Reviews
ED
Eric D.
Oregon City, OR
Honda CR-V
Verified
Eric said his vehicle is having the same issue that he originally went in with.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
Demarcus B.
Oregon City, OR
Toyota Camry
Verified
Demarcus said the service fixed what needed to be done, quickly.
Recommended
This review was collected via phone interview by Customer Research Inc.
CN
Chris N.
Oregon City, OR
Toyota RAV4
Verified
Excellent Service, Again
We needed some service on my wife's vehicle and I kept forgetting to set an appointment but not a problem. Auto Shop NW got us in on the day I was hoping with only one day notice. As usual all of the staff were very courteous and professional. The work was for an oil change. We have been burned when using Jiffy Lube so we took our car to the shop we trust. Price and time were comparable to Jiffy Lube but the confidence that the works was done correctly by professionals is only available at Auto Shop NW. For years we have been using this company without a single disappointment.
Recommended
KM
Kathleen M.
Oregon City, OR
Toyota Tacoma
Verified
Leaky truck
Had a leak in my truck - Auto Shop Northwest stuck with it until it was fixed. They called in several window specialists, even replacing the window. They were determined to fix it & get it right.
Recommended
JD
Jan D.
Portland, OR
Jeep Grand Cherokee
Verified
Owner of a 2005 Jeep Cherokee
I was referred by people in the Industry that I trust. Found the people at Auto shop NW to be honest and reliable with my concerns and recently while there for an oil change witnessed a few clients come and go and could tell the confidence they had with the service.
I have a 2005 Jeep that I no longer worry about because if and when a problem arises I am confident I will be taken care of fairly. I often felt the dealership had only dollar signs in mind.
I have a 2005 Jeep that I no longer worry about because if and when a problem arises I am confident I will be taken care of fairly. I often felt the dealership had only dollar signs in mind.
Recommended
FG
Felix G.
Oregon City, OR
Ford Pickup
Verified
Felix said they missed something. He had to go back for them to fix it, a second time.
Recommended
This review was collected via phone interview by Customer Research Inc.
AK
Amy and Chad K.
Oregon City, OR
Dodge Durango
Verified
Don’t go anywhere else
This business far exceeded my expectations, they are thorough, fair-priced, and honest. I was referred by a family member and I will be referring my friends and family as well in the future. Eugene and Norma are awesome!
Recommended
CB
Cody B.
Oregon City, OR
Chevrolet TrailBlazer
Verified
Cody said he recommends the business for service.
Recommended
This review was collected via phone interview by Customer Research Inc.
HM
Hector M.
Oregon City, OR
Chevrolet Silverado 1500
Verified
Good first visit
Thanks for making me very comfortable and welcome to your place of business. Eugene made our first visit, a very good first impression. Thanks again
Recommended
LH
Lynn H.
Oregon City, OR
Pontiac Grand Prix
Verified
Great workers
Always willing to help customers
Recommended
SN
Steve N.
West Linn, OR
Hyundai Elantra
Verified
Service convenience
Auto Shop Northwest makes it very convenient to drop off and pick up your vehicles for service. I dropped my car off Sunday night with instructions and a key. I got a call mid-day Monday telling me that the car was ready. We took care of payment over the phone. They parked the car outside, locked it, and left the key under the floor mat since I was going to pick it up after hours. Very easy and convenient.
Recommended
GM
Georgene M.
Gresham, OR
Nissan Rogue
Verified
Treated Right
Norma always greets you with a smile. Work is done quickly and with complete explanation about everything before and after service. Eugene is both friendly and efficient. He makes sure that you’re well taken care of.
Recommended
LD
Lucas D.
Portland, OR
Jeep Commander
Verified
Lucas said he was very happy with the service team. They were pleasant and got the car back just in one day. He thanks the business.
Recommended
This review was collected via phone interview by Customer Research Inc.
SJ
Scott J.
Clackamas, OR
BMW 3 Series
Verified
Great customer service
I called about a problem with my BMW and Eugene said bring it in they found the problem and fixed it right away. I have my sports car in there now for it's yearly oil change i did not have to make a appointment they are very accommodating and there pricing is very reasonable.
Recommended
AH
Anmarie H.
Estacada, OR
Subaru Outback
Verified
Anmarie said the service team kept in contact the entire time and advised her which work was a priority. She greatly appreciates their honesty.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
jay s.
Oregon City, OR
this is my 6 th occasion for need of mechanic services - excellent service both front office and shop - owner is outstanding in providing explanations.
the best vehicle repair facility new or used - better than any dealership I used in over 50 years of vehicle ownership - personal & business - pickup trucks, jeeps, GMC denali, Cadillac escalade - an outstanding local business as well - friendly, honest & timely completions
Recommended
RS
Rennie S.
Oregon City, OR
Dodge Pickup
Verified
Rennie said she is satisfied with the service she received.
Recommended
This review was collected via phone interview by Customer Research Inc.
DB
Darrel B.
Portland, OR
Lincoln Navigator
Verified
Darrel said the business was prompt and efficient.
Recommended
This review was collected via phone interview by Customer Research Inc.
BJ
Becky J.
West Linn, OR
Toyota Camry
Verified
Becky said this business was courteous and kind. The lady in the office was great.
Recommended
This review was collected via phone interview by Customer Research Inc.
JS
Jim S.
Beavercreek, OR
Jeep Grand Cherokee
Verified
Spoke with Carol. She said the business had good service and good people. They treated her problems as their own.
Recommended
This review was collected via phone interview by Customer Research Inc.