DS

DANIELLE B SLICK

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(43 reviews)
71

BZ
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Beverly Z.
Aiken, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Very Good
Danielle was pleasant and professional in handling our issue.
ROBERT S., Service Manager from Taylor Hyundai responded on 04/05/2022 04:30 AM

Thank you very much for the comments and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

RP
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Roy P.
North Augusta, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great Experience at Taylor Hyundai Service!
Great service, professional and I was taken care of!
ROBERT S., Service Manager from Taylor Hyundai responded on 03/28/2022 07:22 AM

Thank you very much for the comments and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

TW
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Timothy W.
Edgefield, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Front end alignment and tire rebalance
As always a fantastic job by the service department at Taylor. Daniel and Bob are excellent! Happy repeat customer as always!
ROBERT S., Service Manager from Taylor Hyundai responded on 03/23/2022 04:33 AM

As always great to have you as a customer

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

DD
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David D.
Evans, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
verified customer Verified Customer
10
Category: Service
Excellent service as always. Customer for past twenty years !
Will most likely continue to buy from this dealer.
Employees worked with

DD
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David D.
Evans, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
verified customer Verified Customer
10
Category: Service
Excellent service as always. Customer for past twenty years !
Will most likely continue to buy from this dealer.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/21/2022
Service Type: Maintenance
10
Category: Service
Excellent service as always. Customer for past twenty years !
xxxxxxxxxxxxxxxxxxxxxx
ROBERT S., Service Manager from Taylor Hyundai responded on 03/22/2022 06:51 AM

Thank you very much for the kind comments

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

WM
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William M.
Statesboro, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Best Hyundai Dealer in SE GA
I took our 2020 Hyundai Sante Fe Ultimate in to have the wheels corrected under warranty. The clear coat had begun to peel on several wheels . I had met with Taylor’s Svc Director in a previous visit and he encouraged me to come back and said I will take care of that - no issues . Just bring the car in on Monday , we’ll provide a loaner and pick up Friday . We finally did and they look absolutely new - perfect ! Had some other maintenance work done while there . Couldn’t be more pleased . Danielle, our Service Advisor is the best ! Always working on our behalf . I feel like I’m treated like family at Taylor, not just a customer!
ROBERT S., Service Manager from Taylor Hyundai responded on 03/17/2022 09:11 AM

We are very hapyy that you are satisified. And welcome to the Taylor Hyundai Family

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

WS
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Wymond S.
Augusta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Service department….
Great working my service personal, she went out of way to help…
ROBERT S., Service Manager from Taylor Hyundai responded on 03/17/2022 09:08 AM

Thank you very much for the wonderful trview

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

CM
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Cheyenne M.
Evans, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
service
dropped my car off earlier than appt time, was serviced right away and got a return call to pick up my car pretty quickly afterwards, service member was nice and very personable!
ROBERT S., Service Manager from Taylor Hyundai responded on 03/17/2022 09:02 AM

Thank you very much for the comments and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

DW
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Donald W.
Augusta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service and expertise at a fair price
I bought a Palisade from Taylor Hyundai 3 years ago. Not only is this the best vehicle I have ever owned the service at Taylor could not be better.
ROBERT S., Service Manager from Taylor Hyundai responded on 03/17/2022 09:00 AM

Thank you very much for the kind comments and the wonderful review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

TS
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Terry S.
North Augusta, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Feedback from service
Everything was done well and in a timely manner. Danielle was my service advisor and she was great. She even helped Mt sister fix her Bluetooth. I always have had a good experience when I come in.
ROBERT S., Service Manager from Taylor Hyundai responded on 03/05/2022 06:38 AM

Thank you very much for the kind words and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

Verified Customer
Augusta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
summary
on time
ROBERT S., Service Manager from Taylor Hyundai responded on 03/01/2022 04:32 AM

We appreciate the awesome review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

MB
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Mary B.
Augusta, GA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/19/2022
Service Type: Maintenance
verified customer Verified Customer
5
Category: Service
Should’ve gone to Autozone
No one returned my call to schedule an appointment so I
I showed up to drop off(Thursday) and didn’t hear from them until Monday and was told that it’ll be done at 430-5 but they’d call. They didn’t call so I showed up and first thing they asked was if I received a call. There responsiveness is not what I expected or was used to. The dealership I bought it from would drop everything and kill me with kindness. Looks like I’ll find another dealership for maintenance. They are getting a 5 because the battery was installed correctly but cost $225. Sad to think that Autozone would’ve been a better choice.
ROBERT S., Service Manager from Taylor Hyundai responded on 02/22/2022 02:10 PM

Thank you for discussing this visit with Danielle

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

GP
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Gary P.
Grovetown, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great Service
Excellent service. Caring professional staff. Didn’t waste time and kept me Indy.
ROBERT S., Service Manager from Taylor Hyundai responded on 02/16/2022 04:17 AM

Thank you for the awesome comments and review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

SF
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Susan F.
North Augusta, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
My experience
Service personnel was very efficient and friendly
ROBERT S., Service Manager from Taylor Hyundai responded on 02/10/2022 03:37 PM

 Thank you very much for the kind comments and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

SC
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Stephen C.
Augusta, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2022
verified customer Verified Customer
10
Category: Service
Danielle did great!
Danielle did great!
Employees worked with

Verified Customer
Augusta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent service
The service advisor is very helpful in making sure my car is serviced and completed on time.
ROBERT S., Service Manager from Taylor Hyundai responded on 02/02/2022 04:29 AM

Thank you very much for the kind comments and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

SG
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Stephen G.
Statesboro, GA
2019 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent help and service
Drove 2 hours to come back for repair work and recall work. I had moved away after my original car purchase . I waited in the customer service lounge for a number of hours. Fresh gourmet coffee and a good tv while I did my computer work. They did what they said they would do. It was a pleasure.
ROBERT S., Service Manager from Taylor Hyundai responded on 01/22/2022 05:46 AM

Thank you very much for the kind words and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

SC
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Stephen C.
Augusta, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2022
verified customer Verified Customer
10
Category: Service
Danielle did great!
Danielle did great!

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/21/2022
Service Type: Repair
8
Category: Service
1
1
ROBERT S., Service Manager from Taylor Hyundai responded on 01/21/2022 06:34 AM

Thank you very much for your input

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

AN
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Alice N.
Augusta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great! Staff very professional.
Great staff,very professional. Excellent experience!
ROBERT S., Service Manager from Taylor Hyundai responded on 01/19/2022 01:13 PM

Thank you very much for the wonderful review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

MR
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Michael R.
North Augusta, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Awesome
Outstanding service
ROBERT S., Service Manager from Taylor Hyundai responded on 01/15/2022 03:45 AM

Thank you very much for the awesome comments and review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
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