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SureCritic / Hyundai Dealer / Torrington Hyundai / STEVE CHOUINARD
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STEVE CHOUINARD

Torrington Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
78

Reviews of STEVE CHOUINARD

TW
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Tajaneh W.
Waterbury, CT
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Will return
Nice and Friendly service. First time there, I will definitely return.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 03/30/2019 06:00 AM

Thank you Tajaneh for your review, Have a great weekend.

Employees worked with
SC
STEVE CHOUINARD
PZ
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Paul Z.
Torrington, CT
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
PZ
Steve always professional and wonderful service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 03/26/2019 11:04 AM

Thank you Paul for your review. We appreciate your business.

Employees worked with
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STEVE CHOUINARD
MR
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Monique R.
Unionville, CT
2018 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Superb Service
I am treated with respect and kindness from all who work in service especially the service consultant, Steve C and His manager, John. I have appreciated their patience and perseverence through my vehicles circumstance.
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 03/22/2019 05:25 AM

Thank you Monique for your review it helps a lot. On a side note we have a position open here at the dealership so please call John Alfano in sales and bring your resume. Thank you again. 
860-489-0471

Employees worked with
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STEVE CHOUINARD
JJ
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Joanne J.
Thomaston, CT
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
This place is wonderful
The employees they’re awesome
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 03/18/2019 05:19 AM

Thank you Joanne for your review. We appreciate your business.

Employees worked with
SC
STEVE CHOUINARD
KM
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Kenneth M.
Torrington, CT
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
always had a great experience with the dealership
Been dealing with the dealership for a good 10 years now and always gave us good service
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 03/15/2019 05:31 AM

Thank you Kenneth for your review. We appreciate your feedback.


Christopher Derrick
Service Manager

Employees worked with
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STEVE CHOUINARD
PC
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Patrick C.
Torrington, CT
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly people
Quick realible
Recommended
CHRISTOPHER D. from Torrington Hyundai responded on 03/15/2019 05:27 AM

Thank you Patrick for your review. We appreciate your feedback.

Christopher Derrick
Service Manager

Employees worked with
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STEVE CHOUINARD
JT
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Jonathan T.
New Hartford, CT
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Joann
Went in for an oil change. Was very timely.
Recommended
JOHN M. from Torrington Hyundai responded on 02/26/2019 05:57 AM

Good Morning, 

Thank you for the great survey. Appreciate it!

Enjoy your week, 
Your Torrington Hyundai Service Team 

Employees worked with
SC
STEVE CHOUINARD
JJ
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Joanne J.
Thomaston, CT
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Everyone is friendly helpful they know what they’re doing and they explain everything.
Recommended
JOHN M. from Torrington Hyundai responded on 02/22/2019 06:41 AM

Good Morning, Once again, thank you for being a great customer and for the excellent survey. 

Enjoy your weekend, 
Your Torrington Hyundai Service Team 

Employees worked with
SC
STEVE CHOUINARD
JL
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Janet L.
Lakeville, CT
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service
I had the best service ever. I was stranded and they took my car in immediately.
Recommended
JOHN M. from Torrington Hyundai responded on 02/11/2019 05:27 AM

Good Morning,  Thank you for the great survey Ms. L.  We're pleased we were able to take care of you. 

Enjoy your week, 
Your Torrington Hyundai Service Team 

Employees worked with
SC
STEVE CHOUINARD
RW
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Robert W.
Morris, CT
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall
Went in for some recall repairs. Done quickly and efficiently.
Recommended
JOHN M. from Torrington Hyundai responded on 02/05/2019 06:45 AM

Good Morning, 

Thank your Sir for the excellent survey. We're pleased we were able to meet all of your expectations.

Enjoy your week, 
Your Torrington Hyundai Service Team  

Employees worked with
SC
STEVE CHOUINARD
Verified Customer
Bristol, CT
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Professional and prompt, both of which I appreciate.
Excellent service department.
Recommended
JOHN M. from Torrington Hyundai responded on 01/30/2019 05:15 PM

Thank you for the great survey Mr. L.  Your comments are appreciated by all of our staff.  Thank you again.

Enjoy the rest of your week, 
Your Torrington Hyundai Service Team 

Employees worked with
SC
STEVE CHOUINARD
PS
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Pearl S.
Simsbury, CT
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
How they treat me
Every time I go in there the people understand where I am coming from and really listen to me. They are friendly and make me understand what could be wrong with the car.
Recommended
JOHN M. from Torrington Hyundai responded on 01/23/2019 08:19 AM

Good Morning Ms. S, (We don't use names for security purposes) 

Thank you very much for the great survey.  You've been such a great customer and even better person and you're a pleasure to deal with whenever you stop in.  Be assured, we're looking out for you and are here to help in keeping and getting your Hyundai vehicle safe and sound. 

Enjoy the rest of your week, 
Your Torrington Hyundai Service Team 

 

Employees worked with
SC
STEVE CHOUINARD
Verified Customer
East Hartford, CT
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Oil Change was on time scheduled by appointment.
Service was excellent.
Recommended
JOHN M. from Torrington Hyundai responded on 01/22/2019 06:26 AM

Thank you Mr. Z for the great survey!  Be assured, we value your continued business. 

Enjoy your week, 
Your Torrington Hyundai service Team 

Employees worked with
SC
STEVE CHOUINARD
PZ
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Paul Z.
Torrington, CT
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Steve
Steve works at Torrington Hyundai. He is kind he is considerate he is a wonderful human being will you talk to me
Not Recommended
JOHN M. from Torrington Hyundai responded on 01/22/2019 06:24 AM

Thank you for being a great customer Mr. Z!

Enjoy your week, 
Your Torrington Hyundai Service Team 

Employees worked with
SC
STEVE CHOUINARD
Verified Customer
Unionville, CT
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Always do what they can for their customers, in the most proffessional way.
Recommended
JOHN M. from Torrington Hyundai responded on 01/16/2019 07:15 AM

Thank you Ms. C for the excellent survey! Be assured, we value your continued business. 

Enjoy your week, 
Your Torrington Hyundai Service Team 

Employees worked with
SC
STEVE CHOUINARD
KM
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Kenneth M.
Torrington, CT
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service all the time
excellent service all the time we go
Recommended
JOHN M. from Torrington Hyundai responded on 01/14/2019 07:04 AM

Good Morning Mr. M, 

We appreciate the fine survey.  We work hard at ensuring we deliver excellent service so we're pleased we met your expectations. Thanks for being a great customer. 

Enjoy your week, 
Your Torrington Hyundai Service Team 

Employees worked with
SC
STEVE CHOUINARD
FH
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Flora H.
Amenia, NY
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A+ dealer
I have done business with this dealership since 2003 and have bought 3 vehicles through them. I have always had a positive experience in all aspects.
Recommended
JOHN M. from Torrington Hyundai responded on 01/14/2019 07:02 AM

Good MOrning Ms. H, 

Thank you for the excellent survey! Be assured, we value your continued business. 

Enjoy your week, 
Your Torrington Hyundai Service Team 

Employees worked with
SC
STEVE CHOUINARD
DA
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Debra A.
New Hartford, CT
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Very professional
Always professional!
Recommended
JOHN M. from Torrington Hyundai responded on 01/14/2019 07:01 AM

Good Morning Ms. A, 

Thank you for being a great customer!

Have a good week, 
Your Torringoon Hyundai Service Team 

Employees worked with
SC
STEVE CHOUINARD
SM
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Sandra M.
Torrington, CT
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Job!
Thanks for taking care of me and my car! Totally happy!
Recommended
JOHN M. from Torrington Hyundai responded on 01/11/2019 11:27 AM

Good Afternoon Ms. M, (We don't use names for security purposes)

Thank you very much for the excellent survey. You're always a pleasure to deal with. Be assured, we value your continnued business. 

Enjoy your weekend and thank you for being a great customer. 
Your Torrington Hyundai Service Team   

Employees worked with
SC
STEVE CHOUINARD
Verified Customer
Thomaston, CT
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The staff is wonderful!!!
All of the staff is so friendly, makes sure you’re comfortable while you wait in their comfortable waiting room.
Recommended
JOHN M. from Torrington Hyundai responded on 01/11/2019 06:42 AM

Good Morning Ms. M, (We don't use names for security purposes) 

Thank you for the excellent survey! Be assured, we value your continued business. Thanks for being a great customer!

Enjoy your weekend, 
Your Torringotn Hyundai Service Team  

Employees worked with
SC
STEVE CHOUINARD
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