Thomas, we want to apologize for the difficulty with scheduling. Like many businesses, we are needing to hire additional personnel and finding it much more challenging than normal to find qualified applicants. We are working very hard to hire additional technicians and hope to be back up to normal capacity sooner rather than later. We appreciate your patience and apologize again. Thank you for choosing Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!
Anonymous, thank you for the good review! We're so sorry that it took two visits to get your vehicle running properly but we're glad that we were able to take care of it in the end! We'll make sure to pass along your kind words to Cole! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Thomas, thank you for the kind review! Courteous, efficient and professional are all things that we strive for on a daily basis! It was a pleasure serving you! Thank you for choosing Mike White Ford!
Terry, thank you for the kind review! We're so glad that you had a good experience with our service team and your Fiesta was back on the road quickly and safely! We're so grateful that you chose Mike White Ford! It was a pleasure serving you! We look forward to serving you again in the future!
Kelly, thank you for the good review! We're so glad that your oil change went smoothly! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Anonymous, thank you for the good review! We're so glad that you found our team to be friendly and helpful! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
John, thank you for the kind review. Thank you for letting us know about your DEF issue. We can't fix anything that we don't know is wrong, and we will be sure to have a discussion with our team regarding this. Thank you for your understanding. We look forward to serving you again in the future!
Darlene, thank you for the good review! We're so glad that your service was prompt and your wait as expected! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Anonymous, thank you for the great review! We're so glad that you enjoyed spending some time with our service team and we're very proud of our oil changes! It was a pleasure serving you. Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Jim, thank you for the great review! We're so glad that you enjoyed spending some time with our staff. We'll pass along your kind words to Curly! It was our pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Anonymous, welcome back! We're glad that we were able to take care of you in a friendly and fast way! Whenever you would like to get into a new vehicle, let us know and we'll be happy to help! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Ashlee, thank you for the good review! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Michael, thank you for the good review! We're so glad that your scheduled service went according to plan! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Thank you for the excellent review! Also, thank you for bringing up the name issue so that we can fix it! The vehicle should now show exclusively in your name in our records! It was a pleasure serving you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Bruce, thank you for the heads up! We do still give out the car wash coupons and we're going to look into it to see why you didn't receive one. We'd be more than happy to get one out in the mail to you. Just reply to this email and let me know your address and if you'd prefer Squeaky's, Hippo, or Mister Carwash! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Deborah, we are so sorry to hear that your last visit wasn't up to par. We would like to know what happened and where we fell short of past experiences. If you have a moment, please reply to this email or if you can call us at (208) 664-9211 and ask for Ed or Kevyn (Our Service Management Team), we want to make sure your next visit is back up to where it should be! Thank you so much, Haley Baggins, Director of Culture, Training and Development.
Louie, thank you for the 4 star review! It was a pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!
Sheri, thank you for the great review! We're so glad that you were greeted and taken care of in a timely manner! It was our pleasure to serve you! Thank you for choosing Mike White Ford. We look forward to serving you again in the future!
Stephen, thank you for the good review! We're so glad that enjoyed our friendly and knowledgeable staff and received good, timely service! It was our pleasure to serve you! Thank you for choosing Mike White Ford! We look forward to serving you again in the future!