business image

Affordable Car Doctor

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(317 Reviews)
82
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
82
Net Promoter Score ®

Business Details

About

We work on all makes and models. Fully certified automotive mechanical repair shop,...15 years in business with many loyal customers our reviews tell all. We work on all makes and models. Fully certified automotive mechanical repair shop,...15 years in business with many loyal customers our reviews tell all.

Categories
Auto Maintenance, Car Maintenance, Auto Repair
Contact
(503) 287-4673

Business Hours

Mon
8:00 AM - 4:30 PM
Tue
8:00 AM - 4:30 PM
Wed
8:00 AM - 4:30 PM
Thu
8:00 AM - 4:30 PM
Fri
8:00 AM - 2:30 PM
Sat
closed
Sun
closed
* Pacific Time (US & Canada)
12341 SE Foster Rd #A Portland, OR 97236
Affordable Car Doctor's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(317 Reviews)

Verified Customer
Portland, OR
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/10/2024
verified customer Verified Customer
0
Didn't Communicate Service Capabilities
We brought in a Smart car to get looked at and fixed - after they did the diagnostics, they told us they didn't work on Smart cars and couldn't even get parts to fix it. I would have never brought it in in the first place if I had known that and would have greatly appreciated it if they had told me this when I was first making the appointment. This ended up being a waste of our time and money. They also don't live up to being affordable they have higher diagnostic fees than I've paid at other shops ($200+). They were nice enough but the lack of transparency combined with the cost is a big no go.
Rich J., Owner from Affordable Car Doctor responded on 01/10/2024 07:28 AM

This is Rich the owner, im sorry this experience went to this place for review. I was really hoping u would pick up car before noon  while i was here i really wanted to talk to u about what we found in our therow  inspection for good communication because we found issues u cant find without a inspection, This would have been found  in a pre-purchase inspection car would have been red flags.. sorry that there was a break down of that or miss understanding. My tech. acually has work on lots of smart cars in the past at his other shop. it drives just like most smart cars deffinately feels different then most. but we found numerous electrical communication issues that could be causing some of what u feel driving.  someone in past replaced the computer and the speedometer cluster and they didnt do the required reprograming to match the vin# and car so thats the main reason i could go any further with it.  Im not even sure that it could be sold like that, im just not sure. . My hope was that this information i thought u would go back to were u purchased have a conversation with them. also u as owner u needed this info, so u dont spend alot of money on car when this grograming needs to happen 1st, and im not 100% sure where u get that done,  unfortunatelly its little tehnical may need dealership for that. 
( communication is key here, apolagize for the miss on this 1) Rich

Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,583 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,023 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(149 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(622 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,715 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.