BP

Brent Parker

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(346 reviews)
76

Verified Customer
Boise, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2023
verified customerVerified Customer
9
Category: Service
Truck oil change
efficicient & helpful, very happy
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/07/2023 12:30 PM

Thank you for the great review! We strive to ensure our customers have the best experience possible and it's very gratifying to hear that we achieved that. We look forward to continuing to offer our services to you.

Employees worked with

DW
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DONALD W.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2023
verified customerVerified Customer
10
Category: Service
Great
Nice people and extra clean. A+A+A+
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/06/2023 12:50 PM

Thank you, Donald, for taking the time to share your positive experience with us! We take pride in providing an exceptional customer experience and we're so glad that you had a pleasant visit. We hope to serve you again soon!

Employees worked with

JB
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JASON B.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2023
verified customerVerified Customer
10
Category: Service
Always easy
I’m always impressed whenever I’m here for service of any kind. They often recognize me although they see a lot of people and vehicles. They never push me towards junk I don’t need. Could not be happier with the service we have received here over the years on our vehicles.
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/06/2023 12:49 PM

Thank you, Jason! We value your loyalty and it brings us joy to know that you've had a great experience with us. Our team works hard to ensure that we provide top-notch service and that your vehicle works at its best. We look forward to continuing to provide you with excellent service!

Employees worked with

WR
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WENDY R.
Coeur D Alene, ID
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2023
verified customerVerified Customer
9
Category: Service
Great service -
Was very happy with service - as usual
Gracie W. from Mike White Ford of Coeur d'Alene responded on 06/01/2023 01:39 PM

Thank you so much for your loyalty, Wendy! We at Mike White Ford of Coeur d'Alene really appreciate it and strive to provide our customers with the highest level of service. We're glad we could meet your expectations once again.

Employees worked with

Verified Customer
Spokane, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2023
verified customerVerified Customer
10
Category: Service
Oil change.
I received an oil change and they were quick and easy to work with.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/31/2023 10:55 AM

Thank you for taking the time to write a review for us! We're glad to hear that your oil change was quick and easy. We strive to give our customers the best experience possible, so it's great to hear that we met your expectations.

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2023
verified customerVerified Customer
10
Category: Service
Oil change
Very hassle free and convenient.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/25/2023 08:24 AM

We are so pleased to hear that your experience was hassle free and convenient! We strive to provide the best service to our customers and it is very rewarding to hear that we exceeded your expectations. Thank you for choosing Mike White Ford of Coeur d'Alene!

Employees worked with

CR
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COLLEEN R.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2023
verified customerVerified Customer
10
Category: Service
Professional
Always greeted with a smile and a professional manner 👍
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/22/2023 03:29 PM

Thank you for taking the time to share your experience at Mike White Ford of Coeur d'Alene. We appreciate your positive feedback and are glad to hear you were greeted with a smile and professional manner. Our team strives to provide a pleasant and helpful environment for our customers. We look forward to continuing to serve you.

Employees worked with

DD
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DAVID D.
Spirit Lake, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2023
verified customerVerified Customer
10
Category: Service
Quick, comprehensive and polite.
Waited for the truck to be serviced. The facilities were excellent (coffee, water, etc.). Seating was above par.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/15/2023 04:19 PM

Thank you for your kind review, David! We are so glad to hear that you enjoyed your experience with us. We strive to provide the best service and facilities for our customers, and we are glad that you felt comfortable while you waited.

Employees worked with

ME
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MAYTE E.
Hayden, ID
Ford E450
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2023
verified customerVerified Customer
10
Category: Service
Pleasant and professional
Pleasant and professional Service Dept crew. They were quick, thorough, and ended being cheaper than originally quoted. A very nice experience.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/15/2023 04:18 PM

Thank you for your kind review, Mayte! We are so pleased to hear that you had a pleasant and professional experience with our Service Department. We strive to provide our customers with the best service possible, and it's great to hear that we exceeded your expectations. We appreciate your business and look forward to serving you again in the future.

Employees worked with

JT
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JEFFERY T.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
verified customerVerified Customer
10
Category: Service
Oil change
As usual, the service was top notch. The job was done in less time than was estimated.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/12/2023 08:09 AM

Thank you for your continued loyalty, Jeffery! We are so pleased to hear that the service was top notch and that the job was completed in less time than estimated. We strive to provide the best service possible and are glad that we could exceed your expectations.

Employees worked with

WF
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WARREN F.
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2023
verified customerVerified Customer
9
Category: Service
Ranger Pickup
Well done and quick
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/08/2023 11:51 AM

Thank you for your kind review, Warren! We are so pleased to hear that your experience with us was well done and quick. We strive to provide the best customer service and we are glad that we could meet your expectations. We look forward to seeing you again soon!

Employees worked with

JH
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JOSEPH H.
Colville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2023
verified customerVerified Customer
10
Category: Service
Excellent service
As It has been for the last 3+ years, service has been fast ,efficient and through. Service personnel are always polite and keep you informed of any additional items that may need to be serviced and the time and cost for these services. Great dealership.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/08/2023 11:53 AM

Thank you for your continued loyalty and support, Joseph! We are so pleased to hear that our service has been fast, efficient, and thorough. We strive to provide the best customer service and are glad that our service personnel have been polite and kept you informed. We appreciate your business!

Employees worked with

Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2023
verified customerVerified Customer
10
Category: Service
Excellent service .
Everyone was very professional and polite. They answered all my questions and provided helpful information.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/08/2023 11:53 AM

Thank you for your kind review! We are so pleased to hear that our team was professional and polite, and that they were able to answer all your questions. We strive to provide the best customer service and we are glad that we could meet your expectations.

Employees worked with

Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/04/2023
verified customerVerified Customer
10
Category: Service
Excellent
My service contacts were polite and personable.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/15/2023 04:17 PM

Thank you for your kind review! We are so pleased to hear that your service contacts were polite and personable. We strive to provide the best customer service possible and are glad that we could meet your expectations. We look forward to seeing you again soon!

Employees worked with

RR
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RICHARD R.
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2023
verified customerVerified Customer
8
Category: Service
Fast service
Took me in without appointment as battery went dead. Out in an hour.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/02/2023 04:12 PM

Thank you, Richard, for taking the time to share your experience with us. We are so glad to hear that we were able to get you back on the road quickly. We strive to provide excellent customer service and it's great to know that we achieved that for you. We appreciate your business and hope to see you again soon.

Employees worked with

RB
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RONALD B.
Oakesdale, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/28/2023
verified customerVerified Customer
10
Category: Service
Long but good
Longer than normal wait which isn’t normal there. They were pretty busy. Understandable for sure. Love going there, Gr8 people and Gr8 service.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/01/2023 11:28 AM

Thank you for your review, Ronald. We appreciate your business and are glad to hear that you enjoy coming to Mike White Ford of Coeur d'Alene. We apologize for the longer than normal wait time and understand that it can be inconvenient. We strive to provide the best service possible and will continue to work hard to ensure that our customers have a great experience. Thank you again for your feedback.

Employees worked with

Verified Customer
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2023
verified customerVerified Customer
10
Category: Service
great
was treated very well
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/01/2023 11:28 AM

Thank you for your kind words! We are so glad to hear that you had a great experience with us. We strive to provide excellent customer service and we are glad that we could meet your expectations. We appreciate your business and hope to see you again soon.

Employees worked with

Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2023
verified customerVerified Customer
10
Category: Service
quick , courteous , professional
This is why I keep coming back to Mike White Ford, these guys greet you with a smile, ask all the right questions and get the service complete in the time they quoted me.
Haley B. from Mike White Ford of Coeur d'Alene responded on 05/01/2023 11:28 AM

Thank you for your kind words! We are so glad to hear that you keep coming back to us for your service needs. We strive to provide excellent customer service and are glad that we were able to meet your expectations. We appreciate your business and look forward to seeing you again soon.

Employees worked with

EB
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ERIN B.
Coeur D Alene, ID
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/25/2023
verified customerVerified Customer
0
Category: Service
Forgotten customer
I scheduled an appt for a tire rotation. Dropped my car off on time with Brent. I was told it would take approx an hour to an hour and fifteen minutes to complete, maybe done earlier since it was just getting the tires rotated. I told him I would wait in the lobby. After waiting an hour, I checked in to make sure I heard him correctly on the wait time. And he reassured me that I heard him correctly. He checked for my paperwork, had someone call to see if my car was getting worked on, but my car was just sitting there for that entire hour, like myself, and my paperwork was misplaced. My tires never got rotated, this was a complete waste of my time. This was not my first issue with the service department regarding my tires. I definitely won’t be back unless it’s for something covered under the tire warranty.
Employees worked with

Verified Customer
Coeur D'Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2023
verified customerVerified Customer
10
Category: Service
Great service
Clean facilities. Friendly professional staff.
Haley B. from Mike White Ford of Coeur d'Alene responded on 04/24/2023 04:29 PM

Thank you for your kind words! We are so pleased to hear that you had a great experience with us. We strive to provide excellent customer service and a clean environment for our customers. We appreciate your business and look forward to seeing you again soon.

Employees worked with
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