Overview

Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

213 Reviews

95% Would Recommend
Latest Review 5 days ago

Reviews


JM
John M.
Riceville, TN
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2017
2000 Dodge 1500 Ram pickup
Merry Christmas to the folks at Athens Auto Logic! They keep my old vehicles running and on the road. This time they fixed the water pump, brake light switch and transmission fluid leak on my Dodge. Don't drive around with your brake lights on all the time or people will wonder if your foot is always on the brake pedal.

TS
Tracy S.
Athens, TN
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Tracy said the business always takes good care of him. He has dealt with Al before. He takes care of him every time he goes in.
This review was collected via phone interview by Customer Research Inc.

DW
Dan W.
Etowah, TN
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2017 Category: Service
Dan said this business is excellent to deal with.
This review was collected via phone interview by Customer Research Inc.

JM
Joann M.
Athens, TN
Buick Century
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2017 Category: Service
Joann said they did everything right. They were very nice and friendly. They helped her out, a lot. She stated she thought they did a good job.
This review was collected via phone interview by Customer Research Inc.

DD
Dale D.
Englewood, TN
Toyota Tacoma
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/19/2017 Category: Service
Dale said he was charged a lot more than expected for an alignment on his vehicle.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Athens, TN
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2017
excellent work
the best utilization of computer technology coupled with careful work

PC
Paul C.
Decatur, TN
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2017 Category: Service
Paul said he has used the business before. They are really nice.
This review was collected via phone interview by Customer Research Inc.

JB
Jerry B.
Hixson, TN
Toyota Matrix
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2017
Friendly and helpful
We had a car break down on 75 and had to be towed to this AAA-approved repair shop. Allen was very friendly and helpful, even though it was right before closing time the day before Thanksgiving. He clearly explained that they would not be able to look at the car until Monday, and while he was not able to give me good news about the car (locked up motor, and we didn’t want to invest in a used motor), he was able to find a buyer willing to pay what we were asking for the dead car. If we had chosen to let him replace the motor, I feel confident that it would have been done correctly, and the price he quoted for it was very fair.

VC
Veronica C.
Niota, TN
Saturn VUE
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017
Service at Athens Auot logic
I have been pleased with my service at Athens Auto Logic. When I have had an issue they made it right.

DS
David S.
Tennessee
Chevrolet Caprice Police Patrol Vehicle
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2017 Category: Service
David said they got everything done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

TC
Tony C.
Athens, TN
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2017 Category: Service
Tony said he will recommend this facility.
This review was collected via phone interview by Customer Research Inc.

JG
James G.
Etowah, TN
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/22/2017 Category: Service
Spoke with Gerra. She said everyone was friendly at the business. They did what was needed, and they finished on time.
This review was collected via phone interview by Customer Research Inc.

MG
Matthew G.
Etowah, TN
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/17/2017
Good people
Alan is extremely helpful and good to folks. He gave us several options to fix our issue.

ZM
Zara M.
Tellico Plains, TN
Ford Explorer
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/15/2017
as a previous custumer i was pleased. this time my experience was very disappointing.
Tow bill from Madisonville to Athens was $250. My vehicle was towed at 10pm on Monday on Wednesday by noon I met with Heather gave her key and requested the vehicle be checked and I be contacted with estimate before work done. After many calls...two months later the spark plug wires were changed-the charge was $200 --60 was diagnosis the wires supposedly chewed which would be visible not sure why diagnostic charge. I told Allen at time contacted about repair vehicle would idle but acted like not get gas when tried to move. After paying $450 my vehicle did not even make 1/2 mile down road ..same problem as initial complaint. I proptly called the shop. I immediately returned vehicle to shop. I demonstrated for Allen the problem. He told me the fuel filter/ delivery wasn't checked and vehicle was not road tested. Although had no problem processing payment. Before I would have recomended this business but I would need to see what happens this time before making recommendation.

MV
Myrtle V.
Etowah, TN
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
Myrtle said the employees were really nice. She was pleased with their excellent service. They completed the work early.
This review was collected via phone interview by Customer Research Inc.

DB
David B.
Niota, TN
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2017 Category: Service
David said they gave good service and information. They were very professional.
This review was collected via phone interview by Customer Research Inc.

RL
Russell L.
Athens, TN
GMC Yukon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Russell said the service took longer than he had expected.
This review was collected via phone interview by Customer Research Inc.

PJ
Phillip J.
Athens, TN
Chevrolet Colorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Phillip said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

AS
Allen S.
Athens, TN
Kia Sephia
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2017 Category: Service
Allen said this business treats him right and helps him get what he needs for a decent price. He appreciates the fact that they are honest and don't do unnecessary work just to try to get more money from him. They provide the best deals they can in order to help their customers out. Whereas other facilities look at customers as just dollar signs, this one understands the fact that customers need to watch their money. He appreciates them a lot.
This review was collected via phone interview by Customer Research Inc.

GF
Gail F.
Niota, TN
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2017
2010 Nissan Altima
Fast service

Displaying Review 81 - 100 of 213 in total