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MS

MICHAEL A SARIEGO

Fletcher Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(214 reviews)
83

Reviews of MICHAEL A SARIEGO

HS
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Harold S.
Joplin, MO
2013 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2018
verified customer Verified Customer
Category: Service
Rescore
The manager addressed my concerns. I will continue to use them.
Recommended
Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Carthage, MO
2008 Hyundai Elantra
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/04/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Beware
They lie
Not Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 10/05/2018 05:37 AM

SERVICE MANAGER LISTED BELOW WILL BE IN CONTACT IN REGARDS TO YOUR LOW SCORE SURVEY RESPONSE.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

TRENT M., Service Manager from Fletcher Hyundai responded on 10/18/2018 02:08 PM

I HAVE TRIED TO CONTACT CUSTOMER AWAITING RETURN CALL FROM CUSTOMER. WE AIM TO ACHIEVE EXCELLENCE HERE AT OUR FACILITY THANK YOU FOR THE OPPORTUNITY TO CORRECT THE CONCERNS.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
CD
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Christina D.
Carthage, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Hyundai service team
The Hyundai service team has been very helpful. They are always polite and curteous.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 10/08/2018 07:02 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Independence, KS
2012 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/02/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Tune up
Everything was great and there was a question about the battery. It didn’t seem as though the battery terminals were cleaned.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 10/08/2018 06:58 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
CW
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Craig W.
Joplin, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Advisor
My Service Advisor, Michael consistently makes my experience an excellent one. His professionalism will make Fletcher my first stop when the time comes to replace my Hyundai.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 10/08/2018 06:58 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
HS
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Harold S.
Joplin, MO
2013 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2018
verified customer Verified Customer
Category: Service
Rescore
The manager addressed my concerns. I will continue to use them.
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/01/2018
Service Type: Maintenance
Category: Service
P***ed off customer
The tire rotations requested and paid for have not been being performed causing the tires to wear out prematurely.
Not Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 10/01/2018 08:34 AM

SERVICE MANAGER LISTED BELOW WILL BE IN CONTACT WITH YOU IN REGARDS TO YOUR LOW SCORE RESPONSE.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

TRENT M., Service Manager from Fletcher Hyundai responded on 10/05/2018 05:39 AM

I HAVE SPOKEN WITH CUSTOMER TO CORRECT CUSTOMERS CONCERN. I HAVE SENT A RE-SCORE THANK YOU FOR THE OPPORTUNITY TO CORRECT THE CONCERN.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

TRENT M., Service Manager from Fletcher Hyundai responded on 10/08/2018 07:05 AM

THANK YOU FOR YOUR RE-SCORE. THANK YOU FOR THE OPPORTUNITY TO KEEP YOUR BUSINESS

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
CL
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Catherine L.
Pierce City, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Courtesy and Efficient Are 2 virtues There
A virtue is a habit of doing good! We were there for recall and team couid not have been more helpful. There was a need for shuttle as we travel 75 miles and we had another appointment while they corrected car recall part. Shuttle was very helpful. Team even treated us to fresh Kerig coffee while we did paperwork.

Good job!
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 10/01/2018 06:38 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Joplin, MO
2009 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Time Saver
Appointment was on schedule
Not Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/26/2018 06:09 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
DM
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Dawn M.
Independence, KS
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Near Mom
You take good care of my car!
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/26/2018 06:07 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Aurora, MO
2017 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/22/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fair service
I am usually in and out in a reasonable amount of time for service. Never had to wait an hour and a half for oil change.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/22/2018 09:17 PM

Service manager listed below will be in contact in regards to your low score response. Thank you for your service visit. 

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
JH
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Jackie H.
Joplin, MO
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service
They always do so well with my car.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/26/2018 06:06 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
RS
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Rhonda S.
Joplin, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
5 stars
Great service and pleasant staff as always.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/20/2018 08:46 AM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
SH
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Shelbie H.
Joplin, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Customer service
Customer service was excellent.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/18/2018 01:41 PM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
Verified Customer
Seneca, MO
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Staff was super friendly.
Still have small issues with the car . Braked are squealing off and on. The service people was very friendly and told me to bring it back anytime it was. Thats a little hard to do since i live in seneca and work in miami. But we will get to the bottom of it . Its embarrassing to go thru a drive up window and your brakes squeal every time u pull foreward. Its great for my diet though keeps me outta fast food joints!!
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/18/2018 01:41 PM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
SS
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Sandra S.
Loma Linda, MO
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Reserved my service appt. online, got me in right away, took less than an hour to service my car. Very friendly. Will be back.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/18/2018 01:40 PM

THANKYOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
CK
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Camaron K.
Galena, KS
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
The oil change and tire rotation I came in for was in and out with great customer service
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/17/2018 02:41 PM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
RB
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Randy B.
Richards, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fletcher Hyundai Service
Excellent and fast service
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/17/2018 02:41 PM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
LP
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Latasha P.
Joplin, MO
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Friend service
Good customer service
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/17/2018 02:40 PM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
SC
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Sue C.
Neosho, MO
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
I find the techs to be always courteous and professional.
The staff is always helpful. They are respectful and very professional
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/17/2018 02:40 PM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
LL
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Lori L.
Arma, KS
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/13/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very Welcoming Staff
My sister and niece accompanying me as I picked up my car from service and they could not get over how accommodating, nice and friendly the Service Manager was. This is the 2nd Santa Fe I have purchased and as long as they keep changing the body style a bit, when the time comes, I will most likely buy a 3rd.
Recommended
TRENT M., Service Manager from Fletcher Hyundai responded on 09/17/2018 02:39 PM

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Employees worked with
MS
MICHAEL A SARIEGO
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