Business Solutions
SureCritic / Hyundai Dealer / Withnell Hyundai / DELVIN HUMBYRD
avatar

DELVIN HUMBYRD

Withnell Hyundai
"We have the BEST client base ANYWHERE."
Dealing with the exceptional clients, and my awesome coworkers, checking out vehicles all day rarely feel like I am working. I love doing what I do, and whom I do it for.
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(38 reviews)
84

Reviews of DELVIN HUMBYRD

JB
gravatar
John B.
Sublimity, OR
2020 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
A+
A+
Recommended
Employees worked with
avatar
DELVIN HUMBYRD
SW
gravatar
Sarah W.
Salem, OR
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Love Hyundai ♥️
I purchased my Palisade almost 2 years ago-and I couldn’t be happier. They have done service on my car to add on a tow hitch and they have been awesome! Will absolutely return for services needed and next car purchase ??♥️?
Recommended
Employees worked with
avatar
DELVIN HUMBYRD
CA
gravatar
Christopher A.
Salem, OR
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
5 star dealer
If you have a Hyundai and you live in the salem area this is the place to take your car/suv
Recommended
Employees worked with
avatar
DELVIN HUMBYRD
LF
gravatar
Lewis F.
Dallas, OR
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great place, good people doing their best
I have bough many cars over the years, new and used, I have never had a better experience than I have with these folks.
Recommended
Employees worked with
avatar
DELVIN HUMBYRD
Verified Customer
Salem, OR
2020 Hyundai Kona Ev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Respectful and friendly. Patient and communicative.
Received excellent service on my leased Hyundai. There were actually two recalls of which I was not even aware and they were taken care of immediately.
Recommended
Employees worked with
avatar
DELVIN HUMBYRD
Verified Customer
Keizer, OR
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Great service! Easy to schedule!
Recommended
Employees worked with
avatar
DELVIN HUMBYRD
Verified Customer
Dallas, OR
2019 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
verified customer Verified Customer
Category: Service
Great People, good value
I have dealt with many dealerships over my 50+ years, many new cars, many used cars and I have never had such a good experience both in the service department and sales. Everyone knows what they are doing and customer service is paramount. The waiting room is comfortable and there is always fresh water for customers available. The new email / text notification system that tells you what up with your car is great, it means you do not have to wait for someone to come talk to you about your car's issues or service, it just shows up and then you respond if needed...pretty cool.
Recommended
Employees worked with
avatar
DELVIN HUMBYRD
GB
gravatar
George B.
Salem, OR
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Just to be sure that all service could be preformed plenty of time was reserved, but it took much less time,and everything was done correctly.
Recommended
Employees worked with
avatar
DELVIN HUMBYRD
AL
gravatar
Angelia L.
Salem, OR
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly staff
Great Service
Recommended
Employees worked with
avatar
DELVIN HUMBYRD
TH
gravatar
Trina H.
Gervais, OR
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Job
I am very pleased with both the sales department and the service department of this dealership.
Recommended
Employees worked with
avatar
DELVIN HUMBYRD
AR
gravatar
Andrea R.
Salem, OR
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friendly staff in a “no pressure” environment
I really appreciate being able to work remotely from the lobby while my car is being serviced. Would definitely recommend. Super quick and really friendly.
Recommended
Employees worked with
avatar
DELVIN HUMBYRD
Verified Customer
Dallas, OR
2019 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2021
verified customer Verified Customer
Category: Service
Great People, good value
I have dealt with many dealerships over my 50+ years, many new cars, many used cars and I have never had such a good experience both in the service department and sales. Everyone knows what they are doing and customer service is paramount. The waiting room is comfortable and there is always fresh water for customers available. The new email / text notification system that tells you what up with your car is great, it means you do not have to wait for someone to come talk to you about your car's issues or service, it just shows up and then you respond if needed...pretty cool.
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/01/2021
Service Type: Maintenance
Category: Service
Good people
This is the best dealership that I have ever had to work with. The sales people are very calm and do not press. The service department always has fresh water in the waiting room and are very effective at finding and solving problems.
Recommended
HEATHER H. from Withnell Hyundai responded on 07/01/2021 03:22 PM

Thank You for Agreeing to complete the ReScore

Employees worked with
avatar
DELVIN HUMBYRD
JL
gravatar
Joshua L.
Salem, OR
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Quality, fast service
I always have a good experience here. Fast quality service.
Employees worked with
avatar
DELVIN HUMBYRD
Verified Customer
Salem, OR
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
Service was completed timely and explained well by the service rep.
Employees worked with
avatar
DELVIN HUMBYRD
CA
gravatar
Christopher A.
Salem, OR
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
5 star dealer
If your looking for a car you haft to check them out best warranty on the market used and new cars
Employees worked with
avatar
DELVIN HUMBYRD
Verified Customer
Jefferson, OR
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Experience
Withnell Hyundai is exceptional
Employees worked with
avatar
DELVIN HUMBYRD
DS
gravatar
Dennis S.
Newberg, OR
2019 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/31/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
good service
I will be glad when all the construction is overwith.
HEATHER H. from Withnell Hyundai responded on 01/07/2022 11:15 AM

Dennis Thank you for your feedback!
We truly strive to provide a 5 Star service. Please call me with what we can do to improve for next time.
Heather @ Hyundai 503-375-0312

Employees worked with
avatar
DELVIN HUMBYRD
RS
gravatar
Robert S.
Salem, OR
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service department
Great service from start to finish. Friendly and knowledgeable staff.
Employees worked with
avatar
DELVIN HUMBYRD
MW
gravatar
Marlene W.
South Beach, OR
2014 Hyundai Equus
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2021
verified customer Verified Customer
10
Category: Service
Everything resolved
Have resolved the problems and everything is
Back to EXCELLENT
Employees worked with
avatar
DELVIN HUMBYRD
MW
gravatar
Marlene W.
South Beach, OR
2014 Hyundai Equus
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2021
verified customer Verified Customer
10
Category: Service
Everything resolved
Have resolved the problems and everything is
Back to EXCELLENT
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/15/2021
Service Type: Maintenance
5
Category: Service
Shocking ever had this before.
Service person came in speaking loudly Williams your car is perfect just 2 back tire’s also asked if I have used my phone I said no
Then he insisted on telling me how bad my tires were and drive like this . I told him that my gets my tires and I will call him when i get. Home.. not knowing what was on my phone
HEATHER H. from Withnell Hyundai responded on 12/15/2021 03:42 PM

Good Afternoon Marlene,
     I would really appreciaite the opportunity to ask you a couple of folllow up questions. Please call me if you have the time.
-Heather 503-375-0312

Employees worked with
avatar
DELVIN HUMBYRD
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.