picking my car up for an oil change. A member of the staff gave me a call and then waited for 1/2 hour until I could pick it up. That was excellent service.

RM
Ryan M.
Madison, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2011 Category: Service
Ryan said from the customer service to the quickness of his service, his experience with this business was wonderful.
This review was collected via phone interview by Customer Research Inc.

DN
Daniel N.
Mc Farland, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/25/2011
Great Work
Had a late call but they still got me in....great work as always! I trust all my auto needs to Wrench.

CB
Constance B.
Madison, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/23/2011
Tire and balance service
Excellent as always. Able to drop off the night before, work done on time, reasonably priced and great job. Only issue is that Gina (the shop doberman) passed away and will be missed.

MK
Michelle K.
Cottage Grove, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2011 Category: Service
Michelle said this business is very honest and thorough.
This review was collected via phone interview by Customer Research Inc.

SG
Sara G.
Verona, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2011
Wrench reliability
Excellent service! I can always count on an honest answer to any questions I have regarding my vehicle. Very reliable!

JB
Jennifer B.
Madison, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2011
Always a pleasure!
Ben is very helpful and responsive. I appreciate him explaining what my car needs. Fair prices.

GP
Greg P.
Mazomanie, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2011 Category: Service
Greg said this business accommodated him on short notice, and they're always professional.
This review was collected via phone interview by Customer Research Inc.

SS
Shane S.
Middleton, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2011 Category: Service
Spoke with Patrick. He stated this business was convenient and they did what they said they would do.
This review was collected via phone interview by Customer Research Inc.

PR
Paul R.
Middleton, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2011 Category: Service
Paul said he trusts this business.
This review was collected via phone interview by Customer Research Inc.

JO
Jason O.
Sun Prairie, WI
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/02/2011 Category: Service
Jason said this business has good service.
This review was collected via phone interview by Customer Research Inc.

CR
Cynthia R.
Middleton, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2011 Category: Service
Spoke with Cynthia's husband. He said he has been going to this business for a couple of years and they have done good work for him.
This review was collected via phone interview by Customer Research Inc.

JW
Jonathon W.
Black Earth, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2011 Category: Service
Jonathon said they have certificates on the wall which means they are certified.
This review was collected via phone interview by Customer Research Inc.

RB
Rodney B.
Sauk City, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2011 Category: Service
Rodney said this business understands how to repair any issues he has with his vehicle.
This review was collected via phone interview by Customer Research Inc.

AG
Amanda G.
Middleton, WI
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/18/2011 Category: Service
Amanda said they ignored one of her requests. She had put her keys through the door saying what she wanted done on a note. She had requested they replace the windshield wipers, but did not do it. It worked out ok since she got what were probably better ones at an auto parts store which an employee there installed for free.
This review was collected via phone interview by Customer Research Inc.

DG
Dale G.
Middleton, WI
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/15/2011
Oil change
Fast, friendly service. Checked all components.

HA
Harold A.
Middleton, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2011 Category: Service
Harold said that he and his wife love the business. The service is always really great and they will continue to use the business.
This review was collected via phone interview by Customer Research Inc.

KJ
Kathleen J.
Madison, WI
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/04/2011 Category: Service
Kathleen said she enjoyed the visit but the prices are too high.
This review was collected via phone interview by Customer Research Inc.

DH
Denise H.
Eau Claire, WI
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2011 Category: Service
Denise said the business was very accommodating and was able to answer all of her questions.
This review was collected via phone interview by Customer Research Inc.