Kevyn Erbe

Thank you for your business, Larry! We are glad to hear that the issue with your Mach E has been resolved. We take pride in providing excellent customer service and are glad that you were satisfied with the attention given to your issue.

Thank you for taking the time to review us. We appreciate your business and are sorry to hear that your experience was not up to our usual standards. We strive to provide timely service and will use your feedback to improve our processes.

Thank you for your review, Scott. We appreciate your business and value your feedback. We apologize for the scheduling issues you experienced and are working hard to improve our process. We hope to see you again soon.

Anonymous, we're grateful for your understanding and so glad that we were still able to take care of you and your vehicle. Thank you for choosing Mike White Ford!

Lynx, thank you for the kind review. We're so glad that you felt so well taken of. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Anonymous, thank you for the review! We will review with our team to see what we can do to make it smoother/easier to add additional services onto appointments. We completely hear your frustration and thank you for your feedback. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Dennis, thank you for the good review! We're so glad that we were able to take care of your recall work and get you back on the road in a timely manner. It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

James, thank you for the 5 star review! We're sorry that it took a bit longer than we wanted to get you in for your service appointment, but we're so glad that we were able to get you in and take care of your F-150! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Anonymous, thank you for the 4 star review! We're so sorry that your initial appointment was lost but we're glad that we were able to get you scheduled and taken care of in the end. We'd love to have the opportunity to serve you in the future when you have further service needs. Thank you for choosing Mike White Ford!

James, thank you for the 4 star review. We'll make sure to pass your kind words along to Curly. We apologize for the condition of your vehicle when you picked it up. It's very unusual and we'll speak to everyone who handled your vehicle about it. We would love to hand wash and dry every single vehicle we come into contact with, but we're sadly unable to do so. We look forward to the next time that we get to serve you. Thank you for choosing Mike White Ford!

Michael, thank you for the honest review. We're so glad that we were able to take care of your oil change needs and figure out the window issue in less time than promised.

We apologize for the headlight switch issue! When we're addressing electrical issues, as we did with your windows, we have to try all of the switches to determine where the fault lies. We always make a concerted effort to return the switches to where they were when the vehicle entered the shop, but we are only human and sometimes we make a mistake. We've very sorry and hope that the next time that you choose to service your vehicle with us, you will have a full 5 star experience! Thank you for choosing Mike White Ford!

Robert, thank you for the 4 star review. We're very hopeful that the new head gasket will hold and all will be well. We're optimistic that the next time that we see you will be for routine maintenance only, unless you want to stop in for a cup of free coffee or cider! Thank you for choosing Mike White Ford!

Kathleen, thank you for the good review! We're so sorry that it took two visits to repair your heater issue but we're so glad that we were able to solve it for you in the end! It's already too cold to be without heat and time is certainly of the essence! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!

Anonymous, thank you for the good review! We apologize about the length of time it took to get an appointment - likely the part that was needed for your appointment was back ordered or needed a particular technician who is in high demand. But we're very glad that we were able to take care of you that your recall is taken care of. Thank you for choosing Mike White Ford! We look forward to serving you again in the future for a full 5 star experience!

Gary, thank you for the great survey! Positivity works wonders and we try our hardest! Thank you for choosing Mike White Ford! We look forward to serving you and your Fusion again!

Gena, thank you so much for the good review. We're so sorry that you had an issue with your Fusion, but we're so glad that we were able to get it taken care of. Making sure that you and all of our customers are taken care of is our #1 priority. Thank you for choosing Mike White Ford, we look forward to serving you again in the future.

Thank you so much Donald, for taking the time to share your experience with us. It`s great to hear that we were able to take care of those door locks for you, however if you would not mind giving me a call or shooting me a email so we can get that tail light taken care. We appreciate you choosing Mike White Ford and look forward to hearing from you. 

Hello Leslie, thank you so much for taking the time to give us a review! I spoke with Kevyn, and he already advised me that you guys had a brief chat and clear things up. I`m pleased to hear that it got handle and we look forward to your next visit. 

Thank you so much Jeffery, for taking the time to rate and review our dealership! I did go ahead and speak with your advisor, if you could please give me a call at 208-664-9211 I would be more than happy to speak with you a little more about this so we can make sure your next visit is better than your last. We appreciate you choosing Mike White Ford and look forward to hearing from you.