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DON MCELREA

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(188 reviews)
58

Reviews of DON MCELREA

NH
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Norma H.
Bridgeton, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Prevention Service
Great service
TYLER R., Service Advisor from St. Charles Hyundai responded on 03/23/2022 03:09 PM

Thank you for the survey!

Tyler Rodriguez
Service Advisor
636-441-4481
ext. 1620
tyler.rodriguez@stcharlesauto.com
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DM
DON MCELREA
JW
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Jerry W.
Lake Saint Louis, MO
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Trustworthy Service Department
I have had my vehicle serviced here since purchased over 10 years ago. I keep coming back because of their good service.

However, because of a vehicle purchase experience there, I would never purchase a vehicle there and advise everyone I know to avoid their new car department.
Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
BF
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Bethea F.
Saint Charles, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
great
It was better than great
Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
Verified Customer
O Fallon, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Good service.
Will go back. Satisfied with service.
Employees worked with
RB
RICK BERTILLO
DM
DON MCELREA
FD
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Franklin D.
Saint Charles, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Vehicle Service
Tyler Rodriguez was my service advisor and was very helpful and provided excellent service for our Hyundai Santa Fe Sport in a very timely manner. Your service department is the only place I have our Hyundai serviced. Thanks
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DM
DON MCELREA
WP
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William P.
O'Fallon, MO
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
We've been using their serice since 2008 on our two Santa Fe's. Won't go anywhere else.
Employees worked with
RB
RICK BERTILLO
DM
DON MCELREA
Verified Customer
Fenton, MO
2021 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/21/2021
Service Type: Repair
verified customer Verified Customer
5
Category: Service
Probably my last Hyundai.
Very difficult to get a call back or answers.
Employees worked with
CL
CHRISTOPHER LIPE
DM
DON MCELREA
Verified Customer
O'Fallon, MO
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Fast responsive service
Quick responsive service once backordered part (5weeks) arrived at dealership
Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
JG
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Jeff G.
Lake Saint Louis, MO
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Scheduled Maintenance
Brought our Pallisade in for it's first 7,500 mile scheduled maintenance. Service, including car wash, took two hours as promised by service advisor when I dropped it off first thing in the morning. Best part...no surprises on the bill! Tire rotation and oil change were complimentary, coming with the purchase of our vehicle, but I didn't know if there were going to be any tack on charges for cabin air filter or other stuff. Turns out nothing else was needed and we went on our merry way with a nice freshly washed SUV.
Employees worked with
BD
BRAD DEAN
DM
DON MCELREA
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