Business Solutions

AG

ALEXANDER GARCIA

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(8 reviews)
69

SP
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Sandra P.
Washington, DC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/02/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
On Time
Great Service Advisor, was very friendly, professional and had great knowledge of my car.

JN
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Jesse N.
Temple Hills, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2022
Service Type: Maintenance
verified customer Verified Customer
7
Category: Service
Service was sufficient
Service was sufficient
MARCUS D. from Pohanka Hyundai responded on 03/31/2022 05:34 AM

Thanks so much for taking the time to provide your feedback. It looks like we could have done a better job in some areas. I would like the opportunity to discuss your experience during your this last service visit to understand how we can improve. My name is Marcus and I'm the service manager here at Pohanka Hyundai. Please look out for a call or text from me soon. 


KJ
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Kevin J.
Upper Marlboro, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent Service
Pohanka Hyundai has the best customer service the staff that works there are so friendly and helpful
MARCUS D. from Pohanka Hyundai responded on 03/25/2022 04:07 PM

Thank you for taking the time to provide your feedback! We strive for 100% customer satisfaction, so we're thrilled to know we hit the mark during your recent visit. We value your business and look forward to taking great care of you again soon!


Verified Customer
Upper Marlboro, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service
Took my car for service and service was exceptional.
MARCUS D. from Pohanka Hyundai responded on 02/28/2022 11:34 AM

We are happy to hear that you received exceptional service during your most recent service visit. We strive to provide the highest quality and value to all of our customers. We thank you for taking the time to provide your feedback. 


Verified Customer
Hyattsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great experience
I had such great experience in Pohanka ang i will definitely come back. They are very accommodating.
MARCUS D. from Pohanka Hyundai responded on 02/12/2022 11:34 AM

We absolutely do our best to accomodate everyone we can during these difficult times. That being said, its always nice to know when we're doing a good job. Thanks for the feedback!


JF
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Joseph F.
Capitol Heights, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service advisor was helpful and provided accurate information regarding vehicle.
Service advisor was pleasant and provided accurate information regarding vehicle.
DAVID P. from Pohanka Hyundai responded on 12/23/2021 07:33 AM

Thank you for the great score!


DT
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Denine T.
Alexandria, VA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Pohanka Hyundai
I received great service at Pohanka Hyundai.
DAVID P. from Pohanka Hyundai responded on 12/21/2021 05:24 AM

Thank you for the kind words!


BW
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Brenda W.
Temple Hills, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
SERVICE WAS FOR AND OIL CHANGE AND TIRE ROTATION
NO COMMENTS
DAVID P. from Pohanka Hyundai responded on 12/10/2021 06:07 AM

Thank you for the great comments and score!

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