MS

MICHAEL A SARIEGO

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(214 reviews)
83

AT
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Angela T.
Joplin, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Customer service is great.
They took care of all my needs
ZEBULON R N. from Fletcher Hyundai responded on 12/08/2021 07:17 AM

Thank you for trsuting us for your service needs - have a great week!!

Employees worked with

Verified Customer
Granby, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Quick, friendly and professional
The service department at Fletcher Hyundai has been courteous and competent without fail in the 7 years we’ve done business with them. This visit was no different. I especially appreciated their patience as I had to reschedule twice due to being called out of town on short notice.
I was still treated very respectfully and with kindness. My vehicle was returned to me in less time than expected.
The company should be proud to have these workers taking care of their customers. The service team is wonderful!
ZEBULON R N. from Fletcher Hyundai responded on 11/22/2021 08:15 AM

Thank you for choosing Fletcher Hyundai - have a great week!

Employees worked with

JB
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Judy B.
Girard, KS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent customer service, Michael Sariego is the best!
I highly recommend Fletcher. I have been completely satisfied with all the work I have had done at Fletcher Hyundai. Michael Sariego has been great to deal with,
great customer service.
Employees worked with

RB
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Robert B.
Carthage, MO
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2021
verified customerVerified Customer
10
Category: Service
Great service!
The service team at Fletcher Hyundai are always prompt and courteous! I made this appointment while on vacation and it went through without a hitch!
Employees worked with

RB
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Robert B.
Carthage, MO
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2021
verified customerVerified Customer
10
Category: Service
Great service!
The service team at Fletcher Hyundai are always prompt and courteous! I made this appointment while on vacation and it went through without a hitch!

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/09/2021
Service Type: Repair
10
Category: Service
Prompt, Courteous Service
Alway courteous and prompt service. I have always been satisfied!
ZEBULON R N. from Fletcher Hyundai responded on 11/10/2021 05:55 AM

Thank you for choosing Fletcher Hyundai! We strive for 5 star service for every customer. We will reach out shortly to see what we can do better next time . Thank you again for trusting us for your service needs. Have a great day!

Employees worked with

EH
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Eva H.
Goodman, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Fuego Sariego
Michael “Fuego” Sariego. In this case, my words over anyone else’s. This young man is a pillar & the front man for the Fletcher Hyundai Service Department. Such a fine young man with high standards & great morals no man his age has. Not to mention the Kim girl that works with him. She’s awesome too! & the other fella that sits at their desk. AND LET US NOT FORGET Sir Zebulon N. Who in their right mind would gift a child such name? His parents. Awesome name, awesome guy. Awesome service team! I felt like Trump for a sec. very welcomed & loved. & they knew my name as soon as I walked in. 1,000,000/10 rating
ZEBULON R N. from Fletcher Hyundai responded on 11/05/2021 01:08 PM

Thank you for choosing Fletcher Hyundai - have a great weekend!!!

Employees worked with

SH
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Sheena H.
Joplin, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great place
Friendly people and great to be around an very helpful.
ZEBULON R N. from Fletcher Hyundai responded on 10/27/2021 06:30 AM

Thank you for trusting us to service your Hyundai - have a great rest of the week!!

Employees worked with

RD
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Rebecca D.
Granby, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Our car
Our car is taken care of in a Timely matter and We like that !!
ZEBULON R N. from Fletcher Hyundai responded on 10/20/2021 12:22 PM

Thank you for choosing Fletcher Hyundai - have a great day!!!

Employees worked with

Verified Customer
Asbury, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
My Fletcher experience
Im so happy with our experience with Fletcher from the very beginning of our sales experience through our ownership and dealing with the Service Department.
ZEBULON R N. from Fletcher Hyundai responded on 10/15/2021 06:21 AM

Thank you for choosing Fletcher Hyundai - have a great day!

Employees worked with

HE
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Heather E.
Pineville, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
I love hyundia
I would choose hyundia over any brand. Because they treat there customers good.
ZEBULON R N. from Fletcher Hyundai responded on 09/23/2021 12:54 PM

Thank you for choosing Fletcher Hyundai - have a great day!!!

Employees worked with

Verified Customer
Joplin, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service
The staff were friendly and help in breaking down what they serviced and what needed attention. Will be going back to them with my business.
ZEBULON R N. from Fletcher Hyundai responded on 09/11/2021 06:49 AM

Thank you for choosing Flether Hyundai!

Employees worked with

MM
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Mable M.
Carthage, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Our first service appointment was very pleasant
We were treated like friends from the moment we arrived. We were debating between the Kia Telluride and the Palisade. The deciding factor was the friendly, helpfulness from the entire staff.
ZEBULON R N. from Fletcher Hyundai responded on 09/08/2021 02:41 PM

Thank you for choosing Fletrcher Hyundai for your purchase and service needs - have a wonderful week!

Employees worked with

Verified Customer
Columbus, KS
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2021
verified customerVerified Customer
9
Category: Service
Bad experience
I gave a bad review because I had 1 bad experience.
Employees worked with

PW
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Pam W.
Commerce, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
Service Type: Maintenance
verified customerVerified Customer
0
Category: Service
Service Dept
Fletcher Hyundai Service Dept is good. Hyundai product is not good. I would not recommend anyone buy a Hyundai. I have had problems with oil and Hyundai says that is normal. Everyone I talk to says it is not normal to have to add oil to a vehicle between 500 and 1000 miles. I have owned several new and used cars and I have never had to add oil to a car between normal scheduled oil changes. I had a car with over 250000 miles and I didn't add a drop of oil.
Employees worked with

SA
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Shannon A.
El Dorado Springs, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/30/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Exceptional service
I haven’t had a problem with anybody everybody goes above and beyond to help.

If you’re in the market for a new car these are the people you will not be sorry.
ZEBULON R N. from Fletcher Hyundai responded on 09/01/2021 02:28 PM

Thank you for trusting us for your service needs - have a great day!!!

Employees worked with

Verified Customer
Columbus, KS
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2021
verified customerVerified Customer
9
Category: Service
Bad experience
I gave a bad review because I had 1 bad experience.

Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/19/2021
Service Type: Maintenance
3
Category: Service
Not satisfied
Was very unhappy with the last visit was going on vacation and ordered 4 new tires when I got there they only had 2
ZEBULON R N. from Fletcher Hyundai responded on 08/19/2021 11:23 AM

Hello, Our goal is five star service for every customer and it sounds like we did not deliver that for you during your service visit. I would like to reach out to see if I can make it right, and see what I can change to prevent issues in the future. I will reach out shortly;  also, you can reach me anytime at 417-434-1601. Thank you!

ZEBULON R N. from Fletcher Hyundai responded on 09/01/2021 02:26 PM

Thank you again for taksing the time to visit with me today - I appreciate your input and the opportunity to make it right for you - have a great day!!!

ZEBULON R N. from Fletcher Hyundai responded on 09/08/2021 02:43 PM

Thank you for taking the time to visit with me about your experience- We look forward to making your next visit a 5 star one. Call me when you are ready for service at 417-434-1601. Thank you!

Employees worked with

Verified Customer
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Oil changed
Everything went great it was in a timely manner.
ZEBULON R N. from Fletcher Hyundai responded on 08/12/2021 02:41 PM

Thank you for choosing Fletcher Hyundai - have a great day !!!

Employees worked with

CC
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Cody C.
Joplin, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great
They did a great job with my entire car.
ZEBULON R N. from Fletcher Hyundai responded on 08/10/2021 02:21 PM

Thank you for letting us take care of your Hyundai - have a great day!!!!

Employees worked with

RW
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Rose W.
Webb City, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Provides great service
Always treated as a valued customer every time I get my cars serviced, Michael is great and always kept me updated on ordered parts and getting me in quickly and efficiently!
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 08/09/2021 07:27 AM

Thank you for trusting us for your service needs - have a great week!

Employees worked with

Verified Customer
Loma Linda, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Senior service
Service department was excellent. Service advisor really helped understand our repairs.
Recommended
ZEBULON R N. from Fletcher Hyundai responded on 08/09/2021 07:27 AM

Thank you for choosing Fletcher Hyundai - have a great week!

Employees worked with
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