Business Solutions
SureCritic / Hyundai Dealer / Dennis Hyundai of Easton / TODD KISTLER
TK

TODD KISTLER

Dennis Hyundai of Easton
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(375 reviews)
82

Reviews of TODD KISTLER

KW
gravatar
Keena W.
Columbus, OH
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
If it’s not Dennis Hyundai I’m not going
Yet again I needed an oil change and a possible tire. But it wasn’t my tire I needed brakes. Needless to say Todd Kistler got my baby together!!! Love Hyundai.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 02/21/2019 02:08 PM

Thank you so much for the great review!!  We appreciate our customers taking the time out to share their experiences!

Employees worked with
TK
TODD KISTLER
Verified Customer
Sunbury, OH
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Always great service
I have a nine year old Santa Fe that I love and have been taking my car here the entire nine years. I have always gotten excellent service. The entire team is friendly and courteous. I would definitely recommend them for sales and service.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 02/13/2019 05:54 AM

Thank you so much for the great review!!

Employees worked with
TK
TODD KISTLER
PT
gravatar
Patricia T.
Westerville, OH
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Helpful and Responsible
The people are helpful by writing what needs to be done soon. They ask if they could help set up the appointment now. The work is completed correctly.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 01/28/2019 05:47 AM

Thank you so much for the great review!!

Employees worked with
TK
TODD KISTLER
JP
gravatar
John P.
Blacklick, OH
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Fast and friendly
I have always been in and out for service under an hour. The staff doesn't over charge for items not required during normal maintenance.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 01/23/2019 05:46 AM

Thank you so much for the great review!!

Employees worked with
TK
TODD KISTLER
BT
gravatar
Barbara T.
Columbus, OH
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
Excellent service, friendly, honest staff that goes above and beyond for the customer.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 01/23/2019 05:43 AM

Thank you so much for the great review!!  Your kind words are much appreciated.

Employees worked with
TK
TODD KISTLER
Verified Customer
Gahanna, OH
2012 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Dependable service
Consist service
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 01/23/2019 05:43 AM

Thank you for the 5 stars!!

Employees worked with
TK
TODD KISTLER
CY
gravatar
Charles Y.
Pickerington, OH
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly service dept., Service completed sooner then I expected.
The service Dept. was friendly and professional. The parts I needed had to be ordered and were installed the next day.
I really appreciated this dealer's consideration so my wife and I could get our car repaired quickly.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 01/17/2019 02:01 PM

Thank you so much for the great review!!  We are glad we could get your vehicle repaired quickly!

Employees worked with
TK
TODD KISTLER
Verified Customer
Reynoldsburg, OH
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/14/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Nice
Everything was really nice and clean
Recommended
Employees worked with
TK
TODD KISTLER
Verified Customer
Columbus, OH
2004 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The people that work there
I feel really good taking my car into this dealer for any and all work. I feel like I am really being taken care of and that my car is safe. Love the people that work there. They are so friendly and nice.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 01/14/2019 11:34 AM

Your kind words are much appreciated.

Employees worked with
TK
TODD KISTLER
Verified Customer
Columbus, OH
2011 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Place
Excellent and knowledgeable service staff.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 01/14/2019 11:32 AM

Thank you so much for the great review!!

Employees worked with
TK
TODD KISTLER
Verified Customer
Columbus, OH
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Everyone is very nice, and professional.
While waiting for my car to be serviced, I recommended the Hyundai brand, and Dennis to a young man looking at cars at your showroom.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 01/14/2019 11:31 AM

Your kind words are much appreciated.

Employees worked with
TK
TODD KISTLER
MG
gravatar
Maggie G.
Westerville, OH
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Car Maintenance
I like to maintain my Hyundai for optimal performance. I was able to schedule an appointment, get a list of maintenance needs in advance and budget these replacements over time. The team was fast and the service is seamless. Well worth your money spent. Will be in for future needs. Having just moved from out of state, this has taken a big worry off my shoulders.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 12/31/2018 07:11 AM

Thank you for the 5 stars!!  When our customers leave here happy, that makes us happy.

Employees worked with
TK
TODD KISTLER
NB
gravatar
Nicole B.
Whitehall, OH
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2018
verified customer Verified Customer
Category: Service
Kudos to Customer Service!
I sincerely appreciated being reached out to about my concerns. The service manager made things right!
Recommended
Employees worked with
TK
TODD KISTLER
NB
gravatar
Nicole B.
Whitehall, OH
2017 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2018
verified customer Verified Customer
Category: Service
Kudos to Customer Service!
I sincerely appreciated being reached out to about my concerns. The service manager made things right!
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
12/19/2018
Service Type: Repair
Category: Service
Maintenance care questionable
There should be more details made in the inside care of the vehicles when they are being left for service.
Recommended
Casey A R. from Dennis Hyundai of Easton responded on 12/20/2018 03:34 AM

Hi Nicole,

I'm very sorry your vehicle was returned to you like that. The person that handles my quality control and final vehicle inspection is on vacation, I take full responsibility. I will contact you today to get this resolved. 

Thank you,

Casey Root
Service Manager 
Dennis Hyundai
614-471-2900 ext 7301

Employees worked with
TK
TODD KISTLER
KW
gravatar
Keena W.
Columbus, OH
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/17/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
How do you drive a Hyundai and not come here?
First off my first Hyundai ever!!! Love the service department. I didn’t have an appointment but they still got the job done with a wash and vacuum. Todd got the job done!!! Always work with Dennis Hyundai!!!
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 12/18/2018 06:05 AM

That is so wonderful to hear! It is fantastic to know Todd and our team made your experience speedy and satisfactory.

Employees worked with
TK
TODD KISTLER
DH
gravatar
Don H.
Westerville, OH
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Great people like Todd Kistler
Thanks to great service from people like Todd Kistler, I recommend Dennis Hyundai to people I talk with for service support on their cars
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 12/17/2018 05:39 AM

Thank you so much for the great review!!  Your kind words are much appreciated.

 

Employees worked with
TK
TODD KISTLER
BH
gravatar
Brad H.
Galloway, OH
2012 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
what else can i say. . .
that i haven't already. i love these guys. my experience here has been consistently pleasant, fair and always has me returning. what higher honor can i give than that?
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 12/13/2018 11:07 AM

Your kind words are much appreciated.  Your happiness with our services is absolutely the highest honor!

Trisha Newcome
Warranty Administrator
Employees worked with
TK
TODD KISTLER
GG
gravatar
Gregory G.
Blacklick, OH
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Transparency
I like that they have transparency of information and that I am not subjected to up selling in the service department.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 12/13/2018 11:06 AM

Thank you for the 5 stars!!

Trisha Newcome
Warranty Administrator
Employees worked with
TK
TODD KISTLER
AW
gravatar
Anita W.
Newark, OH
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best New and Use Car Dealer in Columbus, Ohio
Excellent service department and honest sales department. Your total satisfaction during and years after are their goals
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 12/13/2018 11:05 AM

Your kind words are much appreciated.

Trisha Newcome
Warranty Administrator
Employees worked with
TK
TODD KISTLER
DS
gravatar
David S.
Columbus, OH
2005 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great people
The staff are great. No hard selling and service team is very responsive.
Recommended
TRISHA N. from Dennis Hyundai of Easton responded on 12/13/2018 11:03 AM

Thank you so much for the great review!!

Trisha Newcome
Warranty Administrator
Employees worked with
TK
TODD KISTLER
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.