TC

TYLER B CHATTERTON

Assistant Service Manager
"Hard Working Family Man"
I always give 120% with work and my family. My goal is to be honest and true to my values and treat everyone as family.
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(154 reviews)
62

JM
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John M.
Orem, UT
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great
Grrat
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 03/02/2019 01:28 PM

John,
Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.
--Shawn Miller
Service Manager


MZ
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Mark Z.
Midway, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly environment and timely
Friendly environment and timely service!!!
Recommended
SERVICE C. from Murdock Hyundai Lindon responded on 03/02/2019 01:29 PM

Mark,
Thanks for the terrific review. We do our best each day to make every guest's visit a 5 Star experience. We appreciate your business and value your trust in us.
--Shawn Miller
Service Manager


BC
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Betty C.
Provo, UT
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/19/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good service this time
Good experience this visit
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 02/23/2019 06:53 PM

Hi Betty,
I'm so glad to hear that we were able to take better care of you this time around.  Thank you for your response to our survey and for choosing to get your vehicle serviced here with us.  I hope you have an excellent day!
-Shawn Miller, Service Manager


SA
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Stephanie A.
Provo, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Easy
The service department makes so easy and convenient. Never pushy and always honest.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 02/18/2019 02:21 PM

Hey Stephanie. I thankyou for the time you took to rate us with 5 stars. Positive feedback is always appreciated.  We try our best . An look forward to seeing you again for ay serve needs. If your have any questions or concerns feel free to call our service department .


JG
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John G.
Orem, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
2017 Santa Fe Service
Bret is a great service advisor!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 02/16/2019 06:04 PM

Hi John,
We're so glad to hear that you had a good experience at Murdock Hyundai!  We look forward to helping you out with your vehicle in the future.
-Shawn Miller, Service Manager


LN
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Lisa N.
Spanish Fork, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Very friendly and quick
Got in very quick to get my car serviced. Everyone was very friendly
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 02/16/2019 04:55 PM

Lisa,
Thank you for choosing Murdock Hyundai to service your car!  We're glad that you had a enjoyable experience with us.  Hope you have a great day!
-Shawn Miller, Service Miller


PK
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Peggy K.
Orem, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly
The service department is very friendly and professional!
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 02/13/2019 06:06 PM

Peggy,

Thank you for your feedback! I'm glad to hear everything went well for you. We look forward to serving you again soon!

Shawn Miller, Service Manager


Verified Customer
Cedar Hills, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
We love Murdock Hyundai. The service dept is fantastic.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 02/09/2019 06:11 PM

Dear Guest,

I'm glad to hear of your recent experience with us! We really do have the best service team around. Our goal is to always give you service that keeps you smiling for days! We look forward to serving you again in the future.

Shawn Miller, Service Manager


CN
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Cindy N.
Spanish Fork, UT
2015 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/06/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Tyler had awesome customer service skills!
The employee that helped me was named Tyler. He did a great job!! He was very kind and checked in with me often to keep me informed on what was being done. I also saw him going above and beyond to help an elderly gentleman. I was very impressed with him and the way that he treated people. The only complaint that I have is that every time I come there I get told that my car is ready and just needing to go through the car wash and then it seems like it takes another 30-45 minutes for the car wash. I will start declining the car wash from now on.
Recommended
SHAWN M. from Murdock Hyundai Lindon responded on 02/09/2019 05:45 PM

Cindy,

Thank you for your feedback! We sure do love Tyler here. I'm glad that he exceeded your expectations! I apologize for the long car wash wait. We do our best to get vehicles through as quickly as possible and sometimes it takes longer than expected. I do apologize for any inconvencience that may have caused you. We look forward to serving you again in the future!

Shawn Miller, Service Manager


TC
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TYLER B C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2022
10
Category: Service
Great Service
He was professional and friendly.
KAISHA R. from Murdock Hyundai Lindon responded on 02/01/2022 01:35 PM

Thank you for your great review! 5 star service is our standard practice and we are very glad to hear that we were able to deliver that standard to you. We hope to see you for all your future vehicle needs!

Shawn Miller, Service Manager


DW
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Deborah W.
American Fork, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2022
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Highly satisfied
I had a tire pressure light come on several times in the last few months, so this time I asked for a closer look for a cause and they found a screw that had been overlooked. The associate helping me was very courteous and engaged. Vehicle was returned repaired and newly washed. Very happy with result and treatment
KARI M. from Murdock Hyundai Lindon responded on 01/11/2022 03:31 PM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager


TC
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Tyler C.
Lehi, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
Friendly and helpful
KAISHA R. from Murdock Hyundai Lindon responded on 09/18/2021 06:54 AM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager


Verified Customer
Cedar Fort, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
The best ever
Murdock Hyundai in Lindon has the best employees! The service advisors are always so helpful. The service cashiers are also amazing!
KAISHA R. from Murdock Hyundai Lindon responded on 09/18/2021 06:51 AM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager


GJ
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Gwen J.
Orem, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
Tyler helped me this past time with my car and was very helpful and the communication was great. There was something weird and out of the normal happening with my car and he went above and beyond to make sure it was fixed
SERVICE C. from Murdock Hyundai Lindon responded on 08/23/2021 12:42 PM

Thanks for the awesome review! We are so glad that you trust us for all of your vehicle's needs. We strive to provide a 5 star experience every time you come in. We look forward to working with you in the future!

Shawn Miller, Service Manager


TC
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Tyler C.
Lehi, UT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Great service
Great service center
KARI M. from Murdock Hyundai Lindon responded on 08/20/2021 07:52 PM

Thank you so much for your positive review! We are always so happy to hear when you have a good experience. Thank you for choosing Murdock! We look forward to seeing you for all of your servicing and maintenance needs. 

Shawn Miller, Service Manager

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