Dennis,
Thank you for taking the time out of your busy schedule to complete such a terrific review on our behalf. At Paramount Hyundai we work diligently as a team to provide our guests with the best possible service experience with every visit. Thank you for your business and we look forward to seeing you and your Kona at your next service appointment.
I am sorry your service experience at Paramount Hyundai was less than a 5 STAR experience. The concerns you mentioned in your comments are definitely not the normal and I would like to discuss them with you at your earliest convenience. Your voice has been heard and we take your concerns very seriously.
Please call or email at 828-449-1420 or dmorgan@paramountauto.com
Lorie Morgan
Customer Relations Manager
Paramount Auto Group
Micheal, We appreciate your business and are very sorry for the delays associated with your recent visit. It is always our goal to provide a 5 star service experience. We acknowledge these delays are unacceptable and will work to prevent this from occuring again. One of our managers will be reaching out to you to discuss your visit. Thank you!
Shawn HowardWe appreciate your business and are very sorry for the delays associated with your recent visit. It is always our goal to provide a 5 star service experience. We acknowledge these delays are unacceptable and will work to prevent this from occuring again. One of our managers will be reaching out to you to discuss your visit. Thank you!
Shawn HowardMr. Morris,
I sincerely apologize you feel your service visit was not acceptable. We strive to treat others as we would like to be treated. Unfortunately, we are human and with that being said, things do happen that are out of our control as well. Please contact me, Lorie Morgan at the number listed below or email me at dmorgan@paramountauto.com, I would like to speak with you regarding your visit.
Thank you for the feedback regarding your recent service visit. Extremely sorry to hear your recent visit was less than exceptional. It is always our goal to provide a 5 star service experience. We value your loyal business and will continue to work hard to earn it here at Paramount Hyundai / Genesis of Hickory.
Shawn HowardBraeleigh,
We apologize for any inconvenience we may have caused during your recent service visit. At Paramount Hyundai we strive to provide our guests with the best possible service experience with every visit. Thank you for your business and we will review our process with our team to ensure our guests receive a better experience in the future.
Pastor Graf
Thanks for speaking with me in regards to your fuel mileage reimbursement issue. As promised I will look into this personally and follow up with you. We appreciate your business and look forward to serving you many years to come.
Dear Valued Customer,
We apologize for any inconvenience we may have caused during your recent service visit. At Paramount Hyundai we strive to provide our guests with the best possible service experience and have shared your experience with our general sales manager as well. Thank you for your business and we look forward to hearing from you at your earliest convenience.
Dawn,
We apologize for any inconvenience we may have caused during your recent service visit. At Paramount Hyundai we strive to provide our guests with the best possible service experience with every visit. Thank you for your business and please feel free to return our call at your earliest convenience.