Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

355 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


EC
Eduardo C.
Los Angeles, CA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018
Owner is very helpful
Work was done correctly and customer service is great

ED
Eric D.
Los Angeles, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/24/2018 Category: Service
Eric said he has had good experiences at this business, not just one, but several.
This review was collected via phone interview by Customer Research Inc.

SY
SIMON Y.
La Crescenta, CA
BMW 745Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
BMW Specialists
Steve is helped us and explained the problem to us as best we can so we can understand. He is knowledgeable and was able to diagnose the problem quickly, unless other mechanics who misdiagnosed and don't know BMW's very well.

TS
Tamara S.
Pasadena, CA
BMW 750Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018
Bmw 750li
If you haven't tried this place, you are missing out on excellent customer service, reasonable prices, and guaranteed repairs or maintenance done right. I've been going here for several years now and have never been disappointed with the service, any and every situation is handled with care and honesty.

GL
Georgia L.
Pasadena, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018
Excellent service
Steve and his team are great. They are honest, responsive and attentive to customers’ needs. I’ve been to many BMW dealers and service providers in the greater LA area. Alpine is the best.

BK
BILL K.
Agoura Hills, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Best mechanics in LA
Steve is top shelf. Honest and fair. Won’t go anywhere else.

JM
JEANINE M.
Ontario, CA
Mercedes-Benz S500
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/29/2018
Guaranteed service
I have taken my car to Alpine for many years and I can always trust the service and repairs that I’ve received. Alpine will tow your car to their facility and repair it. The repairs are not costly and they do a great job. I recommend everyone give Alpine Auto a try. You’ll love it.

JW
Johnny W.
Los Angeles, CA
Mercedes-Benz 300E
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Johnny said the business is the best place for service.
This review was collected via phone interview by Customer Research Inc.

MS
Mitzy S.
Los Angeles, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/28/2018
Service
Fantastic!!!
Service and staff

SC
Saul C.
Los Angeles, CA
Mercedes-Benz GL-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Saul said this business fixed the problem on his vehicle the first time.
This review was collected via phone interview by Customer Research Inc.

EM
ERICA M.
Valley Village, CA
Mercedes-Benz CLA-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Awesome staff
I love alpine auto, there staff is like family
Good work Ethics, Friendly and most of all Trustworthy

TT
Tony T.
Los Angeles, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018
A bad leak resolved
I had been waiting to get in to what is a very busy shop. They’re busy because they do great work. I had a bad coolant leak. I was afraid I was in for a large repair bill. After pressure testing the system, it was just a cracked coolant reservoir. While there they also fixed a couple of other items that had been annoying me. All in all, a great experience once again.

EV
ESTELA V.
Los Angeles, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Awesome work!!!
I love Alpine Auto. Steve is the beat and has awesome mechanics working for him. They found the problem with my car and took care of it at a very reasonable price. Highly recommend them...Nancy is always super sweet!!
Nancy M., Service Advisor from Alpine Auto responded on 10/15/2018

We appreciate you always. 

Nancy Marroquin
Service Advisor 
323-221-3126
alpineainc@yahoo.com

HS
HORACIO S.
Los Angeles, CA
BMW 745Li
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018
Excellent service
Excellent service, nice people, Nanci, Steve, Mike, etc.
Nancy M., Service Advisor from Alpine Auto responded on 10/15/2018

Thank you.

Nancy Marroquin
Service Advisor 
323-221-3126
alpineainc@yahoo.com

AA
Artur A.
Glendale, CA
BMW X6 M
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Artur said every thing is fine at this business. He likes the staff.
This review was collected via phone interview by Customer Research Inc.

JG
John G.
Los Angeles, CA
BMW Z3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
John said he feels comfortable with the way the business conducts their business.
This review was collected via phone interview by Customer Research Inc.
Nancy M., Service Advisor from Alpine Auto responded on 10/15/2018

Thank you 

Nancy Marroquin
Service Advisor 
323-221-3126
alpineainc@yahoo.com

SF
Samuel F.
Los Angeles, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Samuel said the price was right. They did a very good job. He said it is a good business.
This review was collected via phone interview by Customer Research Inc.
Nancy M., Service Advisor from Alpine Auto responded on 10/15/2018

Thank you for your reccomendations as well. 

Nancy Marroquin
Service Advisor 
323-221-3126
alpineainc@yahoo.com

AM
Andrea M.
Los Angeles, CA
Mercedes-Benz E320
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Andrea said this business's employees did good work and they are reliable.
This review was collected via phone interview by Customer Research Inc.
Nancy M., Service Advisor from Alpine Auto responded on 10/15/2018

Thank you so much. 

Nancy Marroquin
Service Advisor 
323-221-3126
alpineainc@yahoo.com

TT
Tony T.
Los Angeles, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2018 Category: Service
Tony said he appreciates Steve's candor and integrity. He stated that the pricing the business provides is fair as well as their excellent work and fast service.
This review was collected via phone interview by Customer Research Inc.
Nancy M., Service Advisor from Alpine Auto responded on 10/15/2018

Thank you. 

Nancy Marroquin
Service Advisor 
323-221-3126
alpineainc@yahoo.com

TT
Tony T.
Los Angeles, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Project Car
I recently purchased a used BMW convertible. I went by their parts yard looking for some things. I came to find out not only do they have an excellent parts yard, they have great mechanics that know what they’re doing. After replacing the battery, I discovered I needed to replace the alternator. The pricing was better than every other place I checked and the use the right brand of parts, not cheap aftermarket junk. Steve and Tony are both very personable and honest. Even more they’re nice guys. They really know their stuff! Everything that I can’t do myself will be going to Alpine from now on. I could be happier. Almost forgot, he fixed the annoying problem I had with the glove box at the same time. If you own a BMW or Benz take it to Alpine.