Overview

Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5Overall Rating 4.68/5rating 4.68

461 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 2.6666667/5Overall Rating 2.6666667/5rating 2.6666667rating 2.6666667rating 2.6666667
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
95% Would Recommend
Latest Review 19 days ago

Reviews


VE
Victor E.
Jacksonville, FL
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Victor said he had great service. They were very straightforward with him.
This review was collected via phone interview by Customer Research Inc.

RH
Ross H.
Jacksonville, FL
Chevrolet Avalanche
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Ross said he called them and they were able to get him in right away. He said he will be coming back in again.
This review was collected via phone interview by Customer Research Inc.

JM
Joseph M.
Jacksonville, FL
Pontiac Montana
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/05/2018 Category: Service
Joseph said this facility is the best. They're right on time and tell him like it is and are very prompt.
This review was collected via phone interview by Customer Research Inc.

MW
MICHAEL W.
Jacksonville, FL
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018
Friendly and informative
They are friendly, reasonable prices and keeps me informed.

AJ
Alaysha J.
Jacksonville, FL
Chevrolet Traverse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Alaysha said the staff helped her right away and everything was fast.
This review was collected via phone interview by Customer Research Inc.

AD
Anthony D.
Florida
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018 Category: Service
Anthony said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

CC
Charles C.
Jacksonville, FL
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Charles said he has used the business for several years, that the staff were knowledgeable, very professional, and they found the problem with his vehicle. He said they don't turn the vehicles loose until they are done right, and that he's never had a problem with them.
This review was collected via phone interview by Customer Research Inc.

TM
Tameka M.
Jacksonville, FL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2018 Category: Service
Tameka said the lady who assisted her was very professional.
This review was collected via phone interview by Customer Research Inc.

DA
Danny A.
Jacksonville, FL
INFINITI FX35
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Danny said this is a good business.
This review was collected via phone interview by Customer Research Inc.

AT
Ashanti T.
Jacksonville, FL
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Ashanti said she liked the mechanic from the business who came to take her vehicle. He was very friendly and talked with her the whole time.
This review was collected via phone interview by Customer Research Inc.

JJ
Jeffery J.
Jacksonville, FL
Buick LaCrosse
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Jeffery said the technicians are good, and the office staff were very pleasant.
This review was collected via phone interview by Customer Research Inc.

JR
Jasmine R.
Orange Park, FL
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Jasmine said the employees provided great customer service. They completed service quickly. The work was great.
This review was collected via phone interview by Customer Research Inc.

JW
Jerray W.
Jacksonville, FL
Audi A6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Jerray said the staff is very knowledgeable. It told him what was wrong with his vehicle and it gave him correct details on it.
This review was collected via phone interview by Customer Research Inc.

JF
James F.
Jacksonville, FL
Mercedes-Benz 300E
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Spoke with Tammie. She said they did a great job.
This review was collected via phone interview by Customer Research Inc.

KW
KIRK W.
Orange Park, FL
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
The staff treat each customer like family, and ensure that you're not just satisfied, but hate to leave their business residence.
I have visited this business establishment on several occasions for vehicle service, and have always been more than satisfied, and felt they were undercharging for the awesome service provided. My recommendations are to visit them first instead of last like I used to, before making them my "Only" service place for all of our family vehicles. Recommended to all I know!!!

DV
DAIN V.
Jacksonville, FL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2018
Owner Mark, Brandy and the other gentlemen who name I forgot are great set of people!!
I went in due to the fact that I had a rattling noise underneath my car. Did not know what it was until Mark (Owner) personally put it on the lift to see what was truly wrong with it which it was my heat shield. I was very impressed that I even got to speak with the manager of the shop (Mark). This never happened to me before where a Owner took the time to explain everything in detailed and even showed me what he was going to work on. First off the thing that got me the most was they were really busy and very short staffed but still managed to fix my problem within 30 minutes. Very IMPRESSED!!!! That felt really great to know that people can take time out to help you with a smile, positive attitude and still had time to explain. He showed that he really cared and he did!! Thank you very much Mark, Brandy and the other gentlemen whom I forgot his name(Thank you for making me smile and laugh all throughout my wait)!!!!

FC
FELICIA C.
Jacksonville, FL
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2018
Great people
Good people! Brandi and Linda was very nice and concerned and honest!

JG
Jana G.
Florida
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018 Category: Service
Jana said everyone was really friendly and they were quick.
This review was collected via phone interview by Customer Research Inc.

CS
Charles S.
Jacksonville, FL
Ford F-150
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
02/13/2018 Category: Service
Charles said he was very dissatisfied with his service. The employees did not perform the service he paid for. His vehicle is not working properly.
This review was collected via phone interview by Customer Research Inc.

GL
Greg L.
Jacksonville, FL
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2018 Category: Service
Greg said the business was great.
This review was collected via phone interview by Customer Research Inc.