Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

304 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


MS
Mitzy S.
Los Angeles, CA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Mitzy said the employees were fantastic.
This review was collected via phone interview by Customer Research Inc.

WB
Wesley B.
California
Jaguar XJ
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Wesley said he was happy with the customer service and was overall pleased with the service.
This review was collected via phone interview by Customer Research Inc.

BL
Brendan L.
Long Beach, CA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Brendan said he was helped out, and the service was good.
This review was collected via phone interview by Customer Research Inc.
Nancy M., Service Advisor from Alpine Auto responded on 05/29/2018

Thank you so much

Nancy Marroquin
Service Advisor 
323-221-3126
alpineainc@yahoo.com

AV
Anthony V.
Los Angeles, CA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Anthony said the staff members are very accommodating, and were willing to take his vehicle in for service on short notice.
This review was collected via phone interview by Customer Research Inc.
Nancy M., Service Advisor from Alpine Auto responded on 05/29/2018

Thank you so much.

Nancy Marroquin
Service Advisor 
323-221-3126
alpineainc@yahoo.com

VZ
Vince Z.
Los Angeles, CA
Mercedes-Benz C230
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Great Service
This place is great they did a few things on a 2003 C230 that I just bought. Now enjoy driving it around and love the great gas mileage.
Nancy M., Service Advisor from Alpine Auto responded on 05/24/2018

Always a pressure,Thank you so much. 

Nancy Marroquin
Service Advisor 
323-221-3126
alpineainc@yahoo.com

XS
XAVIER S.
Los Angeles, CA
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018
Great service and fair prices
I would recommend Tony and his team at Alpine to anyone. They saved me from getting totally ripped off by another auto shop by being very honest and transparent
with there estimate and service recommendations. This will def be new home for auto repair for my BMW 550I.
Nancy M., Service Advisor from Alpine Auto responded on 05/24/2018

We are here to help always,Thank you!

Nancy Marroquin
Service Advisor 
323-221-3126
alpineainc@yahoo.com

MC
Maritza C.
Garden Grove, CA
BMW 135i
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Maritza said that the experience at this business was very satisfying.
This review was collected via phone interview by Customer Research Inc.
Nancy M., Service Advisor from Alpine Auto responded on 05/24/2018

Thank you so much.

Nancy Marroquin
Service Advisor 
323-221-3126
alpineainc@yahoo.com

ME
Mike E.
California
Mercedes-Benz SL-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Mike said Steve and the staff take good care of his vehicle.
This review was collected via phone interview by Customer Research Inc.
Nancy M., Service Advisor from Alpine Auto responded on 05/24/2018

Thank you.

Nancy Marroquin
Service Advisor 
323-221-3126
alpineainc@yahoo.com

RB
Raphael B.
Anaheim, CA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Raphael said this business had him in and out.
This review was collected via phone interview by Customer Research Inc.
Nancy M., Service Advisor from Alpine Auto responded on 05/24/2018

Thank you. 

Nancy Marroquin
Service Advisor 
323-221-3126
alpineainc@yahoo.com

AS
Abdul S.
Panorama City, CA
Mercedes-Benz S550
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/17/2018
Outstanding
This is the second time of taking my Mercedes S550 for annual service, I never regret it. The staff are very outstanding, ranging from the secretary (Nancy) and the mechanics. The price is also outstanding. I am very delighted and beyond satisfied for their professionalism. I urge all the high end car owners to give them a try, I'm pretty sure that you will never go back to dealerships.
Nancy M., Service Advisor from Alpine Auto responded on 05/24/2018

Thank you so much.

Nancy Marroquin
Service Advisor 
323-221-3126
alpineainc@yahoo.com

OL
Oscar L.
Los Angeles, CA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Oscar said his experience with the business was pretty good. Nancy is awesome. The service was good and his vehicle seems to be running great now.
This review was collected via phone interview by Customer Research Inc.
Nancy M., Service Advisor from Alpine Auto responded on 05/24/2018

Always a pleasure,Thank you.

Nancy Marroquin
Service Advisor 
323-221-3126
alpineainc@yahoo.com

AM
Armando M.
Pico Rivera, CA
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Armando said he is happy with their work and the prices are reasonable.
This review was collected via phone interview by Customer Research Inc.
Nancy M., Service Advisor from Alpine Auto responded on 05/24/2018

Thank you so much.

Nancy Marroquin
Service Advisor 
323-221-3126
alpineainc@yahoo.com

LH
LARRY H.
Los Angeles, CA
BMW 3 Series
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/07/2018
Steve is THE MAN. If you want good customer service see Steve.
See Steve if you want good customer service.
Nancy M., Service Advisor from Alpine Auto responded on 05/24/2018

Thank you.

Nancy Marroquin
Service Advisor 
323-221-3126
alpineainc@yahoo.com

RF
Rafael F.
Downey, CA
BMW 740iL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/28/2018 Category: Service
Rafael said so far, so good. This business provided good service.
This review was collected via phone interview by Customer Research Inc.

RE
REDIDA E.
Azusa, CA
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018
Excellent customer service.
I would definitely recommend Alpine Auto. The associate's are honest, knowledgeable and caring. They went above and beyond to make me feel at ease in saying yes I can trust them with my car.

JA
Joe A.
Alhambra, CA
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Joe said the business did great work.
This review was collected via phone interview by Customer Research Inc.

LG
LARRY G.
Los Angeles, CA
Mercedes-Benz S500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2018
Always reliable!
You guys always do a first rate job and it's very much appreciated!

MC
Maria C.
California
BMW 3 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018 Category: Service
Maria said the work was done perfectly and everything turned out well.
This review was collected via phone interview by Customer Research Inc.

XG
Xavier G.
California
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2018 Category: Service
Xavier said the experience was overall good. He has used the business for years.
This review was collected via phone interview by Customer Research Inc.

TB
Tj B.
Los Angeles, CA
BMW X5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Spoke with Doris. She said the service was great. The staff fixed the issues quickly.
This review was collected via phone interview by Customer Research Inc.