Good Afternoon Pablo,
Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Steve and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2019 Hyundai Accent!
We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.
Sincerely,
Peyton Katz
BDC Agent, Temecula Hyundai Service
Good Afternoon Duane,
Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Steve and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2012 Hyundai Genesis!
We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.
Sincerely,
Peyton Katz
BDC Agent, Temecula Hyundai Service
Good Morning Wendee,
Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Steve and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2014 Hyundai Sonata!
We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.
Sincerely,
Peyton Katz
BDC Agent, Temecula Hyundai Service
Good Afternoon Cheryl,
Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Steve and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2020 Hyundai Elantra!
We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.
Sincerely,
Peyton Katz
BDC Agent, Temecula Hyundai Service
Hi Pat,
Thank you so much for taking the time to fill out our survey regarding your recent visit with us. We appreciate your feedback and are glad to hear that Steve and the rest of our team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2013 Hyundai Sonata.
We are grateful for your business and excited to have you as a loyal member of the Temecula Hyundai Family!
Sincerely,
Peyton Katz
BDC Agent, Temecula Hyundai Service
Good Afternoon Sandra,
My name is Peyton. I am a Customer Care Agent for Temecula Hyundai Service, and I'd like to personally thank you for taking the time to fill out our survey regarding your recent service with us. We sincerely appreciate your feedback; I assure you that we take any recommendation for improvement very seriously and work to ensure that negative aspects of one's experience never occur again.
With that, I'd like to apologize for the issues that you experienced while your 2020 Hyundai Venue was here for service. We pride ourselves on providing fast, friendly, efficient service to every customer that visits Temecula Hyundai, and it is evident that in your case, we failed to meet this expectation. To address the delay in servicing your vehicle, I do acknowledge that Hyundai Motor America has been experiencing large-scale supply-chain issues, in which several high-demand parts are on national backorder. This is most-likely the reason for the lenth of time that we had your vehicle here for maintenance. However, I completely understand how frustrating it is to be without a vehicle for that long, and sympathize with your concerns.
As for the sales-related issues with your leases, I would be happy to forward your concerns to the management team in the Sales Department so that they have an opportunity to make this right. They would be more than willing to assist you in this matter.
I would love the opportunity to make this right for you. Please feel free to contact me at your earliest convenience. I can be reached at (951) 699 - 6807 or by email at pkatz@temeculahyundai.com.
Again, I am so sorry for the inconvenience and frustration that we caused you, and look forward to speaking with you.
Best,
Peyton Katz
BDC Agent, Temecula Hyundai Service
Good Morning!
Thank you so much for fillng out our survey! We greatly appreciate the feedback and are so happy to hear that Daniel, Baltazar, and James were able to provide you with 5-Star Customer Care! We pride ourselves on giving fast, friendly, efficient service to every customer, every time, and I'm excited that we were able to do just that for you.
We are grateful for your business and look forward to servicing all of your vehicle's needs in the future. Thank you for being a loyal member of the Temecula Hyundai Family!
Best,
Peyton Katz
BDC Agent, Temecula Hyundai Service
Hi Branden!
Thank you so much for filling out our survey! We greatly appreciate your feedback and are glad that Steve and the rest of our service crew provided you with fast, friendly, efficient service while we replaced the clutch on your 2017 Elantra. We thank you for being a loyal member of the Temecula Hyundai Family, and look forward to servicing all your vehicle's needs in the future.
Best,
Peyton Katz
BDC Agent, Temecula Hyundai Service
Good Morning Richard,
I'd like to personally thank you for filling out our survey regarding your recent visit with your 2015 Hyundai Genesis. We greatly appreciate your feedback, as it is integral in helping us grow and improve. We strive to give every customer genuine 5-Star Customer Service, from our service entrance to our waiting area, ever time. It is indicative that in some of those aspects, we failed to do that during your most recent visit with us. Please feel free to reach out to me directly with any more information that you can provide about your visit, at your earliest convenience. I'd love the opportunity to make this right for the next time you visit us, as well as all of our loyal guests.
I may be reached by phone at (951) 699 - 6807, or by email at pkatz@temeculahyundai.com.
Again, we appreciate your business and are grateful for any insight you can provide.
Regards,
Peyton Katz
BDC Agent, Temecula Hyundai Service
Good Morning!
Thank you for taking the time to fill out our survey regarding your recent visit with your 2013 Hyundai Elantra. It is our goal to provide fast, friendly, efficient service to every customer, every time, and to treat each of our loyal guests as if they are a part of our own family. We are ecstatic to hear that Steve and the rest of our service team provided you with this 5-Star Customer Service!
Thank you again for being a part of the Temecula Hyundai Family. We look forward to servicing your vehicles in the future!
Peyton Katz
BDC Agent, Temecula Hyundai Service
Thank you for the great 5 star review. We appreciate you taking the time to fill out the survey.
Thank you for your feedback i reached out to you to discuss your last visit please give me a call 951-699-6807
Respectfully
Steve Enriquez
Thank you for the great 5 star review. We appreciate you coming in to have your vehicle serviced with us.
I am so sorry for the time taken to service your vehicle and also for the stain that was left. I would like to make things right for you and with that said I will be in touch to see what we can do to fix the concern. Hope you have a great day and will be in touch soon.
I am so very sorry for the inconvenience on your last visit. I would like to spend some time to perform a detail on the inside of your vehicle to get rid of the stain that was left and I know I cant do much at this point about the time spent with us but would like to make it up to you. I will be in touch to see what we can do for you.
thank you for taking the time to speak with me today
we look forward to taking care of your vehicle on your next service visit
Respectfully
Steve Enriquez
Thank you for the great 5 star review. Hope you have a great day.
Thank you for the outstanding 5 star review. We appreciate you taking the time out of your day to give us a great 5 star review.
Thank you for taking the time to fill put our survey. We appreciate you as a customer of Temecula Hyundai.
Thank you for taking the time to fill put our survey. We appreciate you as a customer of Temecula Hyundai.