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SureCritic / Hyundai Dealer / Temecula Hyundai / STEVE ENRIQUEZ
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STEVE ENRIQUEZ

Temecula Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(661 reviews)
81

Reviews of STEVE ENRIQUEZ

CJ
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CANDACE J.
Beaumont, CA
2022 SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2022
verified customer Verified Customer
10
Category: Service
Great service department
Always timely service with friendly advisers !
Employees worked with
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STEVE ENRIQUEZ
IE
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ISAAC E.
Menifee, CA
2016 SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/25/2022
verified customer Verified Customer
10
Category: Service
Overall the easiest experience I’ve had
I went in on a weekend expecting to have my car looked at on Monday And they gave me a call 30 minutes after I left letting me they did a quick inspection and confirmed the things needed. There was great communication and made the process easy and painless. I’ve was attended to quickly and felt the excellent service immediately.
Employees worked with
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STEVE ENRIQUEZ
GS
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GINA S.
Winchester, CA
2019 TUCSON
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2022
verified customer Verified Customer
10
Category: Service
TEMECULA HYUNDAI ALWAYS PROVIDES AWESOME SERVICE
From the time I bought my vehicle to performing all the services. Steven and his staff always provided great service above and beyond what is expected.

To upper management: Temecula Hyundai is a textbook example of taking care of the customer and providing awesome service. If there are any awards to be handed out Steven and Temecula Hyundai are a sure pick
Employees worked with
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STEVE ENRIQUEZ
WW
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WILLIAM W.
Winchester, CA
2012 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/06/2022
verified customer Verified Customer
10
Category: Service
Excellent service
Very efficient and reliable. I know when I bring my vehicle in for service that it will be done right and in a short amount of time.
Employees worked with
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STEVE ENRIQUEZ
SH
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SEBASTIAN H.
Sun City, CA
2021 SANTA FE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2022
verified customer Verified Customer
10
Category: Service
Repair engine light
Steve does excellent job for the customer's on yesterday's
Employees worked with
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STEVE ENRIQUEZ
Verified Customer
Menifee, CA
2015 SANTA FE SPORT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2022
verified customer Verified Customer
10
Category: Service
One my head light was out
Thanks for sales person he replaced it with no time
Employees worked with
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STEVE ENRIQUEZ
Verified Customer
Fallbrook, CA
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Just a quick trip to install a couple of parts
Easy visit. Quick. Waited in the lounge
CARLOS V., Service Manager from Temecula Hyundai responded on 04/12/2022 10:30 AM

Thank you so very much for the fantastic 5 star review. We appreciate your business.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
DH
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Danielle H.
Menifee, CA
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Expectations always met!
My service provider Steve is exemplary in every way. I have always had a good experience bringing my car here.
CARLOS V., Service Manager from Temecula Hyundai responded on 04/12/2022 10:30 AM

Thank you so very much for the fantastic 5 star review. We appreciate your business.






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
CG
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Carlos G.
Temecula, CA
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Repair
verified customer Verified Customer
Category: Service
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/13/2022
Service Type: Repair
9
Category: Service
Excellent customer service
From taking the time to call and work with you to see what would be the best time for you to schedule a check/concern on your car to offer a loaner car during the inspection without any hesitation that’s excellent customer service from Steve a 10 star be extremely superb a 9 out of 10 rating still immaculate service. Thanks
STEVE J E. from Temecula Hyundai responded on 03/17/2022 11:56 AM

Thank you for taking the time to speak with me today. I look forward to seeing you when you drop off in a couple of weeks  to adress your noise concern . 

Thank you 
Steve Enriquez
Temecula Hyundai 

Employees worked with
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STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2012 Hyundai Sonata
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/03/2022
Service Type: Maintenance
verified customer Verified Customer
0
Category: Service
Will recommend if you are filling an insurance claim!!
Well.. I have been taking my car before there mainly for oil changes. After that I took my car since I did experience a huge change on my vehicle they were able to figure out the issue and did fix it were very great on communicating that with me, also keep in mind I did fill a claim thorough my insurance! In a instance they seem they wanted to get paid because when I was ready to pick up my vehicle they wanted to know figure out I had the money which is reasonable to ask! After they fixed the problem I was notified about another issue in which I stated to them I have not experience that issue other wise I would of told them about it. They said they will look further into the situation and told me it would not correlate with the issue they fixed in my car “ I said okay” left the dealership thinking my car was okay. Which it was, however I’am experiencing the issue they had told me about, I reach out to them until this day I have not heard anything!
STEVE J E. from Temecula Hyundai responded on 03/05/2022 05:11 PM

Thank you for your feedback we attempted to reach out to you to further discuss your vehicle and left you a  voicemail 
please gives us a call at your earliest convinece

Steve Enriquez
951-699-6807

Employees worked with
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STEVE ENRIQUEZ
Verified Customer
Sun City, CA
2018 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/01/2022
Service Type: Maintenance
verified customer Verified Customer
9
Category: Service
Vehicle Service
I have always had good experiences when I bring my vehicle in for service. The staff is great!
CARLOS V., Service Manager from Temecula Hyundai responded on 03/07/2022 09:22 AM

Thank you for the review. We appreciate your business. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
AP
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Ajay P.
San Marcos, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
10
Category: Service
Steve is above and beyond, just for life , drive 30 plus miles one-way.
Steve is above and beyond and always helpful Nd straight forward and very honest.
CARLOS V., Service Manager from Temecula Hyundai responded on 02/11/2022 03:52 PM

Thank you for the great 5 star review. Hope you have a fantastic weekend. 

 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
AP
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Ajay P.
San Marcos, CA
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Steve is above and beyond, just for life , drive 30 plus miles one-way.
I drive 30 plus miles for service ,one way ,Steve in service is above and beyond and so is the manager of service Carlos is awesome also.
Charles S N., Director of Operations from Temecula Hyundai responded on 02/11/2022 03:37 PM

Thank you so much!! 

We appreciate you.

Steve Nicholson
Director of Operations
(951) 699-6807
steve@temeculahyundai.com
Employees worked with
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STEVE ENRIQUEZ
MM
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Marilyn M.
Wildomar, CA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2022
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
In and out with new battery!!
Not at home and vehicle would not start, eventually it did, and we drove it to the dealership. It was the battery. Put in a new one and all is good again!! Thanks.
Marilyn
CARLOS V., Service Manager from Temecula Hyundai responded on 02/07/2022 10:40 AM

Thank you for the great 5 star review. We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
Verified Customer
Temecula, CA
2021 Hyundai Palisade
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/28/2022
Service Type: Repair
verified customer Verified Customer
9
Category: Service
Another satisfying normal maintenance trip to my local Hyundai dealer
I had set up a service appointment with the Temecula Dealership, unfortunately I didn't double check the date I entered and when I arrived at the dealership to have the requested maintenance performed, I was informed that my appointment was still 2 weeks away. I went back and looked at my backup and found that I had goofed. They took me anyway and I was pretty embarrassed by mistake but the personnel didn't worry about it and took care of it 2 weeks early!
CARLOS V., Service Manager from Temecula Hyundai responded on 02/07/2022 08:22 AM

Thank you for coming in to see us and have your vehicle serviced with our dealership. I am glad that we took you in early and had your maintenance performed same day. We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
CC
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Crystal C.
Temecula, CA
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Thank you Temecula hyundai service team
100% best service and attention , :) , i feel so confident driving my car around knowing it has been inspected by the temecula hyundai service team, thank you! I really appreciate it!
CARLOS V., Service Manager from Temecula Hyundai responded on 12/30/2021 12:52 PM

Thank you for the perfect 5 star review. We appreciate you as a customer of Temecula Hyundai. Happy Holidays. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
PT
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Patricia T.
Sun City, CA
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Exceeds expecttions
I purchased my Hyundai Tuscon from Temecula Hyundai in July 2017 and have returned thereafter for each successive maintenance service. From Sales to Service my experience has consistently exceeded expectations. The folks in every department and at every level do an excellent job of making the Customer their #1 priority.
CARLOS V., Service Manager from Temecula Hyundai responded on 12/17/2021 03:59 PM

Thank you for taking the time to fill out the survey for us. We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
PC
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Pablo C.
Murrieta, CA
2019 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Completely satisfied.
Both repair and customer service is excellent.
CARLOS V., Service Manager from Temecula Hyundai responded on 12/06/2021 08:23 AM

Thank you for the great 5 star review.  We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
CT
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Clark T.
Menifee, CA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Very, Very happy WITH Hyundai, They stand behind their cars
I am very happy with Temecula Hyundai, they stand behind their vehicles and excellent service
CARLOS V., Service Manager from Temecula Hyundai responded on 12/06/2021 08:21 AM

Thank you for the great 5 star review.  We appreciate you as a customer of Temecula Hyundai. 






                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807
Employees worked with
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STEVE ENRIQUEZ
AC
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Antoine C.
Temecula, CA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Hyundai #1
Hyundai in Temecula is the best!!! Steve is one of the main reasons we continue to get our car serviced there!! The whole team is accommodating, on time, and provide the best service!!
PEYTON E K. from Temecula Hyundai responded on 11/22/2021 09:03 AM

Good Morning Antoine,

Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Steve and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2017 Hyundai Sonata!

We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Employees worked with
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STEVE ENRIQUEZ
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