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SureCritic / Ford Dealer / Mike White Ford of Coeur d'Alene / Kevyn Erbe
KE

Kevyn Erbe

Service Advisor
Mike White Ford of Coeur d'Alene
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(809 reviews)
72

Reviews of Kevyn Erbe

HB
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HELEN B.
Spokane Valley, WA
Ford Fusion
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/22/2017
verified customerVerified Customer
Category: Service
Ford Fushion
I have been doing business with your business since I bought my Intrepid from Tom Addis since 11/29/1999 and continued when you took over the business
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JB
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JOSEPH B.
Coeur D Alene, ID
Ford F250
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/20/2017
verified customerVerified Customer
Category: Service
Lies
Two faced
Not Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RL
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ROY L.
Coeur D'Alene, ID
Ford Ranger
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2017
verified customerVerified Customer
Category: Service
Very consistent.
Always good customer service, never had anything bad to say about Parker Ford Lincoln
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RM
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RICK M.
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2017
verified customerVerified Customer
Category: Service
great customer service.
Customer service at Parker Ford is continually improving.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RC
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REX C.
Dalton Gardens, ID
Ford Super Duty F-350 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2017
verified customerVerified Customer
Category: Service
People caring
Thanks for caring about my needs
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
DM
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DANIEL M.
Hayden, ID
Ford C-Max Energi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2017
verified customerVerified Customer
Category: Service
In and out.
Our problem was solved in a jiffy.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
TW
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TERRY W.
Post Falls, ID
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2017
verified customerVerified Customer
Category: Service
Service
Service was done in the time stated.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JS
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JOHN S.
Post Falls, ID
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2017
verified customerVerified Customer
Category: Service
Great customer service.
Kevyn did a great job in making the service experience a great one.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
NL
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NELSON L.
Post Falls, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2017
verified customerVerified Customer
Category: Service
fast service
great service and friendly employees
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JT
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JARROD T.
Rathdrum, ID
Ford Fusion
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/07/2017
verified customerVerified Customer
Category: Service
The service department tried to intimidate my wife which I didn’t appreciate one bit after as many vehicles as I’ve bought from you
Treated my wife terribly and as if she was ignorant
Not Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
SW
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STEPHEN W.
Hayden, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2017
verified customerVerified Customer
Category: Service
Good service
Kevyn did an excellent job with the whole process.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
RG
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RICHARD G.
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2017
verified customerVerified Customer
Category: Service
truck oil change
timely, friendly, professional service
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
TO
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TERRY O.
Coeur D'Alene, ID
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2017
verified customerVerified Customer
Category: Service
Service
Excellent service at a fair price!
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JM
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JACOB M.
Coeur D Alene, ID
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2017
verified customerVerified Customer
Category: Service
Quick effiecient staff.
The simple oil change was great and I got a thorough understanding of the health of my vehicle.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
MW
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MICHELLE W.
Cataldo, ID
Ford Taurus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2017
verified customerVerified Customer
Category: Service
every employee is friendly and goes the extra steps to make sure my needs are met.
every employee is friendly and goes the extra steps to make sure my needs are met.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
MG
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MARIO G.
Coeur D Alene, ID
Ford Escape
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/26/2017
verified customerVerified Customer
Category: Service
Service good. Communication poor
Again the service of my vehicle was good, but communication poor. I asked to be notified when vehicle was ready or problems on cell phone as I would be in area nearby. Call and message was on house phone regarding tire problem with a nail in left rear tire. When I arrived to pick up vehicle on time for completion of service, I was told of nail in tire and told them to fix it. I was told a minutes later that the tire had a chunk missing on the tire with cord showing and needed to replace the tires. Not knowing what was really going on, I went to Les Schwape tires and wound up buying 4 new tires. Better communication would have been very nice.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
DB
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DOUGLAS B.
Pinehurst, ID
MERC MILAN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
verified customerVerified Customer
Category: Service
I'm always treated with respect and dignity.
When I drive into the dealership for service,I'm treated as tho "I" was Mrs. Parker.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
DP
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DICK P.
Coeur D'Alene, ID
Ford MOTCHS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
verified customerVerified Customer
Category: Service
On time, expeditious, professional!
Everything was handled in a professional, expeditious and timely manner.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
JM
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JANICE M.
Coeur D Alene, ID
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
verified customerVerified Customer
Category: Service
Great place for an oil change
I like how smoothly it flows from dropping off to picking up.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
AH
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ALEX H.
Coeur D Alene, ID
Ford Super Duty F-250 SRW
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
verified customerVerified Customer
Category: Service
Great Service
Great service. Got my truck in on a Saturday with short notice which needed an oil change before I had to leave again on Monday. Awesome service from Service Writer.
Recommended
Employees worked with
KE
Kevyn Erbe
Service Advisor
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