AF

Ashton Fowler

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(267 reviews)
79

MD
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MICHAEL D.
Wallace, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2022
verified customerVerified Customer
10
Category: Service
Very good.
Very good.
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/12/2022 03:23 PM

Michael, thank you for the 5 star review! We're grateful to count you as part of the Mike White Ford family!

Employees worked with

Verified Customer
Newman Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2022
verified customerVerified Customer
10
Category: Service
Excellence
such nice people, they listen, explain and are timely.
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/12/2022 03:22 PM

Anonymous, thank you for the excellent review! We're very proud of our team and glad that you've had such good experiences with them. Thank you for choosing Mike White Ford!

Employees worked with

KS
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KAYLEE S.
Hauser, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2022
verified customerVerified Customer
10
Category: Service
Great Service as As Always
I had my oil change scheduled and realized one of my rear break lights was also out. I called ahead of time and they said they would do their best to get it taken care of (depending on parts being in stock) I arrived early to my appointment but they were able to take my vehicle back early. They also repaired my rear light as well. Service techs were super friendly.
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/12/2022 03:20 PM

Kaylee, thank you for the 5 star review! We're so glad that we were able to take care of your brake light in addition to the oil change. We look forward to serving you again in the future.

Employees worked with

JE
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JANIS E.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2022
verified customerVerified Customer
10
Category: Service
Excellent and friendly service!
Mike White Ford’s service department is top-notch. They’re very professional and very efficient. This is the second time I’ve taken my truck to them for an oil change and tire rotation. Both times, my wait was less than an hour. They get right to the task, and they’re always so friendly and courteous.
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/06/2022 03:01 PM

Janis, thank you for the excellent review! We're so glad that your first oil change went well enough for you to come back and have an equally successful experience the 2nd time! We look forward to serving you for a 3rd time and beyond!

Employees worked with

MS
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MARK S.
Liberty Lake, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/02/2022
verified customerVerified Customer
8
Category: Service
Work was completed to my satisfaction
Work was completed to my satisfaction
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/06/2022 02:48 PM

Mark, thank you for the kind review! We hope to earn that 5th star on your next experience with us! Thank you for choosing Mike White Ford!

Employees worked with

AH
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ANNE-MARIE H.
Seattle, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2022
verified customerVerified Customer
10
Category: Service
Oil change/service
Great, friendly service
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/06/2022 02:47 PM

Anne-Marie, thank you for the great review! We're glad that your oil change went smoothly and successfully! We look forward to serving you again in the future!

Employees worked with

MH
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MELISSA H.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2022
verified customerVerified Customer
10
Category: Service
Awesome!
Thorough & informative! Very friendly & very quick with service!
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/01/2022 10:57 AM

Melissa, thank you for the awesome review! We're so glad that you had such a positive experience! We look forward to serving you again in the future!

Employees worked with

JS
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JAMES S.
Post Falls, ID
Ford F250
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/31/2022
verified customerVerified Customer
1
Category: Service
Ford truck to chevy truck
I had a real bad experience with the service department. I feel like they were blowing me smoke, lied to and taken advantage of. Feel like i wash slapped in the face by the salesman with the offer he made me. Adding it all up i went and traded my Ford Truck off for a chevy truck.
Employees worked with

EK
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ELIN K.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2022
verified customerVerified Customer
10
Category: Service
Quick and Informative!
I came in for an oil change, and they were extremely informative with the inspection. They were quick and charged me less than quoted because I didn't need a tire rotation. Thank you, Mike White Ford!
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/01/2022 11:26 AM

Elin, thank you for the 5 star review. We're always happy to save our customers whenever we can! Unnecessary services just aren't our style. Thank you for choosing Mike White Ford!

Employees worked with

Verified Customer
Sprague, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/31/2022
verified customerVerified Customer
10
Category: Service
Oil change
The service was done in a timely manner. They were efficient and friendly. I will be taking my vehicle to them again!
Haley B. from Mike White Ford of Coeur d'Alene responded on 09/01/2022 11:25 AM

Anonymous, thank you for the 5 star review! We're so glad that you had such a pleasant experience! We look forward to serving you again in the future!

Employees worked with

ST
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STEPHEN T.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2022
verified customerVerified Customer
10
Category: Service
As expected
Dropped off pickup for an oil change without an appointment. The service was completed the same day. Worked out great.
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/30/2022 02:50 PM

Stephen, thank you for the great review! We're always thrilled when we're able to take care of our customers. Thank you for choosing Mike White Ford!

Employees worked with

Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2022
verified customerVerified Customer
10
Category: Service
Routine service
Friendly, thorough, made recommendation, timely, team communication
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/29/2022 02:57 PM

Anonymous, thank you for the 5 star review! We look forward to serving you again in the future!

Employees worked with

JM
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JOHN M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2022
verified customerVerified Customer
10
Category: Service
Oil change and recalls
Quick and professional
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/29/2022 02:55 PM

John, thank you for the 5 star review! Quick and professional are two of our most favorite words when it comes to our service customers! We look forward to serving you again in the future!

Employees worked with

DN
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DAVID N.
Ormond Beach, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2022
verified customerVerified Customer
10
Category: Service
Oil change
I had "the works" service done on my F150, which took two and a half hours. A little too long. The technicians report form was a little light in detail for what was done. Most people don't read this, but I do. I am overall impressed with this shop. I bought my 2017 truck here and all departments have been courteous and helpful. Special shout out to Toni in the admin department who really helped me out getting my truck Florida registered. She went the extra mile to help me out. Good shop with good people.
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/24/2022 10:31 AM

David, thank you for the kind words. Normally we shoot for "The Works" to take less time than that, but sometimes there are other factors that take some extra time. We apologize for that. If you want any additional details on what was done, feel free to call your advisor (Ashton) and he'd be happy to go further in depth with any details. We're grateful for your kind words and will be sure to pass them along to Toni. Thank you for choosing Mike White Ford!

Employees worked with

Verified Customer
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2022
verified customerVerified Customer
9
Category: Service
Oil change
Nice people. Quality work and they don't try to sell me things I don't need. I trust them.
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/15/2022 03:19 PM

Anonymous, thank you for the kind review! We pride ourselves on doing quality work and treating customers the right way! We look forward to serving you again in the future!

Employees worked with

TH
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TERRY H.
Spokane, WA
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2022
verified customerVerified Customer
10
Category: Service
service work
always on time and good service
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/15/2022 03:09 PM

Terry, thank you for the 5 star review! On time and good service is about the highest praise that we strive for! Thank you for choosing Mike White Ford!

Employees worked with

SN
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STEPHEN N.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2022
verified customerVerified Customer
10
Category: Service
First oil change for my new Powerboost
Friendly service. I was traveling from California and was overdue for my first maintenance at 10k miles. The service crew was on time and super friendly. Mike White Ford was a great stop on my travels.
Haley B. from Mike White Ford of Coeur d'Alene responded on 08/15/2022 02:49 PM

Stephen, thank you for the 5 star review. We're so glad that we were able to be a pit-stop for your Powerboost and that you had a pleasant experience. You're always welcome to stop by on your travels! Thank you for choosing Mike White Ford!

Employees worked with

JS
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JANICE S.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2022
verified customerVerified Customer
10
Category: Service
My oil Change
The guys at the desk were great! Answered all my questions and were very helpful. And they r saving me money for my future repairs.
Haley B. from Mike White Ford of Coeur d'Alene responded on 07/29/2022 09:57 AM

Janice, thank you for the great review! We're so glad that you had such a great experience with our team for your oil change! Thank you for choosing Mike White Ford!

Employees worked with

JY
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JOHN Y.
Coeur D'Alene, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/27/2022
verified customerVerified Customer
9
Category: Service
Quich & easy !
Unless I am color blind your call for fixing "something "in the red is nowhere to be found !
Employees worked with

VM
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VICKI M.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2022
verified customerVerified Customer
10
Category: Service
Excellent Service
My truck service was fast and excellent.
Haley B. from Mike White Ford of Coeur d'Alene responded on 07/29/2022 09:42 AM

Vicki, thank you for the excellent review! We're so glad that your service experience was so pleasant. We look forward to serving you again in the future!

Employees worked with
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