ReScore Reviews™ (7)
Thank you for the review. You are welcome to use our shuttle service any time.
I am sorry that you missed your other appointment, I totally understand scheduling is a priority. I just wanted to be sure we did a thorough job. Thank you for being understanding and giving us a great review.
I completly understand, I know we are not the cheapest in town. I do however have one of the best no hassle 3 year 36000 mile warranties with roadside assistance. offer a shuttle service, and offer a lifetime protection plan. I invite you to take advantage of these services in the future.
We feel obligated to tell customers everything their vehicle needs. we do not have an issue working with you to help budget repairs. we can always set up a repair schedule timeline if that would help.
Im sorry about not informing you of the diagnotic fee. you may have talked to me personally, and where i dont deal with customers all the time I do tend to forget to inform customers of the fee. I do appologise for that. Thank you for still giving us a good review.
Thank you for the review.
Thank you for the 4 star review, Let me know if there is anything we could improve on to get 5 stars.
However after parking the vehicle at my shop I realized some oil driving under the engine area
I investigated and it was clearly obvious that something was not right. I was disillusioned thinking that surely the mechanic saw this as he had to be all around it based on the repair .
Yeah I know that wasn’t the reason I brought it in , but service is the ability to anticipate customer needs and handle them. 5 Star is a great place but attention to detail will make them THE PLACE
Sorry we missed the oil leak. Normally my technicians do a complete courtesy inspection to inform of all problems, occasionally one is not done or something gets overlooked. This is something we are working on improving.
We will take care of it all when you get back, just give us a call and let us know when is convient for you.
Thank you very much, customer stisfaction is our #1 priority.