AF

Ashton Fowler

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(267 reviews)
79

Verified Customer
Priest River, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2022
verified customerVerified Customer
8
Category: Service
Maintenance service
The Mike White team at CdA is always very friendly and there Service Team gets the job done in a timely manner.
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/21/2022 04:12 PM

Thank you for the fantastic review! We'll be sure to pass along your kind words to the Service team! We look forward to serving you again in the future!

Employees worked with

JH
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JOHN H.
Newport, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2022
verified customerVerified Customer
10
Category: Service
Excellent Service
Fast and efficient, no up selling of parts. We appreciate the care and effort put into maintaining our vehicle. We do need to bring the vehicle back because parts did need to be ordered but the staff rescheduled us immediately and explained fully what was going on with our vehicle (nothing serious). Thank you Mike White Ford for being a Dealership that actually cares about it's long term customers.
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/21/2022 04:10 PM

John, thank you for the kind review! Our long term customers are an incredibly important part of the Mike White Ford family! We're so glad that we were able to get everything sorted and get you safely back on the road. We look forward to serving you again in the future!

Employees worked with

AM
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ALLISON M.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2022
verified customerVerified Customer
10
Category: Service
Efficient service
Friendly and efficient
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/21/2022 04:07 PM

Allison, thank you for the 5 star review! We always strive to be friendly and efficient! Thank you for choosing Mike White Ford!

Employees worked with

RO
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RYAN O.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2022
verified customerVerified Customer
10
Category: Service
Fast and painless
Had an appointment for a routine oil change, tire rotation, etc. Was in and out of there within an hour.
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/21/2022 04:05 PM

Ryan, thank you for the kind review!  We always strive for our service visits to be fast, painless and pleasant! We look forward to serving you again in the future.

Employees worked with

LJ
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LYNDA J.
Smelterville, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2022
verified customerVerified Customer
10
Category: Service
Oil change
They were right there to help me check my car in. I waited in the comfy lounge chairs, and in no time at all, it was ready.
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/07/2022 04:02 PM

Lynda, thank you for the 5 star review! We're so glad that your oil change went quickly and that you got to spend some time in our comfy waiting area! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Spokane, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/02/2022
verified customerVerified Customer
8
Category: Service
Ashton was great to work with. Very honest and upfront
All the employees that I interacted with were very respectful and courteous. Even when I was surprised by some of the charges it was explained in a very understandable way. I will return to Mike White for future work on my vehicle.
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/06/2022 04:42 PM

Anonymous, thank you for the kind review. We're so glad that you had a positive experience with Ashton and our team! We look forward to serving you again in the future!

Employees worked with

AL
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ALLEN L.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2022
verified customerVerified Customer
10
Category: Service
Truck Service
Friendly staff and quick service.
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/06/2022 04:25 PM

Allen, thank you for the kind review! We're so glad that your truck service went so well! We look forward to serving you again in the future!

Employees worked with

BR
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BELA R.
Liberty Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2022
verified customerVerified Customer
9
Category: Service
Oil change and routine service.
Quick and painless. Great customer service!
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/06/2022 04:24 PM

Bela, thank you for the great review! We're so glad that your service experience was quick and painless! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2022
verified customerVerified Customer
10
Category: Service
Oil change
Everything went very well
Haley B. from Mike White Ford of Coeur d'Alene responded on 06/06/2022 04:14 PM

Anonymous, thank you for the 5 star review! We're so glad that everything went well during your appointment. We look forward to serving you again in the future!

Employees worked with

JL
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JASON L.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2022
verified customerVerified Customer
10
Category: Service
Preventative Maintenance
I recommend Mike White Ford of Coeur d'Alene for fast and effective service. The polite staff members are competent, and they pay attention to detail.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/23/2022 11:27 AM

Jason, thank you for the kind review! We're so glad that you had a pleasant service experience with us! We look forward to serving you again in the future!

Employees worked with

CT
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CATHY T.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2022
verified customerVerified Customer
6
Category: Service
Fast
This was the fastest oil change I've ever had! Only had time for the CDA Press crossword!
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/23/2022 10:29 AM

Cathy, thank you for the 5 star review! We always aim for pleasant surprises. We'll be sure to save the crossword for you next time! Thank you for choosing Mike White Ford!

Employees worked with

SK
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SCOTT K.
Rathdrum, ID
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/15/2022
verified customerVerified Customer
7
Category: Service
Nice facility. clean and well run.
They got the job done in a timely manner. Shorter than expected.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/23/2022 10:28 AM

Scott, thank you for the kind review! We're so glad that your experience was pleasant, from facility to time line. We look forward to serving you again in the future!

Employees worked with

PW
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PATRICK W.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2022
verified customerVerified Customer
10
Category: Service
Excellent Service Experience
My F150 had undercarriage shielding come loose and I brought it in to Mike White Ford for repair. Even without an appointment, Quick Lane Advisor Ashton Fowler was able to assist and rectify the problem. He was professional and over delivered. I am pleased to see that your leadership is able to attract, train and retain talent. Keep up the good work.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/10/2022 03:28 PM

Patrick, thank you for the excellent review. We're so glad that Ashton was able to take such great care of your vehicle! We'll be sure to pass along your kind words! Thank you for choosing Mike White Ford!

Employees worked with

SL
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SUSAN L.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2022
verified customerVerified Customer
10
Category: Service
Great service
Easy to schedule, quick and convenient oil change and tire rotation.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/09/2022 04:43 PM

Susan, thank you for the great review! We're so glad that everything was so smooth! We look forward to serving you again in the future!

Employees worked with

Verified Customer
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2022
verified customerVerified Customer
9
Category: Service
Service Dept.
Completed right on time. Professional staff.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/09/2022 04:38 PM

Anonymous, thank you for the 5 star review! On time and professional are two of our biggest goals! We look forward to serving you again in the future.

Employees worked with

JA
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JANICE A.
Princeton, ID
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/07/2022
verified customerVerified Customer
9
Category: Service
Disappointed with lack of knowledge and communication
I was told from the gal who scheduled my oil change that there might be a person who could look at the Freon levels in my newly purchased vehicle. However, then I got there, there the technician told me that is not true. He said they would have to have the vehicle a whole day to be able to diagnose and fix.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/09/2022 04:37 PM

Janice, thank you for bringing this to our attention. We apologize for the miscommunication and will be bringing this up with our team so that we can learn from it. We hope to have the opportunity to serve you again and show you what we can truly do. 

Employees worked with

NW
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NEAL W.
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2022
verified customerVerified Customer
10
Category: Service
It was great and enjoyable .
The experience was great, great staff.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/09/2022 04:34 PM

Neal, thank you for the great review! We're so glad that you had such a pleasant experience. We look forward to serving you again in the future.

Employees worked with

Verified Customer
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2022
verified customerVerified Customer
10
Category: Service
The service department
They always keep you updated are polite. They are usally done in the time frame they give you.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/09/2022 04:33 PM

Anonymous, thank you for the kind review! We're so glad that you've had such pleasant experiences with our team. We look forward to serving you again in the future.

Employees worked with

RC
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ROBERT C.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2022
verified customerVerified Customer
10
Category: Service
Fast quality service
Connor and Brent really took great care of me. Over delivered even on what they had promised to me. Great job.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/09/2022 04:32 PM

Robert, thank you for the great review! We're so glad that Connor and Brent took such excellent care of you! Thank you for choosing Mike White Ford! 

Employees worked with

Verified Customer
Liberty Lake, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/05/2022
verified customerVerified Customer
9
Category: Service
GOOD 1st EXPERIENCE - ROUTINE MAINTENANCE
Scheduling was easy, on line, with no waiting for call to be answered and then transferred, etc. etc. On the day of appointment, I arrived 15 minutes early and the staff was ready with necessary work order & answered any questions. The work was done on time — both efficient & effective. Thanks to the service team for sure ... we’ll be back!!
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/06/2022 10:08 AM

Anonymous, thank you for the kind review. We're so glad that your experience was smooth from schedule to pick up. We hope to earn that extra star when we have the chance to serve you again! Thank you for choosing Mike White Ford!

Employees worked with
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