Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1010 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5rating 3.5rating 3.5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review about 16 hours ago

Reviews


DB
Daniel B.
Middleton, WI
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017 Category: Service
Daniel said this business did a good job. They walked him through everything and he trusts them with his vehicles.
This review was collected via phone interview by Customer Research Inc.

NV
Nick V.
Madison, WI
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Nick said this business was very helpful and quick to respond. He did not have any problems.
This review was collected via phone interview by Customer Research Inc.

AS
Anthony S.
Middleton, WI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017
Quick Oil Change
Friendly, honest and accommodating my last minute request to schedule an oil change . Good price

MK
Marianne K.
Middleton, WI
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017
Excellent Service
Excellent service, prompt and efficient.

JP
Jamie P.
Cross Plains, WI
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Jamie said the staff took care of everything and he was pleased.
This review was collected via phone interview by Customer Research Inc.

JF
Jesse F.
Madison, WI
Acura RSX
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2017 Category: Service
Jesse said this business did a fine job.
This review was collected via phone interview by Customer Research Inc.

BM
Brad M.
Waunakee, WI
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017 Category: Service
Brad said this business did a good job.
This review was collected via phone interview by Customer Research Inc.

JG
Jennifer G.
Verona, WI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Jennifer said the customer service was excellent.
This review was collected via phone interview by Customer Research Inc.

MP
Mitch P.
Middleton, WI
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Mitch said the business provides good service and they have a quick turn around time.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Middleton, WI
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2017
Quick Analysis of dashboard warnings
I had several warnings lights including Brakes! occur on my wife's Dodge Caravan. When I had a chance to get the car into Wrench they dianosed the problem and fixed the issues that they could. They gave me instructions on what may have to be replaced in the future.

BL
Bryan L.
Cross Plains, WI
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017 Category: Service
Bryan said they were super professional, made him feel comfortable and provided him with a loaner vehicle during his service. Ben notified him of something that fell out of his bag and had it waiting at the front desk for him. He went above and beyond.
This review was collected via phone interview by Customer Research Inc.

SR
Sue R.
Middleton, WI
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2017 Category: Service
Sue said she had to take her vehicle back three times for the same problem because there were issues with the parts. She said she appreciates how they care for her three vehicles and she would absolutely recommend them to others.
This review was collected via phone interview by Customer Research Inc.

KH
Katie H.
Madison, WI
Mercury Sable
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2017 Category: Service
Katie said this business was good.
This review was collected via phone interview by Customer Research Inc.

BK
Bill K.
Madison, WI
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2017
Very professional service
They did what they said they would do for the price they quoted in the time they said it would take. You can't get much better than that.

SH
Susi H.
Verona, WI
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2017 Category: Service
Susi said they did very well for her. They gave her complete details about what was being done and they were less expensive than the Lexus dealer.
This review was collected via phone interview by Customer Research Inc.

HA
Hillary A.
Black Earth, WI
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017 Category: Service
Hillary said this business provided great service.
This review was collected via phone interview by Customer Research Inc.

MJ
Matt J.
Madison, WI
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2017 Category: Service
Matt said this business was good about following up with him. They worked hard to repair his vehicle.
This review was collected via phone interview by Customer Research Inc.

SB
Shane B.
Madison, WI
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2017
Simply the Best
When I think of Wrench Auto I think of this Tina Turner song from back in the day. My cars always, always go to Wrench.

JM
Joni M.
Madison, WI
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2017
June - replace headlight
They were very quick and professional. I will go there again.

KW
Kathy W.
Middleton, WI
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2017 Category: Service
Kathy said she is a long time customer of this business, they have always treated her well and she wouldn't take her vehicle anywhere else. Ben and Reed are awesome people. The whole facility is fantastic, they treat her fairly and do not treat her like she is not intelligent just because she is a woman.
This review was collected via phone interview by Customer Research Inc.