Verified Customer
Hello!
I will pass along your stellar feedback to your adviser, Logan! We are very lucky to have him here on our service team! We are so happy to hear you had a great visit when recently in for service with your Hyundai! Thank you for taking the time to return our survey with a perfect score! It means so much to all of us here at Van Horn Hyundai Service! We truly strive for an exceptional experience every time you are here and are so happy to see you had a 5 Star visit!
Unfortunately, we are unable to offer complimentary in-house washes moving forward due to staffing shortages. But, are offering a complimentary gift card for a wash at Jet Stream! I apologize if this was not mentioned at your appointment but, we can get you a card sent out in the mail!
As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com
Verified Customer
Hi, Mary!
We cannot thank you enough for your continued patronage throughout the years! It means so much to us! We truly strive for an exceptional experience every time you are here and are so happy to have continued to earn your business! It was our absolute pleasure to work with you again when your Hyundai was here for service! Thank you for taking the time to return our survey with a perfect score! It means so much to all of us here at Van Horn Hyundai Service!
As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com
Verified Customer
Hi, Blaine!
When you are here, you ARE family! We cannot thank you enough for the wonderful feedback! We truly strive for an exceptional experience every time you are here and are so happy to have earned your business with our friendliness and professionalism! It was our absolute pleasure to work with you again when your Hyundai was here for service! We are so happy to see you had another great experience here with us! Thank you for taking the time to return our survey with a perfect score! It means so much to all of us here at Van Horn Hyundai Service!
As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com
Verified Customer
Hi, David!
I will pass along your kind words to Logan! We are very lucky to have him here on our service team! We are so happy to see you had another great appointment here with us! Thank you so much for taking the time to return our survey with a perfect score! It means so much to all of us here at Van Horn Hyundai Service! We were so happy to see you for service with your 2020 Hyundai Kona! We truly strive for an exceptional experience every time you are here and are so happy to see you had a 5 Star visit!
As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com
Verified Customer
Hi, Andrea!
I will pass along your kind words to Logan and Austin! We are very lucky to have them both here on our service team! We are so happy to see you had another great appointment here with us! Thank you so much for taking the time to return our survey with a perfect score! It means so much to all of us here at Van Horn Hyundai Service! We were so happy to see you for service with your 2014 Hyundai Elantra! We truly strive for an exceptional experience every time you are here and are so happy to see you had a 5 Star visit!
As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com
Verified Customer
Hi, Erika!
We cannot thank you enough for your kind words and continued patronage throughout the years! It means so much to us and we are so lucky to have you as part of our Van Horn Hyundai family! From sales to service, we are always striving for an exceptional experience that keeps you coming back!
As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com
Verified Customer
Hi, Mary!
Thank you so much for the wonderful feedback! It warms our hearts to hear such kind words from our Van Horn family! And thank you for taking the time to return our survey with a perfect score! It means so much to all of us here at Van Horn Hyundai Service! We are so happy to see you had a great visit when you were recently in for service with your 2015 Hyundai Accent! We truly strive for an exceptional experience every time you are here and are so happy to see you had a 5 Star visit!
As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com
Verified Customer
Hi, James!
As always, it was a pleasure to see you! Thank you for the kind feedback! I will pass along your fantastic feedback to your adviser, Logan! We are very lucky to have him here on our service team! We are so happy to see you had a great visit when you were recently in for service with your 2008 Hyundai Accent! We truly strive for an exceptional experience every time you are here and are so happy to see you had a 5 Star visit! Thank you for taking the time to return our survey with a perfect score! It means so much to all of us here at Van Horn Hyundai Service! W
As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
niki@fdlhyundai.com . (920) 322-6500
Verified Customer
Hello!
Thank you for the kind feedback! I will pass along your kind words to your adviser, Logan! We are very lucky to have him here on our service team! We are so happy to see you had a great visit when you were recently in for service with your 2020 Hyundai Santa Fe! We truly strive for an exceptional experience every time you are here and are so happy to see you had a 5 Star visit! Thank you for taking the time to return our survey with a perfect score! It means so much to all of us here at Van Horn Hyundai Service! We will pass along your feedback regarding our call center as well, we are always looking to improve your experience here!
As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
niki@fdlhyundai.com . (920) 322-6500
Verified Customer
Hi, Diane!
It was our pleasure to get you in on the fly for your headlight concern! We are always here and happy to help! We can't thank you enough for your continued patronage througout the years! It means the world to us!
As always, thank you for choosing us and we look forward to seeing you next time!
Kind regards,
Niki Mand
Service Assistant
Van Horn Hyundai of Fond du Lac
N6552 Esterbrook Road Fond du Lac, WI 54937
(920) 322-6500 . niki@fdlhyundai.com
Verified Customer
Hi, Paul!
We know just how busy like can get and it is our pleasure to get you and your Hyundai into the shop early if we are able to! We are so glad to see you had another great visit when you were recently here for service! We truly care about you, your Hyundai, and keeping you safely on the road for years to come! Thank you for taking the time to return our survey with a perfect 5 Star score! And as always, thank you for choosing us!
Verified Customer
Hello!
We are so happy to hear you had a great visit when you were recently in for service! And do apologize regarding the car wash, we have stopped doing them in-house due to staffing. We are offering coupons for a free car wash at Jet Stream to help alleviate any disappointment regarding the in-house washes and to help support a local business! If you do live out of town and request a wash, we would be more than happy to accommodate that for you!
As always, thank you for choosing us and we look forward to seeing you and your Hyundai next time!
Kind regards,
Verified Customer
Hi, Jon!
It is always a pleasure to see you and your Hyundai! We are so grateful for your continued patronage throughout the years! Your experience here is of utmost importance to us and we are so happy to see you had a great visit! Thank you for taking the time to return our survey with a perfect 5 Star score! It is truly appreciated by all of us here at Van Horn Hyundai of Fond du Lac! Especially the service center! As always, thank you for your valued business and we look forward to seeing you and your 2013 Hyundai Elantra next time!
Kind regards,
Niki Mand
Verified Customer
Verified Customer
Hello,
We would like to extend our sincerest apologies regarding your recent visit to our service center and purchasing experiences on behalf of our Service and Sales teams. Please know your experience here is of utmost importance to us no matter who is the manager. We truly care about you and your Hyundai and keeping you and your family safely on the road. We are very sorry for the lack of thorough communication and any inconvenience or frustration this caused you or your son.
We were very happy to get the parts in quickly for his repair and your vehicle back in yesterday and back safely on the road! We hope to continue showing you just how much we care in the future and appreciate the opportunity to make this right for you!
Kind regards,
Verified Customer
Hi, Scott!
Thank you for your kind words! They mean the world to all of us here at Van Horn Hyundai of Fond du Lac! We pride ourselves on honest recommendations your can trust and repairs you can count on! We can't thank you enough for your continued patronage! You really are a valued member of our Van Horn family!
As always, thank you for choosing us and we look forward to keeping you and your 2019 Hyundai Sonata safely on the road for years to come!
Kind regards,
