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Kevin F

My goal is to help our clients achieve the highest quality repair while maintaining the integrity that they all deserve.
Overall Rating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(23 reviews)
91

MB
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Matthew B.
Pleasant Valley, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2024
verified customerVerified Customer
10
If you want excellent, honest, expert work De Hatt is your place!
There are not too many places to go for RV service, but Del Hatt is the best! The changed my oil and filter and gave me a New York State inspection. They lubed everything and checked my whole chassis for me, including the air pressure in my tires. Corrine and Kevin were great to work with. They know their stuff they do things right the first time and they are excellent mechanics, professional, knowledgeable, and efficient. I recommend Del Hatt to anybody who has a motor vehicle or an RV. They do a great job and are reliable.!!
Employees worked with

RB
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Richard B.
Staatsburg, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2024
verified customerVerified Customer
10
Professional technicians
Hard to get old time service with skilled mechanics. These big franchises are very hit and miss. Lately I have even had problems with dealerships. At Del Hatt’s you can rest assured you’re getting high quality service on a consistent basis. Highly recommended
Kevin F. from Del Hatt Automotive responded on 04/29/2024 05:42 AM

Thank you for sharing your experience, Richard. We're thrilled to hear that our old-school approach to service and our skilled mechanics have made a positive impression. We take great pride in delivering high-quality, consistent service, and we're delighted that you've found value in our work. Your recommendation means a lot to us. We look forward to being of service in the future.

Employees worked with

AD
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Alan D.
Poughkeepsie, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2024
verified customerVerified Customer
10
Great service.
Have been going to Del Hatt for years and always pleased with the service. Kevin and the mechanics are great. Car inspected and give detailed explanation of what is needed and what can wait. This time needed driveshaft. Due to expense went for used part. They did not like first one that came in and ordered another one. Find them very honest. Courtney is also awesome. Communicates with you the whole time car is in the shop. Highly recommend.
Kevin F. from Del Hatt Automotive responded on 04/16/2024 10:23 AM

We're thrilled to have been your go-to auto shop for years, and we're delighted to hear that our Team have consistently provided you with great service. We always aim to be honest and transparent with our customers, so it's great to hear that you've found us to be just that. It's also fantastic to hear that Courtney has been awesome in keeping you informed throughout the process. Thank you for your high recommendation – we truly appreciate your support!

Employees worked with

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Verified Customer
Fishkill, NY
Chevrolet LCF 4500HD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2024
verified customerVerified Customer
10
Del Hatt comes through again
Del Hatt was able to find the parts for one of our service trucks that other shops said were not available, on backorder. Even the dealer! They got the parts, installed them and got the truck back on the road serving our customers again! Job well done as always!!
Kevin F. from Del Hatt Automotive responded on 04/16/2024 08:36 AM

We're thrilled to hear that Courtney could source those hard-to-find parts and get your service truck back on the road for your customers! Thank you for sharing your experience, and we look forward to serving you again in the future. ;)

Employees worked with

Verified Customer
Millbrook, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2024
verified customerVerified Customer
10
Fantastic service
Came in for an inspection. Mentioned to Kevin a order in the vehicle. Technician found a soiled eaten cabin filter and replaced it.
Kevin F. from Del Hatt Automotive responded on 04/05/2024 07:51 AM

We're glad to hear that our technician was able to identify the odor and resolve the issue with your cabin filter during your inspection. We take pride in providing thorough and detailed service to ensure your vehicle is in top condition. Thank you for choosing Del Hatt Automotive for your automotive needs!

Employees worked with

GC
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Gerry C.
Chevrolet Chevy II
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2024
verified customerVerified Customer
10
excellent
Very professional ,made my old car steer like new. Thank you
Kevin F. from Del Hatt Automotive responded on 04/01/2024 06:40 AM

Thank you Gerry, for trusting us with your pride and joy. We appreciate you

Employees worked with

KR
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Kevin R.
Stanfordville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2024
verified customerVerified Customer
10
NYS inspection, rotation, balance.
I was able to get a convenient appointment. My vehicle was given a thorough maintenance inspection. Tire rotation and re-balancing improved the ride quality. Work was completed promptly.
Kevin F. from Del Hatt Automotive responded on 03/23/2024 08:00 AM

Kevin, thanks for taking a moment to share your experience. We appreciate the positive feedback and look forward to see you at the shop for any of your service needs! 

Employees worked with

ME
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Michael E.
Lagrangeville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2024
verified customerVerified Customer
10
Great customer service, timely repair, and always kept notified of what is going on
For over 30 years I was a regular customer at a chain automotive shop where I would have work done on my vehicles. Every time I returned for another repair I always felt as if I was there for the first time. The managers would try to sell you a repair not needed so they could show a profit and move up the corporate ladder......so not the case with Del Hatt Automotive.
Either calling or showing up in person, they know who I am and treat me as if they knew me for years (actually have been going there for years now). Both Kevin and Courtney go over the entire inspection and diagnosis and help me understand what needs to be done.
This particular time I had a check engine light that has been on for a while on my 2004 Honda CRV. They scanned the code, diagnosed the problem, and discussed the proposed repair with me. The next day I had my car back and the check engine light has not come back on since........perfect.
The really nice thing about Del Hatt is that they care, they contacted me days after I picked up my car to confirm if all is well. At that time I didn't reach 100 miles yet (usual time it takes for check engine light to reappear). I am happy to say that after 300 miles, all is good.

Thank you, Kevin and your team for treating me like a person and not a dollar sign and fixing my car the first time.
Kevin F. from Del Hatt Automotive responded on 03/20/2024 06:23 AM

Wow, Mike thanks so much for the awesome remarks. We really appreciate the fact that you see our value. Our team is committed to the best client experience and they deserve all the credit. You make all of this possible of course as one of our great clients! So glad you "made the switch" from the chain stores. Looking forward to many years ahead!

Employees worked with

DW
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Dana W.
Stanfordville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2024
verified customerVerified Customer
10
Ford 550
Kept to service date. Informed of all jobs with accurate costs. Completed work in a timely fashion.
Kevin F. from Del Hatt Automotive responded on 03/13/2024 08:26 AM

Thanks for taking the time to share your experience, Dana. We're so glad to hear that we were able to meet your expectations. Keeping our customers up to date, providing accurate cost estimates, and completing the work in a timely fashion is something our team takes seriously and i'm so happy you found that to be the case. We appreciate your feedback and look forward to serving you again.

Employees worked with

EL
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Edward L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2024
verified customerVerified Customer
8
Oil leak repair
Bought the car about a month ago from a dealer near Catskill NY. Noticed an oil leak under the car and brought it to DelHat to have it repaired. They replaced the oil sending unit and replaced some transmission lines while there. Kept me updated throughout the 3 days while the car was there. They also offered a loaner car while it was in the shop. The car came back great and inform me of other issues to keep an eye on.
Kevin F. from Del Hatt Automotive responded on 03/11/2024 01:11 PM

Hello Ed, Thank you for sharing your experience. We're glad to hear that our team helped you with the oil leak and transmission line replacement. Keeping you updated and providing a loaner car while your vehicle was in the shop is all part of our commitment to excellent customer service. It's great to know that your car came back in better shape, and we appreciate you acknowledging our proactive approach in informing you about other potential issues. We're here to help, so if you have any further concerns, don't hesitate to reach out. Best regards.

Employees worked with

NP
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Nathan P.
Tesla 3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2024
verified customerVerified Customer
10
timely work, done well
See above
Kevin F. from Del Hatt Automotive responded on 03/11/2024 01:09 PM

Thank you for taking the time to leave such a great review, Nathan! We appreciate your support and are glad to hear that you had a positive experience with us. If you have any further feedback or need our services in the future, please don't hesitate to reach out. We look forward to seening you again!

Employees worked with

JA
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Joseph A.
Poughkeepsie, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2024
verified customerVerified Customer
10
Courteous and thorough.
The staff was courteous, pricing, reasonable, extremely thorough with their inspection. Photos were taken of key components which I was able to view on their computer and was given detailed explanations on components condition. I basically learn more about my car in one hour then I have in the last four years owning it.
Kevin F. from Del Hatt Automotive responded on 03/02/2024 09:30 AM

We're thrilled to hear that you had a positive experience at our dealership, Joseph! It's fantastic to know that our staff provided excellent service, from their courtesy to their thorough inspection and detailed explanations. We're delighted that you found the pricing reasonable and that you were able to learn more about your car during your visit. If you have any further questions or need assistance in the future, feel free to reach out.

Employees worked with

LS
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Leonard S.
Poughkeepsie, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/11/2024
verified customerVerified Customer
7
Timely and thorough
Timely and thorough
Kevin F. from Del Hatt Automotive responded on 02/12/2024 10:05 AM

Thank you for your feedback! We're pleased to hear that our service was timely and thorough. We strive to provide efficient and comprehensive automotive services. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and hope to continue serving you in the future.

Employees worked with

CF
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Clarance F.
Poughkeepsie, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2024
verified customerVerified Customer
10
Oil change
Everything was good. They went over it good
Kevin F. from Del Hatt Automotive responded on 02/08/2024 12:42 PM

Thank you for your positive review! We are pleased to hear that you had a good experience with our service and that we thoroughly went over everything for you. We appreciate your feedback and look forward to serving you in the future.

Employees worked with

ZP
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Zenon P.
Pleasant Valley, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2024
verified customerVerified Customer
10
Through and reliable service
I have been going to DelHatt for my car repair needs for a few years now and
I've been very satisfied their service. Replacement parts and workmanship are high quality. Always through in explaining the problem, needed repairs and cost. They keep you updated on repair progress if the repair involves waiting for parts.
Kevin F. from Del Hatt Automotive responded on 01/28/2024 12:38 PM

Mr.P, your loyalty has not gone unnoticed over these years. We're SO happy that Courtney has kept you well informed and that our team of technicians continue to provide you with great service. We look forward to many more years servicing your automotive needs. 

Employees worked with

KD
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Keith D.
Poughkeepsie, NY
Dodge 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2024
verified customerVerified Customer
10
Top notch service, just like always!
I hit a major pothole (actually a displaced manhole cover) with my truck and it was pulling to one side afterwards. Keven manage to squeeze me in for an appointment right away and get it aligned to prevent damage to the brand new tires that I had just had put on it.
Kevin F. from Del Hatt Automotive responded on 01/28/2024 12:34 PM

Keith, thanks so much for taking a moment to share your experience. As always we appreciate your trust with us. We're glad that the alignment on your truck is back in top shape. We're happy to take care of your truck's needs. 

Employees worked with

WB
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Wayne B.
Poughkeepsie, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2024
verified customerVerified Customer
10
Excellent Experience
I was referred to Del Hatt by a friend of mine after the dealership I usually take my older model SUV to would not work on my vehicle because of the unavailability of original parts. This was my first experience with Del Hatt and I am certainly glad I took my vehicle there. They were very knowledgeable and provided me with several options to repair my vehicle as well as perform a thorough inspection of the SUV to identify other potential issues. The repairs were completed as promised in the expected timeframe and now my vehicle handles like a new one. I also love the fact that they keep you up to date during the repair process, especially when waiting for parts. Very friendly and professional staff and now I am planning to have all of my cars serviced there.
Kevin F. from Del Hatt Automotive responded on 01/28/2024 12:45 PM

Wow! Thanks so much Mr. and Mrs. B! We greatly appreciate your review! Sharing this will help others searching for the same experience get the repairs that they need. Our TEAM really does love to help people like yourselves and it shows. We look forward to servicing your other vehicles. 

Employees worked with

MT
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Michael T.
Rhinebeck, NY
Dodge 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2024
verified customerVerified Customer
10
Evaluation
Greetings,
I engaged Del Hatt to evaluate my 2014 Dodge Ram. I worked with both Kevin and Courtney. They treated me professionally and provided me with a clear picture of my vehicle issues. They provided me with options that allowed me to determine course of action that was best for me. I highly recommend Del Hatt and the people who work there.
👍😎👍
Michael
Kevin F. from Del Hatt Automotive responded on 01/26/2024 05:43 AM

Thank you for trusting us at Del Hatt to evaluate your vehicle! We are pleased to hear that our TEAM provided you with professional service and clear guidance on your vehicle issues. We appreciate your recommendation and look forward to serving you again in the future.

Employees worked with

HB
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Howard B.
Poughkeepsie, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2023
verified customerVerified Customer
10
Sophisticated Operation
Analyzed our issues. Provided detailed analysis. Solved our 2 major issues. Also found several other problems that we didn't know about so fixed them also. As far as cost I have no frame of reference but seemed fair. Kevin was very knowledgeable and spent time with me to understand each issue.
Kevin F. from Del Hatt Automotive responded on 01/02/2024 09:06 AM

Thank you for your kind review, Howard! We are so delighted to hear that we were able to provide a thorough analysis of the issues you were experiencing. We strive to provide our customers with the best service and it makes us proud to hear that our team was able to go the extra mile for you. We look forward to providing you with quality service in the future.

Employees worked with

RW
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Ray W.
Millbrook, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2023
verified customerVerified Customer
10
Friendly and knowledgeable service
Went in for an oil change and tire rotation. Service was prompt and they looked over brakes, fluids and front end components for any potential issues. All was good and we discussed the need to think of tire replacement in the near future. Staff was friendly and helpful, would recommend this group.
Kevin F. from Del Hatt Automotive responded on 12/26/2023 07:32 AM

Thank you so much for the review, Ray! We are so pleased to hear that your service experience was prompt, and our staff was friendly and helpful. It is very much appreciated that you took the time to share your experience and that you trust us to look after your vehicle's needs. We hope you'll come back to us when it's time to replace your tires in the near future.

Employees worked with

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