Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

204 Reviews

96% Would Recommend
Latest Review 2 days ago

Reviews


HL
Hannah L.
Athens, TN
Nissan Sentra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/19/2018 Category: Service
Hannah said there was a miscommunication. Other than that, everything was great.
This review was collected via phone interview by Customer Research Inc.

RB
Roger B.
Athens, TN
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/02/2018 Category: Service
Roger said the staff did a good job, but it was a long process.
This review was collected via phone interview by Customer Research Inc.

HF
Horace F.
Athens, TN
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Horace said that he recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

CT
Chris T.
Athens, TN
Acura TL
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/18/2018 Category: Service
Chris said, the business does good work, but they are always busy.
This review was collected via phone interview by Customer Research Inc.

PN
Phil N.
Etowah, TN
Mercury Grand Marquis
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2018 Category: Service
Phil said the staff did pretty good, but they didn't work on the vehicle quickly and walked off the job a lot.
This review was collected via phone interview by Customer Research Inc.

ES
Eddie S.
Tellico Plains, TN
Jeep Wrangler
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/26/2018 Category: Service
Eddie said their service was good. The work seems to be done.
This review was collected via phone interview by Customer Research Inc.

WO
Wayne O.
Niota, TN
Chevrolet Silverado SS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/17/2018
Honest and reliable
Alan and his crew make sure they are giving you the correct fix at the best price. I recommend them to anyone.

LH
Linda H.
Ten Mile, TN
GMC Sierra 3500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2018 Category: Service
Linda said she really trusts this business. She was impressed with the manner in which she was dealt with and with their honesty. However, it took two times for them to repair her vehicle
This review was collected via phone interview by Customer Research Inc.

KL
Kati L.
Englewood, TN
Chevrolet TrailBlazer
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018 Category: Service
Kati said she wasn't able to get done what she needed to do. She had to sit and wait at the business for over an hour, before they told her they were not going to be able to service her vehicle.
This review was collected via phone interview by Customer Research Inc.

MM
Matt M.
Athens, TN
Toyota 4Runner
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2018 Category: Service
Matt said his visit went pretty smoothly.
This review was collected via phone interview by Customer Research Inc.

RF
Rosezella F.
Etowah, TN
FIAT 500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/23/2018
Friendly, knowledgeable staff
Owner was friendly and was not pushy to sell me things that i couldn't afford at the time of my repair.

KA
Kelyn A.
Etowah, TN
Honda Accord Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/27/2018 Category: Service
Kelyn said the employees do good work.
This review was collected via phone interview by Customer Research Inc.

JH
James H.
Etowah, TN
Kia Optima
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2018 Category: Service
Spoke with Melissa. She said the service was convenient.
This review was collected via phone interview by Customer Research Inc.

TC
Tony C.
Athens, TN
Ford Police Interceptor
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2017 Category: Service
Tony said he will recommend this facility.
This review was collected via phone interview by Customer Research Inc.

RL
Russell L.
Athens, TN
GMC Yukon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/15/2017 Category: Service
Russell said the service took longer than he had expected.
This review was collected via phone interview by Customer Research Inc.

JA
James A.
Ten Mile, TN
Dodge Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/10/2017 Category: Service
James said they did good work, there was no problem but it took a little time.
This review was collected via phone interview by Customer Research Inc.

MM
Mark M.
Englewood, TN
Honda Civic Cpe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/27/2017 Category: Service
Mark said he thinks there is still something wrong with the vehicle.
This review was collected via phone interview by Customer Research Inc.

TM
Tony M.
Athens, TN
Dodge Stratus Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2017 Category: Service
Tony said the price was a little high. They told her she needed another part for the alignment. They were still very courteous and nice.
This review was collected via phone interview by Customer Research Inc.

BR
Bruce R.
Tellico Plains, TN
Chevrolet Cruze
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/28/2017 Category: Service
Spoke with Emma. She said she has been a customer of this business for a long time, but their prices are starting to go up. She will shop around for tires next time.
This review was collected via phone interview by Customer Research Inc.
Allen L. from Athens Auto Logic responded on 06/29/2017

Hi Emma, I hate to hear that you feel our prices are rising. Unfortunately twice already this year we have received notification from our distributors that ALL tire prices will be rising due to the cost of manufcaturing. We think thats a bummer as well but something that we cannot help. Please let us know if you have anymore issues. Thank you for your business!


CH
Chris H.
Englewood, TN
Chrysler Town
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2017 Category: Service
Chris said he was a little bothered that this business could not find the air conditioning leak.
This review was collected via phone interview by Customer Research Inc.

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