Verified Customer
Thank you for your feedback. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit. I have attempted to give you a call, please give me a call back at your earliest convenience or you may also send me an email to acoleman@pohanka.com. I would like to speak more with you about your concerns and hope to leave you satisfied.
If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.
Verified Customer
Thank you for your feedback. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit. I have attempted to give you a call, please give me a call back at your earliest convenience or you may also send me an email to acoleman@pohanka.com. I would like to speak more with you about your concerns and hope to leave you satisfied.
If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.Thank you for providing your feedback we will address those concerns with the appropriate department, unfortunelty this survey is for your Service Advisor Sean who took care of you. We will try our best to give you the kind of service that you deserve. We are happy to hear that your service advisor took great care of you while you were here. Please take the time to rescore this survey on how you felt the dealership appropriately took care of your concerns. Thank you again!
If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.
Verified Customer
Verified Customer
Thank you for your feedback. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit. I have attempted to give you a call, please give me a call back at your earliest convenience or you may also send me an email to acoleman@pohanka.com. I would like to speak more with you about your concerns and hope to leave you satisfied.
If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.Thank you for your feedback. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit. I have attempted to give you a call, please give me a call back at your earliest convenience or you may also send me an email to acoleman@pohanka.com. I would like to speak more with you about your concerns and hope to leave you satisfied.
Thank you for taking the time to speak with us here at Pohanka Hyundai and expressing your concerns. . I apologize for the miscommunication and we will try our best to give you the kind of service that you deserve. We are happy to hear that your service advisor took great care of you while you were here. Please take the time to rescore this survey on how you felt the dealership appropriately took care of your concerns. Thank you again!
If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.
Verified Customer
Thank you for your feedback. We here at Hyundai appreciate you sharing your thoughts and concerns; we will reevaluate our approach and intend to leave you with your best experience on your next visit.
If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.
Verified Customer
It was a pleasure speaking with you, I hope from our conversation, you feel better about our business and have a better understanding of the process. As I said we want to retain each and every five star guest that comes into our building. I hope you had a great day and I look forward to seeing you again soon.
If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.
Verified Customer
Thank you for taking the time to speak with us here at Pohanka Hyundai and expressing your concerns. I apologize for the miscommunication and we will try our best to give you the kind of service that you deserve. We are listening and will actively use your comments and feedback to better ourselves and our customer service. Please take the time to rescore this survey on how you felt the dealership appropriately took care of your concerns. Thank you again
Hello Mr. Sherman,
My name is Miguel Duran I am the service manager here at Pohanka Hyundai, I want to apologize for the situation that has occurred and if you would give me the opportunity to invite you back to our dealership and allow me to address your concern and make you whole again.
Verified Customer
Thank you for taking the time to speak with us here at Pohanka Hyundai and expressing your concerns. I apologize for the miscommunication and we will try our best to give you the kind of service that you deserve. We are happy to hear that your service advisor took great care of you while you were here. Please take the time to rescore this survey on how you felt the dealership management appropriately took care of your concerns. Thank you again!
If for any reason you feel as though the customer service you received was unsatisfactory, please reach out to me directly and I will be more than happy to assist in resolving the issue.