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SureCritic / Hyundai Dealer / Taylor Hyundai / DANIELLE B SLICK
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DANIELLE B SLICK

Taylor Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(43 reviews)
71

Reviews of DANIELLE B SLICK

Verified Customer
Augusta, GA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Service
Danielle went above and beyond to help me. I would recommend her to anyone that’s getting service with Hyundai.
ROBERT S., Service Manager from Taylor Hyundai responded on 10/03/2021 03:17 AM

Thank you for the great comments and the chance to be of service to you

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
LC
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Lila C.
Aiken, SC
2015 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
GREAT service
I completed a survey about my experience on Sept. 27 when I took my Santa Fe in for service...it never appeared so I wanted to write another one. The reason I wanted to make sure the survey was posted is because the representative, Danielle Slick, was FABULOUS. I had called to ask a question several days earlier to schedule service and no one called me back. I called again - within 30 minutes, Danielle called me back, scheduled my service, was quite knowledgeable about what was required. When I came in for the appointment, she greeted me and I was out of there at the time she said. I love Taylor Hyundai!!
ROBERT S., Service Manager from Taylor Hyundai responded on 09/30/2021 09:12 AM

Thank you very much for the kind words and the wonderful review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
RW
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Ruby W.
Aiken, SC
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Wonderful experience
Wonderful people to work with. Great service. Reasonably priced. They don’t try to sell me extra services I haven’t asked for, unless they are truly needed. Relaxing waiting areas with free hot tea, coffee, cream and sweeteners, flavored creamers, hot chocolate, tv (or area with no tv), Free WiFi. Vending machines with snacks and cold beverages. I can call to schedule an appointment or I can book it online.

When they were finished, they even brought my car (and other people’s cars) back into the garage, because it was raining. It the little thingst like that that make it a perfect experience. I really miss the vacuum and car wash service, but I can’t say it’s not still a perfect experience, because I know it’s because of COVID-19.
ROBERT S., Service Manager from Taylor Hyundai responded on 09/17/2021 09:24 AM

We are very grateful for the comments and the awesome review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
WM
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Wanda M.
Evans, GA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
.
Very helpful and friendly service was great .
ROBERT S., Service Manager from Taylor Hyundai responded on 09/16/2021 02:06 PM

Thank you for the kind words and great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
VJ
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Virginia J.
Lincolnton, GA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service Department
The service and staff were so helpful and friendly willing to help in any way.
ROBERT S., Service Manager from Taylor Hyundai responded on 08/31/2021 02:44 AM

Thank you very much for the kind words and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
HH
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Harriet H.
Thomson, GA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Reviews
They are good
ROBERT S., Service Manager from Taylor Hyundai responded on 08/27/2021 03:05 AM

We appreciate the opportunity to serve you and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
Verified Customer
Augusta, GA
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Very friendly and helpful
The advisor was very friendly and made sure I was happy with my service
ROBERT S., Service Manager from Taylor Hyundai responded on 08/18/2021 05:52 AM

Thank you very much for the awesome review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
CC
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Charles C.
Augusta, GA
2021 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Always Exceptional
Ease of scheduling, ease of processing in, quickness of service, ease of picking up my car.
ROBERT S., Service Manager from Taylor Hyundai responded on 08/17/2021 06:36 AM

Thank you very much for the awesome review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
Verified Customer
Augusta, GA
2011 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2021
verified customer Verified Customer
9
Category: Service
Excellent service
Great Service and team
Employees worked with
DS
DANIELLE B SLICK
Verified Customer
Blythe, GA
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Service
Everyone goes above and beyond to ensure customer satisfaction.
Recommended
ROBERT S., Service Manager from Taylor Hyundai responded on 07/26/2021 05:48 PM

Thank you for the kind words and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
JC
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Joseph C.
North Augusta, SC
2016 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Easy to work with.
I use the online scheduling feature for service (which is great) and the Service Advisor (Danielle) took care of a Hyundai recall in addition to the normal service saving me an extra trip.
Recommended
ROBERT S., Service Manager from Taylor Hyundai responded on 07/17/2021 01:52 PM

We really appreciate the kind words along with the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
TW
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Timothy W.
Edgefield, SC
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
2016 Tuscon - Door Handle
When the door handle on our 2016 Tuscon started giving us issues, the service department at Taylor took care of it with no issues. Great job as always, thanks!
Recommended
ROBERT S., Service Manager from Taylor Hyundai responded on 07/15/2021 04:56 AM

As always thanks for being a loyal customer and giving us the opportunity to assist you

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
DS
DANIELLE B SLICK
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