Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

979 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 2 days ago

Reviews


SR
Sue R.
Middleton, WI
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Sue said she had to take her vehicle back three times for the same problem because there were issues with the parts. She said she appreciates how they care for her three vehicles and she would absolutely recommend them to others.
This review was collected via phone interview by Customer Research Inc.

KH
Katie H.
Madison, WI
Mercury Sable
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017 Category: Service
Katie said this business was good.
This review was collected via phone interview by Customer Research Inc.

BK
Bill K.
Madison, WI
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017
Very professional service
They did what they said they would do for the price they quoted in the time they said it would take. You can't get much better than that.

SH
Susi H.
Verona, WI
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2017 Category: Service
Susi said they did very well for her. They gave her complete details about what was being done and they were less expensive than the Lexus dealer.
This review was collected via phone interview by Customer Research Inc.

HA
Hillary A.
Black Earth, WI
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017 Category: Service
Hillary said this business provided great service.
This review was collected via phone interview by Customer Research Inc.

MJ
Matt J.
Madison, WI
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017 Category: Service
Matt said this business was good about following up with him. They worked hard to repair his vehicle.
This review was collected via phone interview by Customer Research Inc.

SB
Shane B.
Madison, WI
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017
Simply the Best
When I think of Wrench Auto I think of this Tina Turner song from back in the day. My cars always, always go to Wrench.

JM
Joni M.
Madison, WI
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017
June - replace headlight
They were very quick and professional. I will go there again.

KW
Kathy W.
Middleton, WI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Kathy said she is a long time customer of this business, they have always treated her well and she wouldn't take her vehicle anywhere else. Ben and Reed are awesome people. The whole facility is fantastic, they treat her fairly and do not treat her like she is not intelligent just because she is a woman.
This review was collected via phone interview by Customer Research Inc.

MK
Michael K.
Middleton, WI
Nissan Versa
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2017 Category: Service
Michael said he would recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

CB
Chantel B.
Middleton, WI
GMC Sierra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Chantel said everyone was very friendly and professional at the business. It was very clean. They explained everything and did very well. They gave her estimates on everything they recommended.
This review was collected via phone interview by Customer Research Inc.

CB
Chad B.
Verona, WI
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Chad said he has already recommended the business because they did a great job. They did exactly what they said they would, they finished in a timely manner, and stuck to the quoted price.
This review was collected via phone interview by Customer Research Inc.

MT
Mike T.
Madison, WI
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/23/2017 Category: Service
Mike said the service was good at the business.
This review was collected via phone interview by Customer Research Inc.

SR
Samantha R.
Brooklyn, WI
Saturn SL1
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2017 Category: Service
Samantha said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

JJ
JJ J.
Madison, WI
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2017
Maintenance is up to date
Service was on time and within quoted rate.

AP
Abbey P.
Madison, WI
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2017 Category: Service
Abbey said the business was easy to work with.
This review was collected via phone interview by Customer Research Inc.

TS
Tom S.
Middleton, WI
Toyota Venza
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2017 Category: Service
Tom said the estimate was good, they were timely and everyone was friendly.
This review was collected via phone interview by Customer Research Inc.

DA
Dave A.
Middleton, WI
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2017
Service 06/15/17
You do what you say you will and do it on time or earlier. The car is returned clean... no added grease or other dirt -- which is important to me.

ND
Nicholas D.
Waunakee, WI
Honda Accord
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2017 Category: Service
Nicholas said the business always helps him.
This review was collected via phone interview by Customer Research Inc.

JE
Jay M E.
Middleton, WI
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/09/2017
Oil Change
Easy to make appointments and wait time is great.