Hi, my car is a 1999 528. I came in yesterday, 4-23-24 for my scheduled oil change appointment. I w
as in and out in no time. I’ve been coming here for so, so many years. My car is still running great. Why is that? Because I do NOT let any other mechanics work on my car. Not even for an oil change. Unless I AM adding something to my car, NO ONE goes under my hood.
Everyone isn’t good at what they do. Everyone is not honest with integrity. You do not know who’s working on your car at the dealer because the technicians are hourly, probably rotate in and out, and if I remember from 100 years ago, you never met your mechanic. Or I didn’t. I spoke with the consultant. All questions and explanations came via a liaison. And I ALWAYS had to come back.
Here, they are owner operated and will talk to you in plain English. They have a really nice , close nit relationship….still. They know their clients, explain what needs to be done and why. How can I presume they are like this with all of their clients? Well, yesterday while there, I was listening and observing client contact, phone etiquette, and the environment is still warm and friendly. I can go on and on. They are the same with everyone. If they worked on Nissans, my van would still be alive. National chain service centers aren’t always descent. You don’t know who’s working on your car. Here, oh you know who’s working on your Bimmer. This is my only car. They keep her reliable. I highly recommend them. Thank you
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This was one of my best automotive experiences. They were professional, timely, kept me current and a
breast of what was going on for the day and gave me some things that I might wanna fix in the future with estimates.
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I appreciate having excellent mechanics that I can trust working on my car.
I am thankful for Erich
who took the time to explain exactly how the work was completed.
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Awesome service! Great quality and service. Very happy with the people who work there. Kept me inform
ed every step of the way . Prices are fair and quality of work is great. Would definitely recommend for all your repair needs.
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