Thank you for speaking with me and if you need anything else please do not heistate we are here to help
I would like to apologize for your recent experience and would like the opportunity to resolve your concerns. I would also like to get some more insight as to use this as a training experience for our staff. I have attempted to contact you via phone to discuss your concerns and had no luck. Please feel free to contact me directly at 863-577-5122. I look forward to speaking with you and hope you have a great day.
Thank you for speaking with me and if you need anything please do not hesitate to ask I am here to help.
Jessica Alexander