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SureCritic / Schomp Hyundai / MERRIE L THOMSEN
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MERRIE L THOMSEN

General Sales Manager
Schomp Hyundai
From the beach to the mountains I feel right at home in nature. Give me a tent and a blanket of stars any day of the week.
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(41 reviews)
78

Reviews of MERRIE L THOMSEN

Verified Customer
Aurora, CO
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2021
verified customer Verified Customer
Category: Sales
Staff
Staff was very helpful, got a very good deal
Recommended
MERRIE L T. from Schomp Hyundai responded on 04/26/2021 04:28 PM

Thank you fo choosing Schomp Hyundai. We look forward to assisting you with all your vehicle needs. 

Employees worked with
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MERRIE L THOMSEN
General Sales Manager
Verified Customer
Lafayette, CO
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2021
verified customer Verified Customer
Category: Sales
Excellent salesperson
Graham was super knowledgeable in helping me find the right vehicle for our family. Outstanding follow-up and follow-through. I drove 40 miles further to shop at Schomp because of him. Finalizing the paperwork was also super fast and painless.
Recommended
MERRIE L T. from Schomp Hyundai responded on 04/23/2021 06:39 PM

HI Kim, 

Thank you for your kind words about Graham. Thank you for choosing Schomp Hyundai.  

Employees worked with
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MERRIE L THOMSEN
General Sales Manager
VC
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Vernon C.
Aurora, CO
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
verified customer Verified Customer
Category: Sales
Schomp Hyundai
I highly recommend this dealership.
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 04/02/2021 06:59 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
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MERRIE L THOMSEN
General Sales Manager
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ALEXIS D ESPINOSA ZAVALA
Client Advisor
MG
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Monica G.
Denver, CO
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/30/2021
verified customer Verified Customer
Category: Sales
Awesome!
Hyundai has great deals, great cars and great service. We have bought cars from Hyundai in the past and really enjoy the overall car and value.
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 04/02/2021 06:59 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
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MERRIE L THOMSEN
General Sales Manager
DD
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Daniel D.
Denver, CO
2021 Hyundai Kona Ev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2021
verified customer Verified Customer
Category: Sales
Dan's great Kona EV experience.
Start at Schomp Hyundai, and you will finish here happily!
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 03/17/2021 09:42 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
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MERRIE L THOMSEN
General Sales Manager
BL
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Babette L.
Elizabeth, CO
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2021
verified customer Verified Customer
Category: Sales
great warranty
Great warranty, efficient staff
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 03/11/2021 07:08 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
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MERRIE L THOMSEN
General Sales Manager
Verified Customer
Aurora, CO
2021 Hyundai Sonata Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2021
verified customer Verified Customer
Category: Sales
Great car buying experience
We contacted the dealership to schedule a test drive a few days in advance. The car was ready and waiting for us when we got there. The purchase was seamless and a pleasant experience overall. Highly recommend this dealership.
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 03/04/2021 10:18 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
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MERRIE L THOMSEN
General Sales Manager
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KRISTIN COOPER
Client Advisor
RB
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Robert B.
Aurora, CO
2021 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021
verified customer Verified Customer
Category: Sales
Hyundai Worth a second look
Well done, Max and Team
Recommended
Employees worked with
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MERRIE L THOMSEN
General Sales Manager
RB
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Robert B.
Aurora, CO
2021 Hyundai Palisade
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021
verified customer Verified Customer
Category: Sales
Hyundai Worth a second look
Well done, Max and Team
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2021
Category: Sales
HYUNDAI IS WORTH A SECOND LOOK!
Very pleased with my purchase and entire buying process
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 02/23/2021 08:18 AM

Thank you Robert, so much, for taking the time to review us! We hope to fully explain your new Palisade to you and earn a 5-star from you. My General Sales Manager, Merrie Thomsen, will be reaching out to you to help facilitate this and once again we appreciate your business!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
MERRIE L T. from Schomp Hyundai responded on 02/23/2021 10:23 AM

Hi Robert, 

I want to thank you for your response to the Hyundai Survey. I see you were very happy with Max and the level of service he provided you. I want you to know that we take all comments very seriously and look at each as a teachable moment. We want to make sure that the level of service we are providing will always give each client the best experience. I will be reacing out to you to find out what more we can do to improve. Thank you again.

Employees worked with
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MERRIE L THOMSEN
General Sales Manager
JM
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Joseph M.
Denver, CO
2020 Hyundai Kona Ev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
verified customer Verified Customer
Category: Sales
Alex Z made my buying experience great!
The Schomp Hyundai dealership really delivered on my 2020 Kona EV. The car is fantastic, the service has been exceptional and the salesperson, Alex Zavala, is detail-oriented, personable and honest. I could not ask for more in a salesperson. He made the buying experience a pleasant one and I give him FIVE stars!
Recommended
Employees worked with
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MERRIE L THOMSEN
General Sales Manager
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ALEXIS D ESPINOSA ZAVALA
Client Advisor
Verified Customer
Aurora, CO
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021
verified customer Verified Customer
Category: Sales
Nice vehicles great prices
Nice selection of vehicles
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 01/06/2021 07:45 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!


Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
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MERRIE L THOMSEN
General Sales Manager
Verified Customer
Aurora, CO
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
verified customer Verified Customer
Category: Sales
Customer Service
Excellent Customer Service. Friendly. Helpful.
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 12/17/2020 07:17 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
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MERRIE L THOMSEN
General Sales Manager
Verified Customer
Littleton, CO
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2020
verified customer Verified Customer
Category: Sales
Everyone did great job
Sales person did great job
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 12/15/2020 07:19 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
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MERRIE L THOMSEN
General Sales Manager
NP
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Nicole P.
Aurora, CO
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
verified customer Verified Customer
Category: Sales
Wonderful staff
Dmarco and Nick in sales were great! They made my experience quick, easy and understandable for my first auto purchase.
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 12/02/2020 07:30 AM

Thank you Nicole, so much, for taking the time to review us! We appreciate your decision to do business with Dmarco and Nic really enjoyed working with you also!



Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com
Employees worked with
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MERRIE L THOMSEN
General Sales Manager
Verified Customer
Denver, CO
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2020
verified customer Verified Customer
Category: Sales
Great experience
Easy, great service, and patience
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 11/24/2020 07:54 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!


Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

Employees worked with
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MERRIE L THOMSEN
General Sales Manager
JP
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Jennifer P.
Denver, CO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020
verified customer Verified Customer
Category: Sales
Amazing
Best service by Alex hands down
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 11/11/2020 07:19 AM

Thank you, so much Jennifer, for taking the time to review us! We appreciate the kind words about Alex and are truly happy that you had a great experience with us! We hope to see you soon!

Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

Employees worked with
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MERRIE L THOMSEN
General Sales Manager
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ALEXIS D ESPINOSA ZAVALA
Client Advisor
PM
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Patrick M.
Arvada, CO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2020
verified customer Verified Customer
Category: Sales
Alex was super helpful and great energy!
Alex and team tool great care of my transaction. Very pleasant experience.
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 11/03/2020 02:40 PM

Thank you so much, Patrick, for taking the time to review us! We look forward to seeing you again soon!


Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

Employees worked with
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MERRIE L THOMSEN
General Sales Manager
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ALEXIS D ESPINOSA ZAVALA
Client Advisor
DC
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David C.
Aurora, CO
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2020
verified customer Verified Customer
Category: Sales
Customer service above and beyond expectations !!!!
My car buying experience could not have been better !
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 10/29/2020 10:24 AM

Thank you, so much David, for taking the time to review us! We look forward to seeing you again soon! I'm really happy to see you had such a great experience with Jordan and Merrie!


Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

Employees worked with
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MERRIE L THOMSEN
General Sales Manager
JM
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Joseph M.
Denver, CO
2020 Hyundai Kona Ev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2021
verified customer Verified Customer
Category: Sales
Alex Z made my buying experience great!
The Schomp Hyundai dealership really delivered on my 2020 Kona EV. The car is fantastic, the service has been exceptional and the salesperson, Alex Zavala, is detail-oriented, personable and honest. I could not ask for more in a salesperson. He made the buying experience a pleasant one and I give him FIVE stars!
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/28/2020
Category: Sales
Schomp Hyundai delivered!
The Schomp Hyundai dealership really delivered on my 2020 Kona EV. The car is fantastic, the service has been exceptional and the salesperson, Alex Zavala, is detail-oriented, personable and honest. I could not ask for more in a salesperson. He made the buying experience a pleasant one and I give him FIVE stars!
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 10/29/2020 07:37 AM

Thank you, so much, for taking the time to review us! We hope we can turn the 4-star experience into a 5-star experience!


Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

MERRIE L T. from Schomp Hyundai responded on 11/03/2020 02:43 PM

I want to thank you for coming into Schomp Hyundai and trusting us with your vehicle purchase. My name is Merrie Thomsen, I am the General Sales Manager. My role is to make sure that every one of our clients receives the best experience. I understand that you may not have had the best experience. I would love to receive your feedback. I would appreciate if you can help me to understand what I can coach my team to do better. 

I see that you recently filled out the questionnaire and gave your experience a 4 out of 5 stars. My goal is that we as a store give the best of us every day and every time.  I strive to coach my staff to provide each guest with a 5-star experience. If we fail to do that, I want to make sure that we grow and learn from our mistakes.  

I appreciate the time you took to fill out the survey, and as I am sure you are aware, how important they are for every business. Please feel free to reach out to me with your feedback at 303.470.1457.

MERRIE L T. from Schomp Hyundai responded on 11/07/2020 01:27 PM

Thank you for meeting with me today. It was a pleasure meeting you. I sent you the rescore and it should be in your email. 

Employees worked with
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MERRIE L THOMSEN
General Sales Manager
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ALEXIS D ESPINOSA ZAVALA
Client Advisor
Verified Customer
Denver, CO
2020 Hyundai Ioniq Phev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/27/2020
verified customer Verified Customer
Category: Sales
Better Than The Rest?
After going to many dealerships, across brands, I ended up buying from Schomp. Kind, fair and helpful. A nicer experience than the other dealerships i visited.
Recommended
DUSTIN J., General Manager from Schomp Hyundai responded on 10/28/2020 07:45 AM

Thank you, so much, for taking the time to review us! We look forward to seeing you again soon!


Best Regards,

DUSTIN JOHNSON
SCHOMP HYUNDAI, GENERAL MANAGER
100 Havana Street, Aurora, CO 80010
Direct: 720-730-7526 | Dustin.Johnson@Schomp.com | SchompHyundai.com

Employees worked with
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MERRIE L THOMSEN
General Sales Manager
Displaying Review 21 - 40 of 44 in total
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