business image

Barney's Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,637 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
95
Net Promoter Score ®

Business Details

About

We are your one stop shop for all of your auto repair & maintenance needs! We are your one stop shop for all of your auto repair & maintenance needs!

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(806) 373-9746

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (US & Canada)
810 N Western St Amarillo, TX 79106-7156
Barney's Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,637 Reviews)

MB
gravatar
Michael B.
Amarillo, TX
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/06/2015
verified customer Verified Customer
Estimate was to high/secretary was pleasant
I had you guys give me an estimate on both front and rear brake pads with resurfacing rotors. You guys quoted $440 while in the mean time I called 3 competitors (Midas $157,mienikee 163, carlsons $160 )and every one of them is $150-160 per axle and that includes resurfacing . If it only requires pads they will deduct accordingly. I was trying to give you guys some business since you guys are close by but can drive 3 miles to save $100 , what would you guys do?
Carlsons automotive is where I will be going and have been a customer there for 10 years just trying to change, not due to prices or service , but just because you guys are new to the neighborhood . Thanks again I might try again in the future ??
Not Recommended
Barney B. from Barney's Auto Service responded on 01/07/2015 09:53 AM

Michael,
Just wanted to thank you for bringing in your vehicle for brake inspection.  We do always prefer to visually inspect vehicles before quoting prices, because there are so many variables.   As you know, there are several things to consider in comparing prices, including quality of parts and the warranty and customer service you will receive.  Our ASE certified technicians take care of our customers like family and friends, using the best parts available with a lifetime warranty and 2 year warranty on labor on almost all of our repairs.  We attribute our business longevity (over 30 years) to God's blessings, to honesty, safety, and hard work for our customers.
Have a blessed New Year,
Barney

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.