MS

MICHAEL A SARIEGO

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(214 reviews)
83

Verified Customer
Pittsburg, KS
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
They Try Hard
They try hard to get everyone in for service... I think it would be so much better,So Much if you could actually talk with the service writers rather than the girls that intervene ... It has happened to me two times, the first time they scheduled me on Friday when it was supposed to be Saturday... This last time they set me up on Saturday at 2:45 and the shop actually closes at 3:00... Obviously they have not a clue whats going on !!!!!!
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 03/17/2018 07:30 AM

THANK YOU FOR YOUR FEEDBACK WE APPRECIATE YOUR BUSINESS.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

RS
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Roger S.
Carthage, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The Great People at Fletcher Hyundai
Everyone from Trent to Mike and others who work in Service Dept. are great and thorough and are kind to shuttle us.
Dan Thirnton who sold us the car still calls us to see if All is still,ok.

Thank you.
Roger and Sherrie Stinnett
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 03/17/2018 07:27 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

VG
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Valarie G.
Joplin, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service and very polite and informing.
I had a great experience over all with hyundai service, they give me a full list of stats on my suv that was reassuring that everything was still working properly! I appreciate their professionalism and accuracy and trust them with every vehicle I own!
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 03/06/2018 11:44 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

WS
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William S.
Neosho, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change!!! Very happy!!!
I showed up a little early to get my oil changed and they were very nice to work me in... They where really fast and got my oil changed they are very polite. I would recommend them for a great place get your oil changed.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 03/06/2018 11:44 AM

THANL YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

TB
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Taylor B.
Galena, KS
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Department is Top Notch
I never have any issues with the service department, this time it turned out there was a recall on a harness they changed it while servicing the vehicle its service like this that keeps me coming back.
Not Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/27/2018 02:19 PM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

JG
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Jeremy G.
Frontenac, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service!
This dealership has great service! They are always friendly and go above and beyond to make sure my car is safe everyday on the road! Trent and staff know me by name every time I walk in the door and make me feel welcome. I trust their work and they back their work 100% every time.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/27/2018 05:56 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

PW
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Pam W.
Commerce, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
Highly recommend this service department. They are great.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/23/2018 06:02 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

SC
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Sue C.
Neosho, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
professional and courteous staff
The staff are always helpful and ask if they can be of further assistance or if the customer has any questions.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/22/2018 08:00 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

Verified Customer
Pittsburg, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and Helpful
I had a really great experience where they got my car serviced fast.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/22/2018 07:58 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

Verified Customer
Independence, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great customer service!
They are always very nice and it is apparent that customer service is very important to them.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/22/2018 07:57 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

KL
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Kristina L.
Granby, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/14/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick, clean, friendly value!
My experience here is always fantastic! The reason my review was not perfect was that my car was not vacuumed this time. I've come to expect it but it didn't happen this time...
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/22/2018 07:56 AM

THANK YOU FOR YOUR SERVICE VISIT. ALSO FOR THE FEEDBACK ON NOT RETURNING IN BETTER THAN WHEN ARRIVED WE AIM TO ACHIEVE EXCELLENCE THANK YOU FOR YOUR OPPORTUNITY TO CORRECT THIS.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

JC
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Jennifer C.
Grove, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
In and out
Oil change with tire rotation in 30 mins
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/22/2018 07:55 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

Verified Customer
Wentworth, MO
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Very willing to work with to schedule your service appointment when it works best for you. Professional and curtius.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/22/2018 07:55 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

EW
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Elaine W.
Carthage, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Nice people
I am always impressed with how nice the people are. I know they are busy and I wouldn't hold it against them if they were curt or if they didn't smile. But they always smile and are friendly. I appreciate that and I hope their pay reflects the extra effort it takes to be so nice under pressure.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/22/2018 07:54 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

LE
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Lynn E.
Nevada, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
home of my Elantra GT
They know how to fix my car
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/22/2018 07:53 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

IM
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Irene M.
Chetopa, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
oil change
did a g reat job and very courteous
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/06/2018 06:06 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

Verified Customer
Carthage, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Rapid, quality service
I was quite impressed with the rapid, quality service I receive each time I have had to visit this dealership. I believe that my 2013 Elantra shall last another 100K miles as this service continues.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/06/2018 06:06 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

RG
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Ronald G.
Joplin, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Fletcher HYUNHAI
Excellent service
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/06/2018 06:05 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

JE
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James E.
Monett, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
It’s in Joplin where we do are shopping ,
I really like my new Tucson , just wish It came two keys .
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/06/2018 06:05 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with

JB
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Jennifer B.
Baxter Springs, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very good care taken care of me by young man working that day.
Very impressive service.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 02/06/2018 06:04 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
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