Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

375 Reviews

99% Would Recommend
Latest Review 21 days ago

Reviews


GM
George M.
La Grange Park, IL
Chevrolet Monte Carlo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Spoke with Jamie. She said that the facility was good and provided quick service.
This review was collected via phone interview by Customer Research Inc.

PC
Patrick C.
Westchester, IL
Lexus RX 330
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Patrick said the business is very accommodating and they do a good job.
This review was collected via phone interview by Customer Research Inc.

MG
Mary G.
Illinois
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Mary said that the facility took care of what she needed to have done and were prompt about it.
This review was collected via phone interview by Customer Research Inc.

SB
Sandra B.
Brookfield, IL
Jeep Compass
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Spoke with Ron. He said he has used the business for about 20 years and has nothing to complain about.
This review was collected via phone interview by Customer Research Inc.

GS
Gerard S.
Brookfield, IL
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Gerard said the business was quick at getting the job done. Don was informative and gave him an estimate before doing the work.
This review was collected via phone interview by Customer Research Inc.

MZ
Matt Z.
La Grange Park, IL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Matt said things went well at this business.
This review was collected via phone interview by Customer Research Inc.

EC
Edward C.
Brookfield, IL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Edward said the employees were honest. They provided honest service.
This review was collected via phone interview by Customer Research Inc.

IY
Iyad Y.
Lyons, IL
Mazda Mazda6
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/14/2018 Category: Service
Lyad said he received terrible service. His vehicle was in an accident and he took it to be inspected. Someone who runs the facility looked at his vehicle briefly and told him it needed a front knee assembly. He asked them to inspect it fully and call him with the exact problem. About 10 minutes later he received a call saying the same thing
This review was collected via phone interview by Customer Research Inc.
Don Y. from Advanced Automotive Care Inc responded on 06/16/2018

This gentlemen is a liar that’s not st all what happened
he did bring it in and we did inspect it the vehicle was hit very hard it had bent spindle and knuckle assembly he paid for the front end to be inspected but it also was hit at a different time on the other side which he didn’t tell us we did the 65.00 inspection like he asked I don’t know what he wants no 10 min all made. Up story


DL
David L.
Brookfield, IL
Ford RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
David said the service was timely.
This review was collected via phone interview by Customer Research Inc.

SP
Stephanie P.
La Grange, IL
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Stephanie said the service was done with ease. The work was efficient.
This review was collected via phone interview by Customer Research Inc.

AT
AUDRI T.
Glendale Heights, IL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
These guys are simply awesome! Finally! A mechanic you can TRUST!
I have taken my vehicle here several times and have never had a bad experience. The staff is courteous and knowledgeable. This last time I came in for back brakes and dropped my car off for them to work on. It was done as promised and they even checked out the other parts of the car for issues and replaced something under warranty. Last time, it was an emergency situation with my front brakes. I showed up and they were able to come in and they fixed it while I waited. Again, checking everything out to be sure it was all working fine. They never do things that are not necessary either. It is so hard to find a mechanic that you can trust, and I have found one in these guys.

JF
Jackie F.
Brookfield, IL
Honda
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Jackie said the staff are friendly, courteous and efficient. She likes the service.
This review was collected via phone interview by Customer Research Inc.

AM
Anna M.
North Aurora, IL
Nissan Armada
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Anna said the staff did everything she wanted, in a timely fashion. She said they bent over backwards to help her, which she appreciates.
This review was collected via phone interview by Customer Research Inc.

ET
Elana T.
Berwyn, IL
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Elana said the business was very nice, she trusts them and she has always has a good experience.
This review was collected via phone interview by Customer Research Inc.

MP
MIKE P.
Brookfield, IL
Mercedes-Benz C300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Great service
I went for an oil change. I said I had to be in the city early afternoon and I could come another day if it was a problem. They were very accommodating. I had an oil change in an hour. Price was very reasonable. I just bought this car in September of 2017. This is where I will go for service.

CR
Carly R.
Illinois
Ford Taurus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/14/2018 Category: Service
Carly said the business had good service.
This review was collected via phone interview by Customer Research Inc.

CR
CLAUDIA R.
Brookfield, IL
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2018
Trusted car care
Don and Lorenzo are always happy even when answering the phone. When I drop off my car they are ready to take my car in to service it right away. It's always a pleasure to see the whole crew working together to get my car 100% which is why I've been coming to Advanced Automotive for years! Keep up the great work!

MS
Maggie S.
Brookfield, IL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/27/2018 Category: Service
Maggie said the business provided great service.
This review was collected via phone interview by Customer Research Inc.

OR
Oscar R.
Brookfield, IL
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2018 Category: Service
Oscar said they were very friendly, they kept in touch with him and he was taken care of well.
This review was collected via phone interview by Customer Research Inc.

CE
Chrissy E.
Illinois
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Chrissy said she likes this business. The staff are great.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 375 in total