AF

Ashton Fowler

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(267 reviews)
79

Verified Customer
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2023
verified customer Verified Customer
10
Category: Service
Oil Change
Mike White Ford was quick and efficient for my oil change. I even got to visit with "Curly" who sold me my 2020 Edge originally in 1999.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/23/2023 09:12 AM

Anonymous, thank you for the 5 star review! We're so glad that you had such a pleasant experience and that you even got to visit with Curly for a bit! We look forward to serving you again in the future!

Employees worked with

PK
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PAMELA K.
Saint Maries, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2023
verified customer Verified Customer
10
Category: Service
Great service all the way around. Accommodating!
They all work in a professional and friendly manner..
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/23/2023 09:06 AM

Pamela, thank you for the great review! We love hearing that our team is conducting ourselves in a professional and friendly manner. That's always our goal! Thank you for choosing Mike White Ford!

Employees worked with

PW
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PATRICK W.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2023
verified customer Verified Customer
10
Category: Service
Flawless Service Experience
Kudos to your service team. I brought my son in to service his (new to him) 2012 Ford Escape we purchased from your dealership. Your advisor was meticulously in explaining the service that was performed and the follow-up for a small leak that was discovered. Good job on being professional, courteous and informative.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/23/2023 09:05 AM

Patrick, thank you for the flawless review! It was truly our pleasure to help serve your son and his Escape! Thank you for trusting our team and continuing to be part of the Mike White Ford family!

Employees worked with

AC
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AARON C.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2023
verified customer Verified Customer
10
Category: Service
Great service!
My service appointment was on time, easy, and fast! Thanks!
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/23/2023 08:33 AM

Aaron, thank you for the great review! "On time, easy, and fast" is how we always want our service appointments to be described. Thank you for choosing Mike White Ford!

Employees worked with

RB
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RICHARD B.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2023
verified customer Verified Customer
10
Category: Service
Vehicle service
I purchased my truck at Mike White, at the time it was Parker Ford. I have continued my patronage by having Mike White Ford service my vehicle. The service department team at Mike Whites are always courteous and professional. They give me a time estimate to have tge work complete and have always met or exceeded that time frame. Tgat has not been my experience at other dealerships.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/23/2023 08:27 AM

Richard, thank you for the kind review. We are so grateful that you choose to keep returning to Mike White Ford and you've had multiple positive experiences with our team. Your words mean a lot to us! Thank you for giving us the opportunity to serve you!

Employees worked with

CS
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CODY S.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2023
verified customer Verified Customer
10
Category: Service
Quick service
Showed up for a scheduled oil
change early and Ashton got me right in and I was able to get in and out faster than anticipated. He also gave some excellent advice on my halogen lights that was very valuable info.

Also, AJ, my regular service advisor I’ve worked with a lot (always been great), went out of his way to give a friendly hello and check in to see how everything was going. Appreciate being recognized and treated like a valued customer!
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/19/2023 03:09 PM

Cody, thank you for the 5 star review! We're always happy when we can exceed expectations and provide a friendly experience! We look forward to serving you again in the future.

Employees worked with

VS
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VERN S.
Plummer, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2023
verified customer Verified Customer
10
Category: Service
Great experience with everyone there!
Each one was very thorough in explaining from start to finish.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/19/2023 03:08 PM

Vern, thank you for the great review! We're proud of our team and glad that you had a great experience with them. Thank you for choosing Mike White Ford!

Employees worked with

Verified Customer
Rathdrum, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2023
verified customer Verified Customer
10
Category: Service
Very good service.
Everything went great and my truck was done on time as promised. They also help with a tire quote and gave me a great price on some new tires.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/18/2023 04:28 PM

Anonymous, thank you for the great review! We're so glad that we were able to take care of your needs and give you a tire quote as well. Thank you for choosing Mike White Ford!

Employees worked with

KB
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KEN B.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2023
verified customer Verified Customer
10
Category: Service
Routine Service Appointment
Mike White Ford made it all quick and easy. Appreciated the friendly professional atmosphere.
Haley B. from Mike White Ford of Coeur d'Alene responded on 01/03/2023 10:59 AM

Ken, thank you for the 5 star review! We're so glad that your service appointment was friendly and professional. Thank you for choosing Mike White Ford!

Employees worked with

DW
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DONALD W.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2022
verified customer Verified Customer
10
Category: Service
Fast service
Fast service and clean place
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/21/2022 02:52 PM

Donald, thank you for the 5 star review! Fast and clean are two important things for every service department! Thank you for choosing Mike White Ford!

Employees worked with

MH
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MAUREEN H.
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2022
verified customer Verified Customer
10
Category: Service
Best ford dealership in the pnw
Hands down best customer service for ford dealership in the PNW ! I won’t take my fords 3 min down the street to the closest dealership instead I drive 45 to use Mike White because they are that much better !
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/20/2022 03:28 PM

Maureen, thank you for the fantastic review. We really appreciate you driving out to us! We promise to keep improving to make the drive worthwhile! Thank you for choosing Mike White Ford.

Employees worked with

Verified Customer
Blanchard, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2022
verified customer Verified Customer
9
Category: Service
Oil change new tire estimate
Friendly courteous professsional
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/16/2022 03:18 PM

Anonymous, thank you for the positive review! We're so glad that we could make your oil change smooth and pleasant. Thank you for choosing Mike White Ford!

Employees worked with

RG
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RICHARD G.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2022
verified customer Verified Customer
10
Category: Service
oil change/tire rotation
excellent service, friendly, professional
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/09/2022 03:58 PM

Richard, thank you for the excellent review! We'll pass along your kind words to our team. Thank you for choosing Mike White Ford!

Employees worked with

CN
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CHRIS N.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2022
verified customer Verified Customer
10
Category: Service
Fast Efficient service
I get factory trained technicians to work on my truck and yet they are less expensive than the local quick lube places. However, the coffee could be better.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/09/2022 04:01 PM

Chris, thank you for the feedback! We are always looking to improve. If you could reply to this email and let us know what sort of coffee you'd prefer (stronger, weaker, different blend, etc) we'd like to know! Thank you for choosing Mike White Ford!

Employees worked with

Verified Customer
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2022
verified customer Verified Customer
10
Category: Service
Great service
Customer service outstanding
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 09:55 AM

Anonymous, thank you for the outstanding review! We will share your kind words with our team. 

Employees worked with

BM
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BILL M.
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2022
verified customer Verified Customer
10
Category: Service
Great, quick service.
Great service and customer assistance. I never used to think the dealer was the way to go but it is!
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:01 AM

Bill, thank you for the 5 star review! We are proud that we were able to show you just how easy and pleasant service can be at the dealer level. 

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2022
verified customer Verified Customer
10
Category: Service
Oil change
Excellent communication and expedient service.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:02 AM

Anonymous, thank you for the excellent review! We're grateful that you chose Mike White Ford. 

Employees worked with

CC
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CODY C.
Hayden, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2022
verified customer Verified Customer
10
Category: Service
Feeling the Love from Mike White Ford!
It’s always a pleasure getting my Ford F350 serviced at Mike White Ford. They are always so professional and courteous. They also do what they say they’re going to do and deliver my truck on time. The service department is also very friendly and listens to what I have to say. I truly appreciate that. Thank you, Mike White Ford!
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:14 AM

Cody, thank you for the phenomenal review! We're so glad that you've had such positive experiences with our team and will pass along your glowing words!

Employees worked with

MA
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MICHAEL A.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2022
verified customer Verified Customer
10
Category: Service
Oil change
Prompt, professional, service. Didn't try to sell me any unnecessary products or services, just changed the oil, gave me a quick status report and I was on my way.
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:14 AM

Michael, thank you for the 5 star review! We're grateful that you chose Mike White Ford!

Employees worked with

MS
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MARTIN S.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/29/2022
verified customer Verified Customer
10
Category: Service
prompt service
Tire replacement was very prompt, like the next day. I had a ruined tire and was driving on a spare. Also worked the oil change and checkup in the same visit. Very courteous service
Haley B. from Mike White Ford of Coeur d'Alene responded on 12/14/2022 10:04 AM

Martin, thank you for the 5 star review. We're so glad that we were able to take care of your tire and oil change easily and in the same visit. Thank you for choosing Mike White Ford!

Employees worked with
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