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SureCritic / Hyundai Dealer / Gateway Hyundai Fargo / NANCY LEIGH SELVIG
NS

NANCY LEIGH SELVIG

Gateway Hyundai Fargo
Overall Rating
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(4 reviews)
30
Send a Message to NANCY LEIGH

Reviews of NANCY LEIGH SELVIG

Verified Customer
Wahpeton, ND
2006 Hyundai Azera
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/04/2022
Service Type: Maintenance
verified customer Verified Customer
0
Category: Service
Place is a joke
Came back with more issues than went in with, advisor wouldn’t hear me out so had to talk with a supervisor. Only then did they dig in more to realize the issue wasn’t coming from where they said which id been trying to explain
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 04/05/2022

I am sorry to hear that this happened, this has been brought up to our service manager and they will be reaching out at as soon as they can. Thank you.

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
NS
NANCY LEIGH SELVIG
JG
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Jeff G.
Moorhead, MN
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/15/2022
Service Type: Repair
verified customer Verified Customer
8
Category: Service
Hyundai service
I wasn’t as happy with my last service as I normally am. I previously always worked with one of 2 service advisors and was always happy with them. I was not able to work with them this time. I hope they are still working there. If not, they lost some very good people who always went above and beyond to make the service experience great.
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 03/16/2022

Thank you for the feedback regarding your last visit, we appreciate your business and hope our current team of advisors can provide the high level of service you expect and deserve from us here at Gateway Hyundai!

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
NS
NANCY LEIGH SELVIG
CW
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Charles W.
Wahpeton, ND
2006 Hyundai Azera
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/28/2022
Service Type: Maintenance
verified customer Verified Customer
0
Category: Service
Vehicle returned with more issues than arrived
3 weeks - said it was fixed, brought back now my locks, windows, and trunk don’t work. Wiring mishap that was “fixed” but actually just screwed up more
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 03/03/2022

Thank you for leaving us this review, this has been sent to our management team to review and work over with you. I hope we are able to come to a resolution and get back to providing a quality service experience!

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
NS
NANCY LEIGH SELVIG
LN
gravatar
Lukman N.
Moorhead, MN
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2021
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Great service
Great service
Zach L., Customer Relations Manager from Gateway Hyundai Fargo responded on 12/09/2021

Thank you for the feedback, we hope to see you again!

Zach Lachowitzer
Customer Relations Manager
701-282-5522
Employees worked with
NS
NANCY LEIGH SELVIG
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