Overview

Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5Overall Rating 4.45/5rating 4.45

282 Reviews

89% Would Recommend
Latest Review about 8 hours ago

Reviews


ER
EUGENE R.
Portland, OR
Ford Thunderbird
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Art of repair accomplished by Art of Maintenance
The shop replaced my alternator on my Ford Thunderbird. The turn around time was same day! Unusual for such a rare part which I was prepared to wait a few days out, plus installation.

But...

A of M located the part and completed my repairs successfully. This isn't the first repair they've executed on my vehicle. Nor is it the first time I've said - Thank you.

LR
Lucy R.
Portland, OR
Mazda Protege
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Full inspection report with photographs
We’ve been bringing our cars to Art of Maintenance for years, and we’ve always appreciated the thoroughness and honesty of the mechanics here. I was especially pleased with our latest inspection report, which included photographs and informational videos. They’ve kept our 1999 Mazda (with over 200,000 miles) running like a much, much younger vehicle.

JB
Jeff B.
Hood River, OR
Dodge Sprinter
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/31/2018
they dug in deep to locate the problem
Great experience, I was a mechanic for 20 years and I know it is easy to fall into routines and give the easy answer but they dug in deep and evaluated the problem. Super professional and helpful

JT
John T.
Portland, OR
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Stll the Best
Once gain the problem with my '95 Explorer as correctly diagnosed and corrected. Couldn't ask for more.

SD
Stefanie D.
Portland, OR
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Stefanie said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

DM
Dave M.
Portland, OR
BMW 5 Series
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/19/2018
It’s okay
I came in for a tune up! Instead u checked my ENTIRE car. U suggested so many things, it was like u wanted to get everything fixed, which would require more labor!! What 2000 year car doesn’t have numerous Problems!
I think u dropped the ball on me, sorry!

AH
Atricia H.
Portland, OR
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/14/2018 Category: Service
Atricia said the staff forgot to fix her rear back up light this last visit.
This review was collected via phone interview by Customer Research Inc.

TJ
Taylor J.
Portland, OR
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Taylor said the business does great work, he is a long time client.
This review was collected via phone interview by Customer Research Inc.

SL
Sandra L.
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
excellent service
the customer service level at Art of Maintenance is top notch. Kevin and his crew are certified and resourceful. Highly recommend!

AG
Andi G.
Portland, OR
Volkswagen Passat Sedan
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2018 Category: Service
Andi said the staff does a good job, but she often feels rushed, and would like a little more time spent explaining the details of the service.
This review was collected via phone interview by Customer Research Inc.

AF
Andrew F.
Portland, OR
Chevrolet Astro Cargo Van
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/14/2018
Very thorough good service
They know what they are doing. Sure there are cheaper places to get your car serviced but at least here you know it’s done right with a damn good warranty.

SH
Shunteshia H.
Portland, OR
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Shunteshia said the business told her what was wrong with her vehicle.
This review was collected via phone interview by Customer Research Inc.

LP
Lisa P.
Portland, OR
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Lisa said the facility was clean and the staff was nice and friendly.
This review was collected via phone interview by Customer Research Inc.

BE
Brandon E.
Portland, OR
Volkswagen Vanagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Brandon the business put a lot of time and hard work into working on issues with his vehicle.
This review was collected via phone interview by Customer Research Inc.

DD
Donald D.
Battle Ground, WA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Donald said the staff finished the work early and saved him a little bit of money. The final cost of the job wasn't as much as they thought it would be originally, so they did a good job.
This review was collected via phone interview by Customer Research Inc.

WI
William I.
Portland, OR
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
William said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

WA
Willis A.
Portland, OR
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Willis said the mechanic does great work and he will recommend them to any one.
This review was collected via phone interview by Customer Research Inc.

SP
Steve P.
Portland, OR
Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Service
Steve said he had a pleasurable experience with the service and staff at this business.
This review was collected via phone interview by Customer Research Inc.

JA
Joseph A.
Portland, OR
Nissan Frontier 4WD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Joseph said the staff got him in right away. After the diagnostics, they promptly called back with the issues. The service was expensive, however, he appreciated the level of professionalism displayed.
This review was collected via phone interview by Customer Research Inc.

MR
Mary Alice R.
Portland, OR
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018
Old car
My ‘97 Honda hatchback has only 62,000 miles on it, and, no, I don’t want to sell it.
Art of Maintenance keeps it humming along, they are very accommodating and there when I need them. And no grumbling about getting parts..the service is personal and pkesant.
They are always upfront about cost, and I never feel overcharged.
No one else will, ever be allowed to touch my dear car, we are growing old together.
Once, they even washed my very dirty car before returning it...♥️