Business Solutions

MS
gravatar

MICHAEL A SARIEGO

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(214 reviews)
83
Send a Message to MICHAEL A

Verified Customer
Carthage, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service
I took my car in for an oil change and they went above and beyond to rotate my tires, check and make sure that everything in the car was working, and they vacuumed out the leaves. Staff was super friendly and greatly appreciate everything that they did
ZEBULON R N. from Fletcher Hyundai responded on 03/16/2022

Thank you for choosing Fletcher Hyundia - have a great week!!!!!

Employees worked with

JH
gravatar
Jeanie H.
Girard, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Good
nice and friendly
ZEBULON R N. from Fletcher Hyundai responded on 03/14/2022

Thank you for chsooing Fletcher Hyundai - and thank you for your patience while we are doing the re-model. Have a great week!!!

Employees worked with

Verified Customer
Anderson, MO
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/12/2022
Service Type: Repair
verified customer Verified Customer
8
Category: Service
maintenance review.
everything went well but there was no space to sit since they are remodeling the place but this has been going on for a while now. I also had to go back for my sticker to be put.on the windshield for how many miles I had to go before my next maintenance. other than this I was Tha kful for my maintenance on my car.
ZEBULON R N. from Fletcher Hyundai responded on 03/14/2022

Thank you for choosing Fletcher Hyundai. We appreciate your patience whilewe are under construction. I would like to visit with you about your service experience to see how we can improve for you and for all of our customers. I will reach out shorlty. Also, you can reach me anytime at 417-434-1601

Employees worked with

Verified Customer
Miami, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Fast in and out
They did my service as soon as I got there and finished in a timely manner
ZEBULON R N. from Fletcher Hyundai responded on 03/14/2022

Thank you for trusting us with your service needs - have a great day!!!

Employees worked with

RI
gravatar
Richard I.
Afton, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Courteous Staff
I am always pleased with my experience, staff are kind and courteous and always helpful. I have never had a bad experience and will continue to take my vehicle here for service!
Employees worked with

Verified Customer
Girard, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Another awsome visit
Fast and friendly, got me in and out very smooth.
Employees worked with

Verified Customer
Columbus, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Quick and professional
The guys were professional and explained the situation in a simple way that was easy to understand.
Employees worked with

SL
gravatar
Staci L.
Joplin, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service for my 2019 Santa Fe
Highly recommend! Fast, easy and everyone was very friendly.
ZEBULON R N. from Fletcher Hyundai responded on 02/28/2022

Thank you for choosing Fletcher Hyundia - have a great week!!!

Employees worked with

RD
gravatar
Rebecca D.
Granby, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service center
You are welcomed at the door service is of a timely manner and the keep you up to date
ZEBULON R N. from Fletcher Hyundai responded on 02/21/2022

Thank you for choosing Flethcer Hyundai - have a great week!

Employees worked with

SC
gravatar
Steve C.
Joplin, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Everything about the dealership is great
Great service team. Everyone is polite, knowledgeable and friendly.
ZEBULON R N. from Fletcher Hyundai responded on 02/14/2022

Thank you for choosing Fletcher Hyundai - have a great day!!

Employees worked with

SS
gravatar
Stephen S.
Bentonville, AR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great service!
I was very impressed with their customer service. Care and concern for your comfort. Quick service. Efficient in every regard. I will return for further service.
ZEBULON R N. from Fletcher Hyundai responded on 01/31/2022

Thank you for choosing Fletcher Hyundai for your service needs. Have a great week!!!

Employees worked with

MZ
gravatar
Mary Z.
Galena, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Great Experience
Service was good. They explained everything well
ZEBULON R N. from Fletcher Hyundai responded on 01/31/2022

Thank you for choosing Fletcher Hyundai - have a great day!!!

Employees worked with

Verified Customer
Joplin, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Service
Great staff.
ZEBULON R N. from Fletcher Hyundai responded on 01/31/2022

Thank you for choosing Fletcher Hyundai - have a great day!!!

Employees worked with

Verified Customer
Webb City, MO
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
verified customer Verified Customer
10
Category: Service
Reward Michael Sariego and his Team
My husband Joe and I always get quality service from Michael and his customer service team. Our relationship started few years ago when we brought our 2017 Hyndai Elantra in for service and he (was a salesman at that time) and we ended up trading it in for our current model 2019 Hyndai Sante Fe which we currently love. Although time has changed the economy , Michael has always given us quality service that exceeds the norm.
Employees worked with

LS
gravatar
Leigh S.
Stark City, MO
2019 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service and great staff
Never a bad experience any time I get my car serviced.
ZEBULON R N. from Fletcher Hyundai responded on 01/26/2022

Thank you for trusting us for your service needs- have a great week!!!

Employees worked with

Verified Customer
Webb City, MO
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2022
verified customer Verified Customer
10
Category: Service
Reward Michael Sariego and his Team
My husband Joe and I always get quality service from Michael and his customer service team. Our relationship started few years ago when we brought our 2017 Hyndai Elantra in for service and he (was a salesman at that time) and we ended up trading it in for our current model 2019 Hyndai Sante Fe which we currently love. Although time has changed the economy , Michael has always given us quality service that exceeds the norm.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/26/2022
Service Type: Maintenance
8
Category: Service
Fletcher schedule
We thought an oil change would take hardly any time early in
Morning. Something caused service area to be slower than usual? Don’t know why unless understaffed.
ZEBULON R N. from Fletcher Hyundai responded on 01/26/2022

Thank you for choosing Fletcher Hyundai! I am sorry that your service visit was less than perfect. I will be reaching out to discuss the visit to see where we can improve to make things better for you next time!

ZEBULON R N. from Fletcher Hyundai responded on 01/26/2022

Thank you for choosing Fletcher Hyundai - It sounds like it took a little longer than usual for your service appt. I will check into that and reach out shortly - Also, you can reach me anytime at 417-434-1601 - thank you!

Employees worked with

Verified Customer
Commerce, OK
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2021
verified customer Verified Customer
10
Category: Service
Service Dept
Service Dept is always friendly and helpful.
Employees worked with

Verified Customer
Weir, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Excellent Service
Fletcher always provides excellent service, they keep me posted on the progress and check in with me often. They are always friendly and professional.
ZEBULON R N. from Fletcher Hyundai responded on 12/20/2021

Thank you for choosing Fletcher Hyundai - have a great day!!!

Employees worked with

Verified Customer
Commerce, OK
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2021
verified customer Verified Customer
10
Category: Service
Service Dept
Service Dept is always friendly and helpful.

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/13/2021
Service Type: Repair
0
Category: Service
Service Dept
The service dept at Fletcher Hyundai has a friendly staff and they do a good job. I wouldn't recommend purchasing a Hyundai product though. They do not stand behind their product. I have had problems with my vehicle for some time now and they say the problems are normal and I know they are not. I have owned many new and used vehicles and I have never had issues like I am having with my Hyundai. Poor customer service from Hyundai headquarters.
ZEBULON R N. from Fletcher Hyundai responded on 12/13/2021

I am sorry you are not happy with your Hyundai - I will reach out shortly to see if we as a dealerhsip can do antyhing else to help. Thank you

Employees worked with

JB
gravatar
Joseph B.
Parsons, KS
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/10/2021
Service Type: Maintenance
verified customer Verified Customer
5
Category: Service
They got my information put in this time
They did a good job this time
ZEBULON R N. from Fletcher Hyundai responded on 12/13/2021

Thank you for choosing Fletcher Hyundai - I would like to reach out to visit with you about your recent service visit - I will reach out shortly; also, you can reach me anytime at 417-434-1601. Thank you!!

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.