I just went to Mason at Don Wood Chrysler Jeep this past weekend and got my 2nd Jeep. I went from and
compass to a Wrangler. I knew this was the place I wanted to upgrade at due to how they treated me so well with my first Jeep. I will only do business with this company because they have earned my trust. As a single woman I can say to all the woman reading this that you do not have to worry about bringing a "car guy" with you here..... They will do you good!
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The staff is incredibly knowledgeable, the shop is clean & efficient, and Joseph is straight forward
& fair.
I brought a recently purchased 2015 BMW 535i in for a multi-point vehicle inspection. They got me in & out the same day and shared with me potential issues to keep an eye out for that they've observed with my N55 engine. A couple minor items on my inspection report - I was able to easily fix them myself - there was absolutely zero pressure to "get the work" out of me. Without a doubt I will be bringing my car back here for maintenance & service work beyond my capabilities and definitely for repair when the time comes that the big malfunctions happen.
On a side note, I discovered this shop from a story my father-in-law shared. He lives nearby, is on a fixed income, and before he was able to upgrade, he had an old unreliable car. Joseph basically told him "look, I'll keep this car running for you" - and that's exactly what he did, without trying to extract extras. For me, that's the type of moral character in a person that I prefer to associate and do businesses with in this world - whether it be professional or personal.
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Was in for regular interval maintenance on my 2021 Rav4. I've learned the trick of scheduling the fir
st service appointment of the day. You get in and get out with minimal wait time. Works like a charm.
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Just purchased a GMC truck last night and I'm thrilled. Thanks to Joseph he had everything ready for
me before I even got the dealership. He was honest and kept true to his word. Thanks again Joseph & team.
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TOOK MB IN FOR A B SERVICE AND WAS THOROUGHLY IMPRESSED FROM THE STAFF, SERVICE AND PRICE (WHICH IS M
UCH MORE AFFORDABLE THAN DEALERSHIP). THAT'S WHY THEY HAVE BEEN IN BUSINESS FOR ALL THESE TEARS AND ARE THE ALTERNATIVE TO THE DEALERS.
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The office is very clean and staff are very helpful. I was also pleased to use their free shuttle on
the day of service. They brought me home after I left my car for service and pick me up from home when the car was ready. I could used my time to do more meaningful things other than watching TV in the waiting room.
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