JJ

JAYANT JUSSAL

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(299 reviews)
81

ML
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Mark L.
Temple City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Professional and honest people
For a recent factory scheduled maintenance, they recommended an alignment check. At first, I didn’t think it’s needed. But they explained to me professionally. So I ordered the service. It turned out that my car’s alignment was off a lot. And the car drive much smoothly after the service.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/22/2021 11:45 AM

Thank you so much for the great review.
We also appreciate the 5 stars!
Your kind words are much appreciated. We all enjoyed reading your comments.^^
We are looking forward to seeing you again soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with

JK
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Jisun K.
Lakewood, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2021
verified customer Verified Customer
Category: Service
Very good service
The staff and the service I received was great here!
Recommended
Employees worked with

KW
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Kelley W.
Rowland Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service team!
I've had my car serviced at PH Hyundai a few times and the service has never been anything less than exceptional. Everyone is professional and, more importantly, they're nice.
Recommended
Employees worked with

JK
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James K.
Rowland Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service
Friendly staff
Recommended
Employees worked with

JG
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James G.
West Covina, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Another great experience at Puente Hills Hyundia. Very friendly and helpful staff.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 02/04/2021 10:51 AM

Thank you so much for the great review.
We also appreciate the 5 stars!
Your kind words are much appreciated. We all enjoyed reading your comments.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with

Verified Customer
El Monte, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service experience
The only thing I had to comment in was the External Car wash, job done was messy, I had to wipe off the dirts myself as is still dripping water with dust when car is ready.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 01/14/2021 04:23 PM

Thank you for filling out the survey.  We will try harder next time to get 5 stars from you.

Please stop by when you have a chance.  We will wash your car again.  Of course no dripping this time.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com

Verified Customer
Pomona, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/05/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Nice Staff
Staff are always nice and explain things.
Recommended
Employees worked with

Verified Customer
Upland, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2020
verified customer Verified Customer
Category: Service
Good people here
Always welcoming
Recommended
Employees worked with

SY
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Sonia Y.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
N/A
N/A
Recommended
Employees worked with

Verified Customer
Temple City, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Services
Staff was very professional and polite.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 10/21/2020 12:01 PM

Thank you for the 5 stars.
Your kind words are much appreciated.
We love positive feedback from our customers.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with

Verified Customer
Whittier, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
verified customer Verified Customer
Category: Service
Service Customer
Jesus, who first inspects the outside of my vehicle, is always kind and courteous.
Recommended
Employees worked with

RS
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Rukmuddin S.
Placentia, CA
2019 Hyundai Ioniq Plugin Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good people and well priced service.
The service team was able to get my oil change done quickly and washed the car before returning it to me. The WiFi is not great to get work done but the service itself was very good
Recommended
Employees worked with

EM
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Evelyn M.
Montebello, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
EXCEPTIONAL SERVICE ALWAYS
Been bringing my vehicles here when i didn't even purchase from dealership, they have always took care of my cars. The service team no matter who i get, have always put my best interest first ,been communicative and honest. So that made me purchase my new car several months ago from here. And couldn't be happier, had my fiedt oil change and several issues on my new car fixed and all was perfectly taken care of.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 09/16/2020 12:11 PM

Thank you so much for the great review.
We also appreciate the 5 stars!
Your kind words are much appreciated. We all enjoyed reading your comments.^^
When our customers leave here happy, that makes us happy.
Thanks again for taking your time and fill out the survey.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with

JG
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James G.
West Covina, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service is good
Other than waiting longer then expected no other issues. Good place to have car serviced.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 09/16/2020 10:26 AM

Thank you for filling out the survey.  We will try harder next time to get 5 stars from you.^^

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with

ME
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Mark E.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service appointment!
I made a quick appointment for an oil change same day and it was a breeze. Felt safe with social distancing and masks in the dealership to wait. They did a great job on everything.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 09/08/2020 11:18 AM

Thank you so much for the great review.
We also appreciate the 5 stars!
Your kind words are much appreciated. We all enjoyed reading your comments.^^
We are looking forward to seeing you again soon.

Sean Kim
Service Director
626-581-5353
seank@phhyundai.com
Employees worked with

Verified Customer
Diamond Bar, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
this is truly professional ! ! !
Service people are not only prompt but also friendly -
even those who just want to say Hi and greet you.
Recommended
Employees worked with

CW
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Cathy W.
Diamond Bar, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
maintain service
Employees are nice
Recommended
Employees worked with

HA
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Hector A.
Pomona, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai car
very professional
Recommended
Employees worked with

Verified Customer
West Covina, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
❤️
Excellent service!
Recommended

NO
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Newton O.
San Gabriel, CA
2017 Hyundai Sonata Plugin Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service department
Great experience. Estimated time that the work would be completed was accurate. The service personnel was pleasant and detailed.
Recommended
Employees worked with
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